Tourism Destination Selection Attributes, Tourist Satisfaction and Behavioral Intentions of Multicultural Families in South Korea: Focusing on Self-Efficacy
0
조회
0
다운로드
4
인용
0
참고문헌
키워드
초록
Purpose: Empirically analyze the tourism destination selection attributes, tourist satisfaction and behavioral intentions of multicultural families by country of origin. Confirm the mediating effect of self-efficacy on the relationship between tourism destination selection attributes, tourist satisfaction and behavioral intentions. Design/methodology/approach: Survey among adult multicultural family members in the Gwangju and Jeonnam regions of South Korea. The main analysis methods were confirmatory factor Structural Equation Modeling analysis. Findings: Behaviors and preferences differed depending on the country of origin of the respondents, and were influenced by tourism destination selection attributes. To promote cultural exchange and understanding, the local community should support activities that foster cultural exchanges and understanding between multicultural families and residents, along with education programs to promote the independence and social participation of multicultural families. Research limitations/implications: The study focused only on multicultural family members from three countries, limiting its generalizability to all multicultural populations. Future research on the position of vulnerable populations in tourism, and the economic effects of their tourism is recommended. Originality/value: By focusing on the experiences of multicultural family members, this research fills a gap on tourism for multicultural families living in Korea, placing an emphasis on self-efficacy, which has been overlooked in previous studies. Also, by comparing and analyzing the relationships between self-efficacy and the tourism behavioral intentions and satisfaction of families originating from China, Vietnam, and the Philippines, this research demonstrates how the psychological characteristics of multicultural families influence diverse tourism experiences.
Abstract
Purpose: Empirically analyze the tourism destination selection attributes, tourist satisfaction and behavioral intentions of multicultural families by country of origin. Confirm the mediating effect of self-efficacy on the relationship between tourism destination selection attributes, tourist satisfaction and behavioral intentions. Design/methodology/approach: Survey among adult multicultural family members in the Gwangju and Jeonnam regions of South Korea. The main analysis methods were confirmatory factor Structural Equation Modeling analysis. Findings: Behaviors and preferences differed depending on the country of origin of the respondents, and were influenced by tourism destination selection attributes. To promote cultural exchange and understanding, the local community should support activities that foster cultural exchanges and understanding between multicultural families and residents, along with education programs to promote the independence and social participation of multicultural families. Research limitations/implications: The study focused only on multicultural family members from three countries, limiting its generalizability to all multicultural populations. Future research on the position of vulnerable populations in tourism, and the economic effects of their tourism is recommended. Originality/value: By focusing on the experiences of multicultural family members, this research fills a gap on tourism for multicultural families living in Korea, placing an emphasis on self-efficacy, which has been overlooked in previous studies. Also, by comparing and analyzing the relationships between self-efficacy and the tourism behavioral intentions and satisfaction of families originating from China, Vietnam, and the Philippines, this research demonstrates how the psychological characteristics of multicultural families influence diverse tourism experiences.
참고문헌 (48)
- Ahn, O., "Relationships among spousal support, self-esteem, and marital satisfaction of marriage immigrant women", Journal of The Korean Data Analysis Society, 12(6), pp.3137~3151 (2010)
- Bandura, A., "Self-efficacy : Toward a unifying theory of behavioral change", Psychological Review, 84(2), pp.191~215 (1977)
- Brady, M. K., "Managing behavioral intentions in diverse cultural environments : An investigation of service quality, service value, and satisfaction for American and Ecuadorian fast-food customers", Journal of International Management, 7(2), pp.129~149 (2001)
- Bui, H., "Tourist satisfaction and destination image of Vietnam's Ha Long Bay", Asia Pacific Journal of Tourism Research, 21(7), pp.795~810 (2016)
- Chen, X., "How does brand legitimacy shapes brand authenticity and tourism destination loyalty : focus on cultural heritage tourism", Global Business &Finance Review(GBFR), 26(1), pp.53~67 (2021)
- Choi, H., "Leisure constraints, psychological happiness and cultural adaptation of foreign migrant workers", doctor, pp.2015
- Choi, K., "The Effects of female marriage immigrants'cultural adaptation, social support, and participation in social activities on their satisfaction of life", doctor, pp.2013
- Chung, H. S., "The comparison analysis on the tour motivation and the selection attributes of tourist attractions of Korea multi-cultural family influence on behavioral intention: Focus on Vietnam China Philippine's", doctor, pp.2017
- Duan, Z. W., "The influence of tourism motives and choice attributes on the behavior of cultural heritage sites in China: The case of Hebei", doctor, pp.2020
- Fishbein, M., "Belief, attitude, intention, and behavior: An introduction to theory and research" (1975), Addison-Wesley
- Gardner, D. G., "Self-esteem and self-efficacy within the organizational context : An empirical examination", Group & Organization Management, 23(1), pp.48~70 (1998)
- Gayeta, M., "Tourist satisfaction, perceived value, and behavioral intention to revisit cultural heritage tourists : Basis for development plan", International Journal of Research, 10(3), pp.31~44 (2022)
