The Role of Job-esteem between Psychological Ownership and Organizational identification of Hotel Employees
0
조회
0
다운로드
3
인용
0
참고문헌
키워드
초록
The purpose of this paper is to examine the effects of psychological ownership (PO) and job-esteem (JE) on the organizational identification (OI) of hotel employees. Moreover, this paper was designed to test the mediating effects of JE to provide practical suggestions for hotel management. In this study, 2 hypotheses based on literature reviews were introduced. Using an empirical survey, 241 hotel employees in deluxe hotels located in Seoul, Korea were surveyed by questionnaires on PO, JE, and OI. The acquired data was analyzed by utilizing multiple regression analysis through the use of the SPSS program. The results showed that OI is positively related to PO and JE. In addition, PO is a positive predictor of OI. The results also demonstrated that JE has mediating effects on PO and OI. The results of this study may contribute to the better understanding of psychological ownership as it relates to the job-esteem of employees and the possibility of increasing the organizational identification in the hotel. In particular, the psychological ownership has a significant impact on OI, while JE has a remarkable effect on the behavior of organizational identification.
Abstract
The purpose of this paper is to examine the effects of psychological ownership (PO) and job-esteem (JE) on the organizational identification (OI) of hotel employees. Moreover, this paper was designed to test the mediating effects of JE to provide practical suggestions for hotel management. In this study, 2 hypotheses based on literature reviews were introduced. Using an empirical survey, 241 hotel employees in deluxe hotels located in Seoul, Korea were surveyed by questionnaires on PO, JE, and OI. The acquired data was analyzed by utilizing multiple regression analysis through the use of the SPSS program. The results showed that OI is positively related to PO and JE.In addition, PO is a positive predictor of OI. The results also demonstrated that JE has mediating effects on PO and OI. The results of this study may contribute to the better understanding of psychological ownership as it relates to the job-esteem of employees and the possibility of increasing the organizational identification in the hotel. In particular, the psychological ownership has a significant impact on OI, while JE has a remarkable effect on the behavior of organizational identification.
참고문헌 (35)
- Akgunduz, Y., "The influence of self-esteem and role stress on job performance in hotel businesses", International Journal of Contemporary Hospitality Management, 27(6), pp.1082~1099 (2015)
- Asatryan, V. S., "Psychological Ownership Theory : An Exploratory Application in the Restaurant Industry", Journal of Hospitality & Tourism Research, 32(3), pp.363~386 (2008)
- Avey, J. B., "Psychological ownership : Theoretical extensions, measurement, and relation to work outcomes", Journal of Organizational Behavior, 30, pp.173~191 (2009)
- Baer, M., "Blind in one eye : How psychological ownership of idea affects the types of suggestions people adopt", Organizational Behavior and Human Decision Processes, 118, pp.60~71 (2012)
- Bao, G., "Employees’ trust and their knowledge sharing and integration : The mediating roles of organizational identification and organizationbased self-esteem", Knowledge Management Research &Practice, 14(3), pp.362~375 (2015)
- Baron, R. M., "The Moderator-Mediator Variable Distinction in Social Psychological Research : Conceptual, Strategic, and Statistical Considerations", Journal of Personality and Social Psychology, 51(6), pp.1173~1182 (1986)
- Brown, G., "Toward an understanding of the development of ownership feelings", Journal of Organizational Behavior, 35(3), pp.318~338 (2014)
- Coopersmith, S., "The antecedents of self-esteem" (1967), W.H. Freshman and Company
- Dawkins, S., "Psychological ownership : A review and research agenda", Journal of Organizational Behavior, 38(2), pp.163~183 (2015)
- Dittmar, H., "The social psychology of material possessions: To have is to be" (1992), St. Martin's Press
