전시․컨벤션 기획사와 발주처의 사업관계유형에 따른 직무 스트레스, 직무만족 및 이직의도의 차이 연구
A Difference Test among the Job Stress, Job Satisfaction and Job Turnover Intention by the Types of Business Relationships between Professional Convention Organizers and Service Contractors
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The purpose of this study was to explore the relationships among job stress, job satisfaction, and job turnover intention by the types of business relationships between professional convention organizers and service contractors. The types of business relationships are based on two dimensions, the strategic impact of service, and the involvement by contractors. They are summed up with alliance, reliance, support, and alignment. The study constructs include job stress, job satisfaction, and job turnover intention. These constructs have been utilized and affirmed valid and reliable as the measurements from the previously related studies. Data were collected with survey of the PCO, PEO, and events companies currently active in Seoul and Busan. The measurements were examined differences by the four types of business relationships. The sample distribution among the four types of business relationship should be identified. Alliance between convention organizers and service contractors refered to the highest frequencies in the sample. Alignment type showed the second. Reliance type was the third. Support type was the last. The four types of business relationship is discussed differences by job stress, satisfaction, and turnover intention. Firstly job stress is significantly different among the four partnerships. Reliance type shows the highest level in job stress. Second, job satisfaction is significantly different among the four partnerships. Alignment type shows the highest level in job satisfaction. Third, job turnover intention is the only construct that does not show any differences among the four partnership types. Implication is that three dimensions of partnership with job stress, and job satisfaction are significantly different by the types of business relationships.
Abstract
The purpose of this study was to explore the relationships among job stress, job satisfaction, and job turnover intention by the types of business relationships between professional convention organizers and service contractors. The types of business relationships are based on two dimensions, the strategic impact of service, and the involvement by contractors. They are summed up with alliance, reliance, support, and alignment. The study constructs include job stress, job satisfaction, and job turnover intention. These constructs have been utilized and affirmed valid and reliable as the measurements from the previously related studies. Data were collected with survey of the PCO, PEO, and events companies currently active in Seoul and Busan. The measurements were examined differences by the four types of business relationships. The sample distribution among the four types of business relationship should be identified. Alliance between convention organizers and service contractors refered to the highest frequencies in the sample. Alignment type showed the second. Reliance type was the third. Support type was the last. The four types of business relationship is discussed differences by job stress, satisfaction, and turnover intention. Firstly job stress is significantly different among the four partnerships. Reliance type shows the highest level in job stress. Second, job satisfaction is significantly different among the four partnerships. Alignment type shows the highest level in job satisfaction. Third, job turnover intention is the only construct that does not show any differences among the four partnership types. Implication is that three dimensions of partnership with job stress, and job satisfaction are significantly different by the types of business relationships.
참고문헌 (23)
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