비대면 건강관리서비스 현황과 발전방향
Current status and future direction of health care services in the non-face-to-face era
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Objectives: With the aging population and a surge in chronic diseases, national healthcare spending is rising significantly. This is accompanied by a growing demand for healthcare services, leading to diversification. Yet, consumers struggle to assess service effectiveness. In response, the Korean goverment initiates a pilot project to certify non-medical healthcare services. This study explores healthcare policy, current services, and future directions. Methods: We comprehensively examine healthcare services both domestically and internationally, including the UK NHS's DAQ evaluation, US CDC's NDPP, US FDA's SaMD regulations, and Belgium's mHealth initiatives. Concurrently, we analyzed the status and problems of phases 1 and 2 healthcare services policies promoted in Korea. Results: The certification system for non-medical healthcare services categorizes them into three groups based on objectives, target demographics, and functions. Thirteen services were certified, with 5 in the category of Chronic Disease Management, 5 in the category of Healthy Life Improvement, and 3 in the category of Health Information Provision. Conclusion: The certification system has been researched and piloted over the course of three years, and many challenges need to be resolved for it to become established as a main project. Tasks requiring continuous future review include upgrading and quality management of the certification evaluation system, establishing and institutionalizing the basis for the certification system, and preparing follow-up management and revitalization strategies for the certification system.
Abstract
Objectives: With the aging population and a surge in chronic diseases, national healthcare spending is rising significantly. This is accompanied by a growing demand for healthcare services, leading to diversification. Yet, consumers struggle to assess service effectiveness. In response, the Korean goverment initiates a pilot project to certify non-medical healthcare services. This study explores healthcare policy, current services, and future directions. Methods: We comprehensively examine healthcare services both domestically and internationally, including the UK NHS's DAQ evaluation, US CDC's NDPP, US FDA's SaMD regulations, and Belgium's mHealth initiatives. Concurrently, we analyzed the status and problems of phases 1 and 2 healthcare services policies promoted in Korea. Results: The certification system for non-medical healthcare services categorizes them into three groups based on objectives, target demographics, and functions. Thirteen services were certified, with 5 in the category of Chronic Disease Management, 5 in the category of Healthy Life Improvement, and 3 in the category of Health Information Provision. Conclusion: The certification system has been researched and piloted over the course of three years, and many challenges need to be resolved for it to become established as a main project. Tasks requiring continuous future review include upgrading and quality management of the certification evaluation system, establishing and institutionalizing the basis for the certification system, and preparing follow-up management and revitalization strategies for the certification system.
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