중국 서비스 구성원의 직장-가정 갈등과 가정-직장 갈등이 조직몰입에 미치는 영향 -직무자율성의 조절효과를 중심으로-
The Effects of Work-Family Conflicts and Family-Work Conflicts on Organizational Commitment of Service Industry Employees in China: Focused on the moderating effects of job autonomy
0
조회
0
다운로드
0
인용
0
참고문헌
키워드
초록
본 연구의 목적은 직장-가정 갈등의 하위요인인 시간 근거, 긴장 근거, 행동 근거 갈등이 조직몰입에 미치는 영향에서 직무자율성의 조절효과를 검증하는 것이다. 이를 검증하기 위해 중국 내 서비스업의 조직구성원을 대상으로 실증분석을 실시하였으며 연구결과는 다음과 같다. 첫째, 직장-가정 갈등의 하위요인인 행동 근거 갈등은 조직몰입에 부(-)의 영향을 미치는 것으로 나타났으나, 시간-근거 갈등과 긴장 근거 갈등은 조직몰입에 영향을 미치지 않는 것으로 나타났다. 둘째, 가정-직장 갈등의 하위요인인 긴장-근거 갈등과 행동 근거 갈등은 조직몰입에 부(-)의 영향을 미치는 것으로 나타났으나 시간-근거 갈등은 영향을 미치지 않는 것으로 검증되었다. 셋째, 직장-가정 갈등과 조직몰입 간의 관계에서 직무자율성의 조절효과를 검증한 결과, 직무자율성은 행동 근거 갈등과 조직몰입 간의 관계에서 조절효과를 가지는 것으로 나타났다. 넷째, 가정-직장 갈등과 조직몰입 간의 관계에서 직무자율성의 조절효과를 검증한 결과, 긴장 근거 갈등, 행동 근거 갈등과 조직몰입 간의 관계에서 직무자율성은 조절효과를 가진다는 것이 밝혀졌다. 이와 같은 연구결과를 통해 3개 하위요인 중에서 조직몰입에 가장 큰 영향력을 미치는 요소가 무엇인지 밝혔다.
Abstract
This research emphasized that the importance of work-family conflict elements such as time-based conflict, strain-based conflict, behavior-based conflict and verify the effects of these three elements on organizational commitment through the moderating effects of Job autonomy. The research results are as follows. First, behavioral-based conflict, a element of work-family conflict, was found to have a negative effect on organizational commitment, but time-based conflict and strain-based conflict were verified to have no effect. Second, strain-based conflict and behavior-based conflict, which are elements of family-work conflict, were found to have a negative effect on organizational commitment, but time-based conflict was verified to have no effect. Third, job autonomy had a moderating effect in the relationship between behavior-based conflict and organizational commitment. Fourth, as a result of verifying the moderating effects of job autonomy in the relationship between family-work conflict and organizational commitment, it was found that job autonomy had moderating effects in the relationship between strain-based conflict, behavior-based conflict and organizational commitment.
참고문헌 (24)
- J. R. Hackman, "Development of the job Diagnostic Survey", Journal of Applied Psychology, 60, pp.159~170 (1975)[DOI]
- J. A. Breaugh, "A Further Examination of the Work Autonomy Scales, Three Studies", Human Relations, 40(6), pp.381~399 (1987)
- M. R. Frone, "Antecedents and outcomes of work-family conflict;Testing a model of the work-family interface", Journal of Applied Psychology, 77(1), pp.65~78 (1992)
- L. X. Wang, "The Influence of Work-Family Conflict on the Organizational Commitment and Job Burnout: Focused on the Mediating Effect of Psychological Capital and the Moderating Effect of Perceived Organizational Support", Doctor, pp.2017
- R. P. Tett, "Job satisfaction, organizational commitment, turnover intention, and turnover : Path analyses based on meta-analytic findings", Personnel Psychology, 46, pp.259~293 (1993)
- J. E. Lee, "The mediation impact of Organizational commitment between job autonomy and job performance of hotel employees", Master, pp.2021
- J. H. Greenhaus, "Source of Conflict between Work and Family Role", Academy of Management Journal, l(10), pp.76~88 (1985)[DOI]
- G. S. Lim, "Human resource management : An Asianedition" (2010), CengageLearning, Asia Pteltd
- 노동연, "스포츠센터 조직공정성과 혁신행동의 관계에서 조직몰입의 조절효과", 한국사회체육학회지, (78), pp.37~46 (2019), 한국사회체육학회[DOI]
- Y. H. Kim, "The Relationships Between Creative Management, Innovative Behaviors and Performance", Korean Academy of Management, pp.1~12 (2010)
- 이미라, "기혼여성사회복지사의 직장-가정 갈등이 조직몰입에 미치는 영향: 직무만족의 조절효과를 중심으로", 복지상담교육연구, 8(2), pp.25~45 (2019), 한국복지상담교육학회[DOI]
- J. H. Yan, "A Study on the Effects of Social Supporton Work-family Conflict, Organizational Commitment and Turnover Intention: Focuson the effects by types of work-family conflict", Master, pp.2010
- H. S. Becker, "Notes on the Concept of Commitment", American Journal of Sociology, 66(1), pp.32~40 (1960)
- W. C. Tang, "A study on the relationship among time management Tendency, work-family conflict and organizational commitment of Telecom employees: A case study of Z City", Master, pp.2013
- L. X. Wang, "The Influence of Work-Family Conflict on the Organizational Commitment and Job Burnout: Focused on the Mediating Effect of Psychological Capital and the Moderating Effect of Perceived Organizational Support", Doctor, pp.2017
- S. J. Kim, "The Relationship between Coaching Leadership and Organizational Effectiveness -Focusing on Mediating Effects of Individuality, Relatedness and Job Autonomy", Doctor, pp.2015
- R. D. Goffin, "Personality testing and the assessment center : Incremental validity for managerial selection", Journal of Applied Psychology, 81, pp.746~756 (2007)[DOI]
- T. J. Kim, "A study on the influence of learning agility on commitment to organizational change and moderating effect of job autonomy", Master, pp.2015
- 정명선, "감정노동이 조직몰입에 미치는 영향: 직무스트레스의 매개효과와 자율성의 조절효과", 상담학연구, 16(3), pp.121~138 (2015), 한국상담학회[DOI]
- D Y. Yim, "The effects of TV & radio producers' positive psychological capital on their creativity : focused on the moderating effects of job autonomy", Master, pp.2018
- S. J. Kim, "Mediation effect of work-family enrichment on the relationship between spousal support and job satisfaction in dual earner couples:actor effect and partner effect", Doctor, pp.2015
- 박노근, "조직몰입과 조직시민행동의 선행자로서의 직무자율성 : 기업 혁신성의 조절적 영향", 인사조직연구, 18(2), pp.67~96 (2010), 한국인사조직학회
- A. M. Saks, "Antecedents and consequences of employee engagement", Journal of Managerial Psychology, 21(7), pp.600~619 (2006)[DOI]
- correlation analysis for the behavioral sciences, "Applied multiple regression", pp.2003, J. Cohen