고성과작업시스템과 기업성과- 인적자원성과의 매개효과 -
The Effect of High-Performance Work System on Firm Performance - Mediating Effect of Human Resource Outcomes -
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초록
본 연구는 고성과작업시스템(HPWS)이 기업성과에 미치는 영향을 패널 자료를 사용하여 실증적으로 분석하였다. 기업성과를 인적자원성과와 조직성과로 구성하고 고성과작업시스템이 순차적으로 영향을 줄 것으로 가정하였다. 인적자원성과는 직무능력, 동기부여 그리고 이직방지로 측정하고, 조직성과는 노동생산성과 인당판매액으로 측정하였다. 또한 고성과작업시스템을 교육훈련 번들, 참여 번들, 보상 번들 그리고 평가 번들로 구분하여 고성과작업 번들이 기업성과에 미치는 효과를 살펴보았다. 결과를 정리하면, 고성과작업시스템은 인적자원성과 및 조직성과에 긍정적인 영향을 미쳤으며, 인적자원성과는 고성과작업시스템과 조직성과 간의 관계를 부분적 매개하였다. 따라서 고성과작업시스템의 유효성과 인적자원성과의 매개 역할을 확인하였다. 그리고 고성과작업 번들의 분석에서, 교육훈련 번들과 평가 번들의 중요성을 확인할 수 있었으며, 인적자원성과는 고성과작업 번들과 조직성과 간의 관계를 부분적으로 매개하고 있음 확인하였다.
Abstract
This paper examines the relationship between High-Performance Work System (HPWS) and firm performance, using 3 years' HCCP panel data in Korea. Firm performance is composed of Human Resource (HR) outcomes such as employee's competencies, motivation, and retention and organizational performance outcomes such as labor productivity and sales per employee. HPWS is divided into 4 different HPWS bundles, that is, education and training bundle, participation bundle, compensation bundle, and evaluation bundle, and the effect of bundles are also examined. According to the empirical results, it is found that HPWS is positively related to HR outcomes and organizational performance outcomes, and it is confirmed that HR outcomes mediates partially the relationship between HPWS and organizational performance outcomes. In the analysis of HPWS bundles, the results show the importance of education and training bundle and evaluation bundle. It is also confirmed that HR outcomes mediates partially the relationship between HPWS bundles and organizational performance outcomes.
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