상사의 리더십유형이 조직구성원의 인간관계 만족 및 이직의도에 미치는 영향 - PCO를 중심으로 -
Influence of Superiors’ Leadership Styles on Organizational Members’ Satisfaction with Human Relationship and Turnover Intention
0
조회
0
다운로드
12
인용
0
참고문헌
키워드
초록
The present study examined human resource environment in convention planning business focusing on PCOs engaging in the field and investigated leaders who could effectively and successfully manage human resources. This study also examined how different types of leaders would influence organizational members’ satisfaction with human relationship and their turnover intention. According to the analytical findings, personal consideration of superiors may give a sense of satisfaction to organizational members without any significant influence on turnover intention. This suggests that a superior should lead organizational members to have a vision and to ponder upon the organization by drawing a big picture. Consequently, rather than personal consideration of superiors, job-related vision and pride was found to have organizational members be fully loyal to their organizations with less turnover intention. The implications abovementioned may be applicable to training organizational leaders in the field of convention planning in the future, in which sense the present study is academically worthy.
Abstract
The present study examined human resource environment in convention planning business focusing on PCOs engaging in the field and investigated leaders who could effectively and successfully manage human resources. This study also examined how different types of leaders would influence organizational members’ satisfaction with human relationship and their turnover intention. According to the analytical findings, personal consideration of superiors may give a sense of satisfaction to organizational members without any significant influence on turnover intention. This suggests that a superior should lead organizational members to have a vision and to ponder upon the organization by drawing a big picture. Consequently, rather than personal consideration of superiors, job-related vision and pride was found to have organizational members be fully loyal to their organizations with less turnover intention. The implications abovementioned may be applicable to training organizational leaders in the field of convention planning in the future, in which sense the present study is academically worthy.
참고문헌 (20)
- 김민주, "우리나라 관광통역안내사의 이직의도 영향요인에 관한 연구", 관광경영연구, 8(3), pp.2~ (2004)
- MICE 산업의 활성화 방안, "김철원", 10~19, pp.한국관광정책, 32 (2008)
- 박만순, "외식 서비스업 종사자의 직무관련변인과 성격특성이 이직의도에 미치는 영향", 한국심리학회지: 산업 및 조직, 17(3), pp.356~ (1999)
- 신유근, "조직행위론", pp.430~431 (1986), 다산출판사
- 이승로, "경호원의 직무스트레스와 이직의도가 직무만족에 미치는 영향", 박사, pp.2004
- 임서영, "팀장의 리더십이 구성원의 경력몰입과 이직의도에 미치는 영향 -감성지능의 조절효과-", 기업경영연구, 17(3), pp.1~22 (2010), 한국기업경영학회
- 최영기, "여행업종사원의 임금에 대한 공정성지각이 이직의도에 미치는 영향", 관광경영연구, 10, pp.215~216 (2000)
- Barnett, "Transformation leadership in schools: panacea, placebo or problem?", The Journal of Educational administration, 39(1), pp.24~46 (2001)
- Bass, B. M., "Leadership: Good, Better, Best", Organizational behavior Dynamics, 27(Winter) (1985)
- Bass, A., "Dimorphic male brains and alternative reproductive tactics in a vocalizing fish", Trends NeuroscL, 15, pp.139~45 (1992)
- Becker, T. E., "Foci and Bases of Commitment: Are They Distinctions worth Making", The Academy of Management Journal, 35(1), pp.243~ (1992)
- Brymann A., "Charisma and Leadership in Organization", pp.430~431 (1992), SAGE
- Burns, J. M., "Leadership" (1978), Harper and Low
- Cherrington, D. J., "Organizational behavior: The management of individual and organizational performance" (1994), Allyn and Bacon
- Cotton, J., "Employee turnover: a meta-analysis and review with implications for research", Academy of Management Review, 11, pp.55~70 (1986)
- Dvir, T., "Impact of transformational leadership on follower development and performance: a field experiment", Academy of Management Journal, 45(4), pp.735~744 (2002)
- Mobley, W., "An evaluation of precursors of hospital employee turnover", Journal of Applied Psychology, 63(4) (1978)
- Mobley, W. H., "Employee turnover: Causes, consequences, and control" (1982), Addison-Wesley
- Porter, L. W., "Organization, Work, and Personnel Factors in Employee Turnover and Absenteeism", Psychological Bulletin, pp.151~176 (1973)
- Tichy, N., "The Transformational Leader" (1986), John Wiley and Sons, Inc.
