간호사의 잡 크래프팅 경험

Abstract

Purpose: The purpose of this study was to explore nurses' experiences of job crafting and to establish a foundation for developing human resource management strategies and competency enhancement programs for nurses. Methods: This qualitative study employed focus group interviews with 22 nurses who had worked for more than three years in a tertiary hospital. The data collection period was from September 6 to November 16, 2022. The collected data were analyzed using Krueger and Casey’s content analysis method for focus group interviews. Results: As a result of analyzing the experience of job crafting, six themes, 12 categories, and 33 subcategories were derived. The six themes were internal motivations, external factors, re-creating nursing work relationships, re-creating nursing practices, re-creating the value of nursing work, and outcomes. The categories under internal motivations included positive self-image, the need for relatedness, and the need for control. External factors were categorized into inhibiting and facilitating factors. In the re-creation of nursing work relationships, efforts to build relationships and engage in role modeling were derived. In the re-creation of nursing practices, efforts to improve performance were derived. In the re-creation of the value of nursing work, separation of work and private life and a sense of professionalism were identified. The outcomes included growth and fulfillment, as well as resignation to reality. Conclusion: These results can be used as foundational data for effective nursing human resource management and contribute to the development of hospital organizations by enhancing nurses' adaptability, competence, and job satisfaction.