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아웃플레이스먼트는 효과적인가? : 한국의 중소기업 퇴직자 사례

Is the Outplacement Consulting Effective? : An Empirical Evidence from the SMEs in Korea

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참고문헌

키워드

주제분류경영학

초록

본 연구는 퇴직예정자인 중소기업 종업원(225명)을 대상으로 한 국내 최초의 전직지원컨설팅 실증사례라는 점에서 의의가 있으며, 기존연구와 차별화되고 있다. 최근 베이비부버 세대의 퇴직으로 퇴직관리의 중요성이 증대되고 있다. 상당수 기업에서는 이를 위해 전직지원컨설팅 서비스를 적극 도입하여 제공하고 있다. 그러나 전직지원컨설팅 서비스의 효과성에 대한 실증적인 연구는 매우 미흡하다. 본 연구결과에 따르면 다음과 같다. 전직지원컨설팅 서비스의 효과성을 실질적인 재취업 성과로 설정하였다. 재취업 성과에 영향을 주는 변인으로는 첫째, 퇴직자의 재취업 기대도(가능성), 구직활동 효능감이 주요한 요인으로 나타났다. 둘째, 컨설턴트가 측정한 퇴직자의 경력목표 구체성 정도, 경력추구의지 정도, 구직서류 준비 여부가 핵심적인 변수로 나타났으며, 컨설팅 횟수도 재취업성과에 긍정적인 영향을 주는 요소임을 확인되었다. 마지막으로 재취업 성과를 향상시키는데 있어서 퇴직자에 대해 컨설턴트가 측정한 변수가 퇴직자 자신이 응답한 변수보다 효과적인 것으로 나타났다. 이러한 결과를 바탕으로 전문 컨설턴트에 의한 전직지원컨설팅 서비스 확산이 필요함을 시사하고 있다.

Abstract

This paper could contributed substantially to the related literature in terms of the first empirical evidence in Korea. Two hundred twenty five sample observations were applied to analyze the impact of consulting effect on probability of getting jobs for the retired workers. Recently the retirement of the baby-boom generation has been substantially increased, bring about the unemployment problem of the old generation. Many Companies started to provide outplacement consulting services. Nevertheless, it is hard to find the empirical evidence studied over the issue, mainly due to lack of the proper data availability. The main findings are addressed as follows. The effectiveness of outplacement consulting services was set to a substantial re-employment. First, the rate of finding new jobs depends on the retired employee’s will and confidence for finding the new jobs and their self-efficacy. Second, a sample of retired workers who were consulted by the professional consultant has been shown higher rate of succeeding in getting new jobs than a sample of without consulting. It was found that retiree’s career target and document preparations were influential factors for finding new jobs. Finally, it was shown that the variables measured by consultants are more effective rather than those measured by retirees themselves. According to this empirical results, professional consultants' support are proved to be effective in promoting the rate of finding new jobs for the retired workers.

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