장애인 모바일 사용자의 소통 격차 개선을 위한 UX 적용 방안 연구

Abstract

With the awareness of the communication divide problem with mobile users with disabilities in the rapidly-changing up-to-date mobile user environment, this study researched and analyzed the relevant similar cases to solve this problem. It also intended to implement a practical improvement strategy with the application of a user experience tool in special context. Despite the definite need for the research like this, the reality is that the preceding researches are restricted to the usability evaluation about information accessibility with the application of the conventional research methodology, or the function-centered quantitative survey research on mobile usage. This study has its originality and value as convergence research in terms that it attempted the application of the special mobile experience tools targeting specific user classes from the design aspect other than the theoretical research from the social, administrative and educational aspects. This study can be a momentum to take off towards the more advanced information society through the extensible research which can draw the sympathy with information from those with disabilities and the information poor without being limited to a specific generation sensitive to information environment.