- Gong, S., "A study on the adaptation process of multicultural families", Journal of the Korean Society of Life Sciences, 20(1), pp.101~117 (2011)
- Han, S. G., "The effect of the selection of attributes of tourist spa destination on behavior intention", Journal of Tourism Enhancement, 1(1), pp.55~70 (2013)
- Han, S. K., "The effects of selection in Lotte World on satisfaction and behavior intention", Journal of Tourism Enhancement, 2(2), pp.59~74 (2014)
- Han, J. H., "Comparison of perceptions of wellness tourism in Korea before and after COVID-19 : Results of social big data analysis", Global Business &Finance Review, 27(2), pp.1~13 (2022)
- He, X., "Effects of destination selection attributes of Chinese tourists visiting South Korea on their behavior intentions", doctor, pp.2018
- Jang, H. J., "The effect of tourism satisfaction on tourism motivation and selection attributes in marine sports tourist", Korean Journal of Leisure, Recreation & Park, 36(4), pp.97~110 (2012)
- Jeon, H., "A study on the structural of characteristics in tourism site, tourists'perceived value, satisfaction and behavioral intention", International Journal of Tourism Management and Sciences, 25(3), pp.237~258 (2010)
- Jeong, E., "Moderating effect of sense of community on the relationship between psychological empowerment and tourism policy participation of local residents", Global Business & Finance Review(GBFR), 23(1), pp.36~46 (2018)
- Jo, S., "Perception of green tea, perceived value, and tourist satisfaction : Visitors of O'Sulloc g reen t ea museum in J ej u Island", Journal of Tourism Sciences, 33(1), pp.95~112 (2009)
- Jung, C. H., "The influence of international student lifestyle on tourist destination selection attributes, behavioral intention, and satisfaction", Tourism Research, 45(3), pp.465~491 (2020)
- Kim, H. R., "Maternal health and nutritional status of marriage-based women immigrants in Korea and policy directions", Health and Welfare Policy Forum, 9(155), pp.50~64 (2009)
- Kim, K., "Study on Korean language education plans using proverbs-Focusing on grammar and meaning education", New Korean Language Education, 110, pp.183~212 (2017)
- Kim, W., "A study on the relationship between tourism satisfaction and recommendation intention of middle-aged people's tourist destination selection attributes", Journal of the Korean Society of Contents, 22(4), pp.651~664 (2022)
- Kim, H., "Multicultural phenomena and educational challenges in Korean society", Humanities Research, 34(3), pp.153~176 (2007)
- Kim, H. J., "Effect of tourist attractions choice attributes and experiential value on behavioral intention : Focus on Baekje historical relics district", The Geographical Journal of Korea, 46(2), pp.147~159 (2012)
- Kim, J., "A study on the influences among the selection attributes and satisfaction for tourist attractions, and behavioral intention of tourists : case of Namwon Tourist Complex in Jeollabuk-do", Journal of The Korean Regional Development Association, 32(1), pp.143~166 (2020)
- Ko, H., "A study on the influence of the services quality of a tourist destination and the perceived value to self-efficacy and satisfaction, Focusing on a foreign tourist", doctor, pp.2010
- Ko, H. D., "Effects of tourist selection attributes on tourists' perceived value, self-efficacy, tourism satisfaction and behavioural intention: focused on tourists visiting Gangneung city", doctor, pp.2021
- Ko, D., "A study on the concept and the psychological dimensions of tourist identity", Journal of Tourism Sciences, 37(10), pp.253~275 (2013)
- Kwak, K., "The mutual cause-effect relationships among mileage program, selection attributes, overall satisfaction and brand loyalty : Based on beer bars", Journal of Tourism Sciences, 31(5), pp.225~246 (2007)
- Lazarus, R. S., "Stress, appraisal, and coping" (1984), Springer Publishing Company
- Lee, J. H., "Study on relationship among ski resort selection attributes of university students, customer satisfaction and behavioral intentions", Korea Sports Society, 16(2), pp.465~476 (2018)
- Lounsbury, J., "Leisure needs and vacation decision, activies and satisfaction", Annals of Tourism Research, 11, pp.101~112 (1992)
- Mannell, R. C., "Psychological nature of leisure and tourism experience", Annals of Tourism Research, 14(3), pp.314~331 (1987)
- "Annual statistics on multicultural families" (2021)[URL]
- "Multicultural Families Support Act, 17281" (2015)[URL]
- Noh, J., "Selection attributes and development plan for dark tourism in Daegu and Kyungbook province", International Journal of Tourism Management and Sciences, 26(1), pp.131~148 (2011)
- Norman, P., "The theory of planned behavior, descriptive norms, and the moderating role of group identification", Journal of Applied Social Psychology, 35(5), pp.1008~1029 (2005)
- Park, H.Y., "A comparative study of the relationships between senior tourists' values, motivations, destination selection attributes, satisfaction: Chinese and Japanese tourists in Korea", doctor, pp.2015
- Park, S., "The effect of satisfaction of tourism on sociality development of physical disabilities", Journal of Tourism and Leisure Research, 22(5), pp.517~534 (2010)
- Park, S. S., "The effects of the selection attribute of tourist's destination on percieved value, self-efficacy, satisfaction of a tourist and revisit intention", doctor, pp.2016
- Pizam, A., "Dimentions of tourist satisfaction with a destination area", Annals of Tourism Research, 5(3), pp.314~322 (1978)
- Ross, G. F., "Destination evaluation and vacation preferences", Annals of Tourism Research, 20(3), pp.477~489 (1993)
- Sachs, M., "Running as therapy. An integrated approach" (1984), University of Nebraska Press
- Tesch, S., "Friendship, social interaction and subjective well-being of older men in an institutional setting", The International Journal of Aging and Human Development, 13(4), pp.317~327 (1981)
- Yoo, D. K., "The effects of scuba diver's motive factors on their satisfaction and behavioral intention", Korea Sports Society, 18(1), pp.345~356 (2020)