기술수용모델을 기반으로 한 소프트웨어 품질격차 요인 연구
A Study on Software Quality Divide Based on Technology Acceptance Model
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초록
정보화의 급격한 전개로 소프트웨어의 품질관리 필요성이 증대되면서 개발방식의 다양화, 툴의고도화가 이루어지고 있다. 본 연구에서는 소프트웨어 품질관리 관계자가 판단하는 품질관리시스템 사용에 영향을 주는 주요 요인들을 도출하여 보고자 한다. 기존연구에서 자기효능감, 산출물품질, 조직지원, 정책지원 등의 요인들을 도출하고 정보기술수용모델(Technology Acceptance Model)을 토대로연구모델을 정립한 후 구조방정식모델 분석을 통하여 가설을 검증하였다. 연구결과 전체 조직차원의적극적 지원을 기반으로 한 산출물의 목적에 맞는 품질관리시스템의 구성은 차원높고 경쟁력있는 소프트웨어 개발에 핵심적인 요인으로 판단된다.
Abstract
Due to the rapid development of information Technology, the need for software qualitymanagement system has increased, diversifying development methods and upgrading tools. In thisstudy, the main factors influencing the use of software quality management system are extracted. In the previous studies, the factors such as self-efficacy, product quality, organizational support,and policy support were derived and a research model was established based on the TechnologyAcceptance Model, The hypothesis was verified through the analysis of the structural equationmodeling. As a result, it is considered that the quality management system configuration for thepurpose of the output based on aggressive support for the entire organization is a key factor in thedevelopment of high - level and competitive software.
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