- Ferris, D. L., "Organizational supports and organizational deviance : The mediating role of organization-based self-esteem", Organizational Behavior and Human Decision Processes, 108(2), pp.279~286 (2009)
- Ghosh, S., "Linking Perceived Organizational Support to Organizational Identification : Role of Organization Based Self-Esteem", Contemporary Management Research, 12(2), pp.225~244 (2016)
- Haar, J., "Organizational-based self-esteem : A within country comparison of outcomes between Maori and New Zealand Europeans", Journal of Management and Organization, 22(5), pp.720~735 (2016)
- Heidegger, M., "Being and time", pp.1962~ (1967), Harper & Row
- He, H., "Organizational Identity and Organizational Identification : A Review of the Literature and Suggestions for Future Research", Group & Organization Management, 38(1), pp.3~35 (2013)
- Jung, H. S., "What does work meaning to hospitality employees? The effects of meaningful work on employees’ organizational commitment: The mediating role of job engagement", International Journal of Hospitality Management, 53, pp.59~68 (2016)
- 고동우, "직업존중감이 조직몰입과 서비스지향성에 미치는 영향 - 중국의 호텔종사원을 대상으로 -", 관광연구, 30(4), pp.93~115 (2015), 대한관광경영학회
- 권인수, "The Role of Psychological Ownership in Internal Marketing", Global Business and Finance Review, 22(4), pp.82~91 (2017), 사람과세계경영학회[DOI]
- Lee, J., "How do virtual community members develop psychological ownership and what are the effects of psychological ownership in virtual communities?", Computers in Human Behaviors, 45, pp.382~391 (2015)
- Liu, J., "Why Do I Feel Valued and Why Do I Contribute? A Relational Approach to Employee's Organization‐Based Self‐Esteem and Job Performance", Journal of Management Studies, 50(6), pp.1018~1040 (2013)
- Long, C., "Exploring the nonlinear relationship between challenge stressors and employee voice : The effects of leader–member exchange and organization-based self-esteem", Personality and Individual Differences, 83, pp.24~30 (2015)
- Martin, R. E., "Organizational identification : Development and testing of a conceptually grounded measure", European Journal of Work and Organizational Psychology, 16(1), pp.25~57 (2007)
- Mayhew, M. G., "A study of the antecedents and consequences of psychological ownership in organizational setting", The Journal of Social Psychology, 147(5), pp.477~500 (2007)
- McConville, D., "Employee share ownership, psychological ownership, and work attitudes and behaviors : A phenomenological analysis", Journal of Occupational and Organizational Psychology, 89, pp.634~655 (2016)
- Paek, S., "Why is hospitality employees’ psychological capital important? The effects of psychological capital on work engagement and employee morale", International Journal of Hospitality Management, 50, pp.9~26 (2015)
- Pan, X., "Psychological ownership, organization-based self-esteem and positive organizational behaviors", Chinese Management Studies, 8(1), pp.127~148 (2014)
- Pierce, J. L., "Organization-based Self-esteem : Construct Definition, Measurement, and Validation", Academy of Management Journal, 32(3), pp.622~648 (1989)
- Pierce, J. L., "Employee ownership : Implications for management", Organizational Dynamics, 18(3), pp.32~43 (1990)
- Pierce, J. L., "Toward a theory of psychological ownership in organizations", Academy of Management Review, 26(2), pp.298~310 (2001)
- Pierce, J. L., "The state of psychological ownership : Integrating and extending a century of research", Review of General Psychology, 7, pp.84~107 (2003)
- Pierce, J., "Self-Esteem within the work and organizational context : A Review of the Organization-Based Self-Esteem Literature", Journal of Management, 30(5), pp.591~622 (2004)
- Rockmann, K., "Intrinsic Motivation and Organizational Identification Among On-Demand Workers", Journal of Applied Psychology, 102(9), pp.1305~1316 (2017)
- Slatten, T., "Antecedents and effects of engaged front-line employees : A study from the hospitality industry", Management Service Qual, 21(1), pp.88~107 (2011)
- Varun, K., "Internal marketing : A tool for success of hotel industry", Advances in Management, 8(4), pp.1~2 (2015)
- Van Dyne, L., "Psychological ownership and feelings of possession : Three field studies predicting employee attitudes and organizational citizenship behavior", Journal of Organizational behavior, 25(4), pp.439~459 (2004)
