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Operations Strategy Formulation to Improve the Operational Capability of Steel Grinding Balls Manufacturer

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초록

Purpose: This research aims to create a comprehensive operations strategy for XYZ Indonesia that will further enhance its competitive advantage and operational efficiency in response to growing investment and expanding production capacity. The study will provide a framework that aligns market demands with operational capabilities to achieve sustainable development. Design/methodology/approach: The study uses a qualitative research methodology involving interviews with influential individuals and analyzing secondary data. Data was collected from multiple managerial levels inside XYZ Indonesia and other sources, specifically on market and operational viewpoints. The study utilizes the Operations Strategy Matrix to explore and formulate strategic suggestions. Findings: The research has identified critical elements of XYZ Indonesia's operations strategy, which include capacity strategy, supply networks, process technology, and organizational development. The operations strategy focuses on key performance objectives of quality, speed, reliability, adaptability, and cost-effectiveness, eventually improving the company's decision areas to improve its competitive advantage. Research limitations/implications: The study will be conducted at XYZ Indonesia, an Indonesian subsidiary of the XYZ Group owned by a Foreign Investment Company. This limitation arises from the company's ongoing efforts to bolster commercial expansion in Indonesia using overseas investments in new manufacturing plants, equipment, and product diversification. Originality/value: This study enriches and offers a systematic method for creating an operations strategy that combines the Operations Strategy Matrix. This study contributes both to theoretical and practical perspectives for manufacturing companies on effectively dealing with market challenges and capitalizing on opportunities for expansion and optimization. The suggested solutions prioritize the significance of innovation, continuous improvement, and effective resource management in achieving an extensive competitive advantage.

Abstract

Purpose: This research aims to create a comprehensive operations strategy for XYZ Indonesia that will further enhance its competitive advantage and operational efficiency in response to growing investment and expanding production capacity. The study will provide a framework that aligns market demands with operational capabilities to achieve sustainable development. Design/methodology/approach: The study uses a qualitative research methodology involving interviews with influential individuals and analyzing secondary data. Data was collected from multiple managerial levels inside XYZ Indonesia and other sources, specifically on market and operational viewpoints. The study utilizes the Operations Strategy Matrix to explore and formulate strategic suggestions. Findings: The research has identified critical elements of XYZ Indonesia's operations strategy, which include capacity strategy, supply networks, process technology, and organizational development. The operations strategy focuses on key performance objectives of quality, speed, reliability, adaptability, and cost-effectiveness, eventually improving the company's decision areas to improve its competitive advantage. Research limitations/implications: The study will be conducted at XYZ Indonesia, an Indonesian subsidiary of the XYZ Group owned by a Foreign Investment Company. This limitation arises from the company's ongoing efforts to bolster commercial expansion in Indonesia using overseas investments in new manufacturing plants, equipment, and product diversification. Originality/value: This study enriches and offers a systematic method for creating an operations strategy that combines the Operations Strategy Matrix. This study contributes both to theoretical and practical perspectives for manufacturing companies on effectively dealing with market challenges and capitalizing on opportunities for expansion and optimization. The suggested solutions prioritize the significance of innovation, continuous improvement, and effective resource management in achieving an extensive competitive advantage.

참고문헌 (18)

  1. Aguado, J. M. M., "Grinding and concentration technology of critical metals", Metals, 12(585), pp.1~3 (2022)
  2. Blume, S., "Resource efficiency in manufacturing value chains" (2020), Springer
  3. Contreras, E. M. B., "Lean manufacturing for Tsukiden Electronics Philippines, Inc. : A Six Sigma Approach", Global Business and Finance Review, 23(4), pp.109~123 (2018)
  4. Giblett, A., "SME mineral processing & extractive metallurgy", pp.517~527 (2019), MPH Book
  5. Hamsal, M., "The impact of organizational resilience on hotel performance during pandemic COVID-19", Global Business and Finance Review, 27(1), pp.1~15 (2022)
  6. Hanson, D., "Strategic management: Competitiveness and globalization" (2017), Cengage Learning Australia
  7. Hikmah, H., "The effect of entrepreneurial orientation and dynamic capability on business performance in creative industry : Mediating role of innovativeness product advantage", Global Business and Finance Review, 28(2), pp.17~33 (2023)
  8. Kishore, K., "A comprehensive review on the grinding process : Advancements, applications and challenges", Proceeding of IMechE Part C : Journal of Mechanical Engineering Science, 236(2), pp.1~30 (2022)
  9. Misawa, M., "New pricing strategy under deflation : Case study of a Japanese company", Global Business and Finance Review, 18(2), pp.43~50 (2013)
  10. Porter, M. E., "Competitive advantage: Creating and sustaining superior performance" (1985), Free Press
  11. Queiroz, G. A., "Sinergies and trade-offs between lean-green practices from the perspective of operations strategy : A systematic literature review", Sustainability, 15(5296), pp.1~27 (2023)
  12. Sawlani, D. K., "Competitive advantage: e-CRM project innovation, project organizational culture, dynamic capabilities" (2021), Scopindo Media Pustaka
  13. Shaburova, N. A., "Studying the peculiarities of steel grinding balls structuring", Solid State Phenomena, 284, pp.685~689 (2018)
  14. Slack, N., "Operations strategy" (2017), Pearson Education Limited
  15. Sulistyo, R., "Operations strategy formulation : Shifting from Grasberg open-pit surface mining to underground mining", International Research Journal of Business Studies, pp.21~48 (2011)[DOI]
  16. Umansky, A. A., "Analysis of the main trends in the development of the production of grinding balls in Russia and abroad", IOP Conference Series : Materials Science and Engineering, 866, pp.012032~ (2020)
  17. Veiga, G. L., "A content analysis on efficiency frontier identification and operations strategy", Procedia Manufacturing, 39, pp.833~842 (2019)
  18. Wandebori, H., "Strategic management from an Indonesian perspective" (2019), ITB Press

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