표면연기 및 양적 역할과부하와 정서적 안녕간 관계에서 수면의 매개효과
The Mediating Effects of Sleep on the Relationships between Surface Acting and Quantitative Role Overload, and Job-related Affective Well-being
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참고문헌
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초록
본 연구는 직무요구가 유형에 따라 직무관련 정서적 안녕에 미치는 차별적 영향을 규명하기 위해 중국 은행산업의 사무・관리직 직장인 299명을 대상으로 실증조사를 하였다. 직무요구를 크게 방해적 스트레서와 도전적 스트레서로 구분하고 각각 표면연기와 양적 역할과부하를 사용하였다. 표면연기와 양적 역할과부하가 수면을 통해 직무관련 정서적 안녕에 영향을 미치는 매개효과를 통제하고 표면연기와 양적 역할과부하의 직접효과를 실증하였다. 수면은 수면시간과 수면질로 구분하였다. 실증분석 결과, 표면연기-수면시간-직무관련 정서적 안녕으로 연결되는 매개효과와 표면연기-수면질-직무관련 정서적 안녕으로 이어지는 매개효과는 모두 유의한 부(-)의 관계를 보였다. 표면연기는 직무관련 정서적 안녕에 유의한 부(-)의 직접효과를 보여주었다. 양적 역할과부하-수면시간-직무관련 정서적 안녕으로 연결되는 매개효과는 유의하지 않았고, 양적 역할과부하-수면질-직무관련 정서적 안녕으로 이어지는 매개효과만 유의한 부(-)의 관계를 보였다. 양적 역할과부하는 직무관련 정서적 안녕에 정(+)의 직접효과를 보였으나, 이 관계는 유의하지 않았다.
Abstract
This study empirically examined the relationships between job demands and job-related affective well-being (JAW) with the sample of 299 employees in Chinese banking industry. Job demands include surface acting as a job hindrance and quantitative role overload as a job challenge. The study examined different effects of surface acting and quantitative role overload on the JAW, after controlling the mediating effects of sleep duration and sleep quality to these relationships. The results of this study are as follows: 1) Sleep duration has a mediation effect in the relationship between surface acting and JAW. 2) sleep quality has a mediation effect in the relationship between surface acting and JAW. 3) surface acting has a negative direct effect on JAW after controlling the mediating effects of sleep duration and quality. 4) sleep duration has no mediation effect in the relationship between quantitative role overload and JAW. 5) sleep quality has a negative mediation effect in the relationship between quantitative role overload and JAW. 6) quantitative role overload does not have a significant direct effect on JAW after controlling the mediating effects of sleep duration and quality. Based on the results, the theoretical and practical implications are discussed, and the limitations and recommendations for future research are provided.
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