국내 물류산업 디지털 기술과 스마트화 수준 진단 연구

Abstract

In order to overcome the economic crisis by proposing a ‘transition to the digital economy’ through the ‘Korean New Deal’ policy, the government is promoting a major transformation into a smart logistics system through digitalization of the logistics industry, which has been selected as a promising non-contact service industry. Therefore, this study analyzes the digital technology of the domestic logistics industry and the digital capabilities of logistics companies from various angles, diagnoses the current level and problems to achieve digitalization of the logistics industry, and presents policy implications for government policy and corporate digitalization. First, the technology level of the domestic logistics industry was evaluated through patent analysis of block chain, big data, Internet of Things, artificial intelligence, and cloud technology, and the level of smartization by logistics industry was compared and analyzed through a survey on logistics companies. As a result of the analysis, it was found that the quality level of digital technology in the domestic logistics sector is relatively low, and technology investment is biased toward specific technologies (blockchain, Internet of Things). The level of smartization of domestic logistics companies was found to be low (2.84 out of a 5-point scale) in the industry as a whole, and it was found that the level of digital transformation and information connection was lower than the level of unmanned and automation. In particular, it is analyzed that the smaller the company, the lower the level of smartization, and it is judged that the industrial structure and smallness centered on manpower are acting as obstacles to smartization technology development and investment. Therefore, it is judged that the government's strong smart logistics transition policy, technology development, and efforts to change the perception of logistics company managers are necessary.