Service Design Application for Dementia Service Strategies: Focusing on the UK
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South Korea, a rapidly ageing country, faces increasing dementia rate as the incidence of dementia increases with ageing. Service design is an effective method to develop dementia service by visualizing and specifying intangible forms of service. The Design Council in the U.K. carried out dementia solution projects such as ‘living with dementia’ in 2011 and ‘transform aging’ in 2016, introducing successful services and innovative products. Seeking useful implications, this paper explores the concept and method of service design focusing on the U.K. cases. To suggest solutions on dementia, effective strategies should be set up on the basis of service design, which embodies various stake holders’ cooperation and partnership.
Abstract
South Korea, a rapidly ageing country, faces increasing dementia rate as the incidence of dementia increases with ageing. Service design is an effective method to develop dementia service by visualizing and specifying intangible forms of service. The Design Council in the U.K. carried out dementia solution projects such as ‘living with dementia’ in 2011 and ‘transform aging’ in 2016, introducing successful services and innovative products. Seeking useful implications, this paper explores the concept and method of service design focusing on the U.K. cases. To suggest solutions on dementia, effective strategies should be set up on the basis of service design, which embodies various stake holders’ cooperation and partnership.
참고문헌 (26)
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