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아웃플레이스먼트 서비스(군 전직지원교육)의 효과: 개인의 인식 및 행동에 미치는 영향을 중심으로

Effects of Outplacement Services: Focusing on Individual Perception and Behavior

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초록

실업자 및 퇴직자의 심리적 안녕에 관한 연구들이 보고하는 그 부정적 효과로 인해 아웃플레이스먼트(전직지원) 서비스의 중요성은 강조되었다. 본 연구는 아웃플레이스먼트 서비스의 효과에 대해 기존 조직을 퇴직한 이들을 추적, 현 조직에서 종사하는 이들을 대상으로 실증적 연구를 실시하였다. 아웃플레이스먼트 서비스의 영향을 현 조직에서 대한 역할 내 행동과 조직시민행동과 직접 관계와, 역할 내 행동과 조직시민행동을 조직이미지가 매개하는 간접 관계 두 가지 경로를 이론적 모형으로 설정하였다. 실증분석을 위해 예비군 중대장을 대상으로 자료를 수집하였고 구조방정식을 통해 검증을 실시하였다. 연구 결과, 아웃플레이스먼트 서비스는 조직시민행동에 직접적으로 긍정적인 영향을 주고, 역할 내 행동에 대해서는 기존 조직에 대한 이미지가 매개하는 간접적 영향을 주는 것으로 나타났다.

Abstract

Unexpected intangible costs affecting negative effect on retirees make research on outplecement service important. This study examined effects of outplacement services by tracing retirees and found the relationship between outplacement services and individual perception and behavior. This study tested the mediating effect of organizational image to confirm the mechanism between perception and behavior and the direct effect of outplacement service on behavior simultaneously. Hypothesis tests were conducted using the structural equation modeling and survey data on reserve force commanders. The results of this study are as follows. Outplacement services have positive effects on in-role behavior based on organizational image. Organizational citizenship behavior has been affected by outplacement services directly.

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