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Elaborating the Role of Organizational Learning in Marketing Strategy Research

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Although the concepts and results of organizational learning research have been incorporated into the context of marketing, the integration efforts have not been sufficient. In this paper, we discuss the Bell, Whitwell, and Lukas’ (2002) typology of organizational learning and offer insights as to its usefulness for deriving future marketing strategy research questions. Although the typology has some limitations and waits for empirical testing, the authors believe that it is useful in developing a number of marketing strategy research questions relating to market-based learning. We present such key research questions and implications for future research directions.

Abstract

Although the concepts and results of organizational learning research have been incorporated into the context of marketing, the integration efforts have not been sufficient. In this paper, we discuss the Bell, Whitwell, and Lukas’ (2002) typology of organizational learning and offer insights as to its usefulness for deriving future marketing strategy research questions. Although the typology has some limitations and waits for empirical testing, the authors believe that it is useful in developing a number of marketing strategy research questions relating to market-based learning. We present such key research questions and implications for future research directions.

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