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知识付费时代新派书院运营策略研究

Research on the Operation Strategy of Xinpai College in the Era of Knowledge Payment

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주제분류기타사회과학

초록

研究目的: 本文旨在研究知识付费时代新派书院的运营策略, 以期能为新派书院拓展知识付费业务提供一些参考。研究方法: 文章将体验价值理论与ECM-ISC相融合, 构建新派书院知识付费平台用户持续使用意愿模型, 并对其进行实证分析, 探索其需求客户对其“持续性”的作用机制, 以期为新派书院开展知识付费服务进行更好的优化和提升。研究内容: 知识付费用户对新内容的兴趣降低, 复购率下降, 导致了知识付费领域内整体的收入下滑, 而新派书院在知识分享领域的2020“复苏期”切入知识付费赛道, 必然也遇到一些发展挑战和机遇, 为此, 探讨知识付费影响机制及运营策略具有现实意义。结论及建议: 新派书院知识付费服务要结合社群用户为中心的营销模式展开运营, 为了更好推进新派书院运营策略的达成, 提出一些建议。一是品牌建设阶段持续输出优质自媒体内容, 二是社群建立阶段付费会员社群建立, 三是社群发展阶段增加社群活动运营。

Abstract

This article aims to study the operational strategies of New Age Academy in the era of knowledge payment, in order to provide some reference for expanding New Age Academy’s knowledge payment business. The article integrates the theory of experiential value and ECM-ISC, constructs a model of user continuous usage intention for New Age Academy’s knowledge payment platform, conducts empirical analysis to explore the mechanism of the demand customers for its “continuity” effect. The decline of interest in new content among knowledge payment users has led to a decline in overall revenuein the field of knowledge payment. In the “recovery period” of knowledge sharing in 2020, New Age Academy entered the knowledge payment field, inevitably encountering some development challenges and opportunities, so it’s of practical significance to explore the mechanism of knowledge payment and operational strategies. New Age Academy’s knowledge payment service should be operated with a community-centric marketing model. In order to better promote New Age Academy’s operational strategies, suggestions are proposed. First, continueto output high-quality self-media content during the brand building stage. Secondly, establish a paid member community during the community building stage. Finally, increase community activity operation during the community development stage.

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