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도시의 디지털화: 인공지능 기반 ‘디지털 도시’의 커뮤니케이션 이슈들

Digitalizing City

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주제분류신문방송학

초록

인공지능, 사물인터넷, 디지털 기술, 네트워크 기술, 소셜 기술 등이 현대 도시의 기술적 토대를 바꿔왔다. 이러한 변화를 본 연구는 ‘도시의 디지털화’(urban digitalization) 라고 부르고자 한다. 도시를 하나의 거대한 미디어로 상상하는 도시 디지털화 논의들에서는 도시의 문제가 자연스럽게 커뮤니케이션 문제가 된다. 본 글의 목적은 디지털화의 과정 속에 있는 현대 도시의 커뮤니케이션 이슈들을 정리함으로써 향후 디지털도시 문제를 다루는 미디어 커뮤니케이션 관련 연구의 방향을 제시하는 것이다. 도시디지털화에 대한 그동안의 논의들이 어떤 흐름 속에서 전개되어왔는지에 대해 먼저간략하게 살펴본 뒤, 본 연구는 도시 디지털화와 연계된 커뮤니케이션 문제들을 (1) 사회적 관계와 소통의 문제, (2) 시민참여와 소통의 문제, (3) 지역성과 장소성의 문제, (4) 개인정보, 감시, 통제의 문제, (5) 디지털 격차와 불평등의 문제, (6) 다양성, 차이/ 다름, 포용의 문제, (7) 재난 대처의 문제, (8) 도시 재현의 문제 등으로 나누어서 각 이슈의 핵심 내용을 소개한다.

Abstract

Artificial intelligence, Internet of things, digital technologies, network technologies, and social technologies have become technological bases for contemporary metropolitan cities. I call such change as urban digitalization. Urban digitalization produces various types of media-related and communication-related issues. The purpose of the current study is to discuss eight media-related and communication-related issues in the context of digitalizing cities: (1) social relationships, (2) civic engagement, (3) locality and place, (4) privacy, surveillance, and social control, (5) digital divides and inequalities, (6) diversity, difference, and inclusion, (7) disaster and risk, (8) urban representation

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