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COVID-19시대에 건강한 여행을 위한 Digital Health Passport에 대한 접근법

Approaches to Digital Health Passport for Healthy Travel in the the Era of COVID-19

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초록

본 연구의 목적은 코로나-19가 몰고 온 갑작스러운 환경변화 중 여행산업의 변화에 있어서 가장 핵심이 될 디지털 건강/면역 여권(DHP, Digital Health Passport)에 대한 접근법을 제시하기 위해 수행되었다. 이를 위해, 최근 DHP에 관한 다양한 실증적 문헌 고찰을 통해 DHP에 대한 프레임워크를 제안했다. 본 프레임워크는 크게 여행 의도, 건강정보 제공 의도, 신기술 채택·수용 등으로 구성된다. 첫째, 여행 의도의 관점에서, DHP에 정보를 제공하는 것이 여행자의 여행 의도를 훼손하지 않아야 한다. 여행자로부터 받은 정보를 활용하여 여행자의 여행 즐거움을 배증 할 수 있어야 한다. 또한, 여행자에게 받은 데이터가 신뢰할 수 있는 방법으로 관리된다는 것을 확신시켜줄 필요가 있다. 둘째, 건강 관련 정보를 의무적 정보 제공의 관점에서만 보지 말고 여행자가 자신의 개인정보를 제공함으로써 얻을 수 있는 것이 무엇인지 인지시킬 필요가 있다. 마지막으로, 신기술의 관점에서 DHP에 대한 여행자들의 활용·수용 의도를 이해할 필요가 있다. 본 연구는 트래블 버블(Travel Bubble)을 실현하는 데 있어서 핵심기술인 DHP에 대한 여행자들의 반응을 예측하고 대응할 방안을 제안했다는 점에서 의의가 있다.

Abstract

The purpose of this study is to present an approach to the “Digital Health Passport” (DHP), which will be the most important in the change of the travel industry among the sudden environmental changes brought about by COVID-19. To this end, this study reviewed a variety of empirical literature on DHP, and proposed a framework for DHP based on literature review. The framework is composed of travel intention, health information provision intention, and new technology acceptance/adoption of tourists. First, in terms of travel intention, providing information to DHP should not undermine the travel intention of the travelers. It should be possible to facilitate the travelers’ enjoyment by using the information provided by the traveler. In addition, there is a need to assure that the data provided by travelers is managed in a reliable way. Second, it is necessary to understand why the travelers want to provide additional personal information (information disclosure), rather than seeing healthcare information only in terms of mandatory information provision. Finally, from the perspective of new technology, it is necessary to understand the intention of travelers to use/adopt DHP. The key implication of this work is that it proposed a DHP framework for realizing the travel bubble to predict and respond to foreign travelers' behaviors.

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