본문 바로가기
KERD
논문KCI 등재

구성원의 지식 심리적 주인의식과 지식공유 거부의도 간의 관계에 관한 실증연구: 구성원의 동기요인을 중심으로

An Empirical Study on the Relationship between Employee’s Knowledge Psychological Ownership and Knowledge Withholding Intention: Focused on Employee’s Motivational Factors

허명숙|천면중
한국지식경영학회 (The Knowledge Management Society of Korea)|2016.06|지식경영연구 (Knowledge Management Research)|제17권 제2호|pp. 103-130|DOI 10.15813/kmr.2016.17.2.005

0

조회

0

다운로드

11

인용

0

참고문헌

키워드

collectivismindividualismknowledge withholding intentionknowledge psychological ownershipaltruism for organizational benefits
주제분류경영학

초록

Many organizations have paid less attention to knowledge withholding intention (KWI) rather than knowledge sharing. KWI is the likelihood that employees will give less than their full effort to contributing knowledge. KWI can be affected by employee’s knowledge psychological ownership (KPO), cultural level (Individualism/ collectivism: I/C), and altruism for organizational benefits. Also I/C is an important motivational factor that affects KPO and KWI closely. The purpose of this study is to examine the relationship between employee’s KPO and KWI in the perspective of employee’s motivational factors (I/C, altruism for organizational benefits). The results of analysis show that employee’s KPO and collectivism are driving forces leading to KWI and that individualism is the significant influential factor of employee’s KPO. For theoretical and practical contributions, the research presents the grounds for arguments that KPO and I/C are employee’s psychological motivation for individual KWI and organizations trying to pay attention to employee’s KPO and individualism need to decrease employee’s KWI under individual, leader, and organizational dimensions. Limitations arisen in the course of the research and suggestions for future research directions are also discussed.

Abstract

Many organizations have paid less attention to knowledge withholding intention (KWI) rather than knowledge sharing. KWI is the likelihood that employees will give less than their full effort to contributing knowledge. KWI can be affected by employee’s knowledge psychological ownership (KPO), cultural level (Individualism/ collectivism: I/C), and altruism for organizational benefits. Also I/C is an important motivational factor that affects KPO and KWI closely. The purpose of this study is to examine the relationship between employee’s KPO and KWI in the perspective of employee’s motivational factors (I/C, altruism for organizational benefits). The results of analysis show that employee’s KPO and collectivism are driving forces leading to KWI and that individualism is the significant influential factor of employee’s KPO. For theoretical and practical contributions, the research presents the grounds for arguments that KPO and I/C are employee’s psychological motivation for individual KWI and organizations trying to pay attention to employee’s KPO and individualism need to decrease employee’s KWI under individual, leader, and organizational dimensions. Limitations arisen in the course of the research and suggestions for future research directions are also discussed.

참고문헌 (90)

  1. 강민형, "개인의 지식기여 선행요인 간 상호작용효과", 지식경영연구, 16(1), pp.55~69 (2015), 한국지식경영학회[DOI]
  2. 김혜진, "개인주의", 집단주의 성향과 조직시민행동 - 정서적 몰입과 이직 의도의 조절효과 -, 2012, pp.19(1), 47~70[DOI]
  3. 배성현, "조직공정성과 조직결과변수간의 관계에서 심리적 주인의식의 매개효과 및 부정적 성향의 조절효과", 인적자원관리연구, 17(4), pp.97~126 (2010), 한국인적자원관리학회
  4. 전현규, "긍정감정과 부정감정이 개인의 지식기여 및 활용 의도에 미치는 영향에 관한 실증연구", 지식경영연구, 16(1), pp.21~54 (2015), 한국지식경영학회[DOI]
  5. 최낙환, "정보형태에 따른 정보수용에 대한 개인주의", 집단주의 성향의 효과, 2002, pp.4(1), 25~54[DOI]
  6. 허명숙, "구성원의 민첩성과 업무성과 간의 관계에 관한 실증연구: 민첩성의 영향요인과 지식지향 리더십을 중심으로", 지식경영연구, 16(2), pp.139~172 (2015), 한국지식경영학회[DOI]
  7. Alavi, M., "Knowledge management and knowledge management systems: Conceptual foundations and research issues", MIS Quarterly, 25, pp.107~136 (2001)
  8. Albanese, R., "Rational behavior in groups: The free-riding tendency", Academy of Management Review, 10(2), pp.244~255 (1985)
  9. Anderson, J. C., "Structural equation modeling in practice: A review and recommended two-step approach", Psychological Bulletin, 103(3), pp.411~423 (1988)
  10. Ashforth, B. E., "Social identity theory and the organization", Academy of Management Review, 14(1), pp.20~39 (1989)
  11. Avey, J. B., "Psychological ownership: theoretical extensions, measurement and relation to work outcomes", Journal of Organizational Behavior, 30(2), pp.173~191 (2009)
  12. Bachnik, J. M., "Introduction: uchi", soto: Challenging our conceptualizations of self, social order, and language, 1994, 3~38
  13. Bartunek, J. M., "Rummaging behind the scenes of organizational change and finding role transitions, illness, and physical space", Research in Organizational Change and Development, 7, pp.41~76 (1993)
  14. Bar-Tal, D., "Altruistic motivation to help: Definition, utility and operationalization", Humboldt Journal of Social Relations, pp.3~14 (1986)
  15. Bernhard, F., "Psychological ownership in small family-owned businesses: Leadership style and nonfamily- employees’ work attitudes and behaviors", Group & Organization Management, 36(3), pp.345~384 (2011)
  16. Bock, G. W., "Behavioral intention formation in knowledge sharing: Examining the roles of extrinsic motivators, social-psychological forces and organizational climate", MIS Quarterly, 29, pp.87~111 (2005)
  17. Brown, G., "Territoriality in organizations", Academy of Management Review, 30(3), pp.577~594 (2005)
  18. Chang, H. H., "Social capital and individual motivations on knowledge sharing: Participant involvement as a moderator", Information & Management, 48(1), pp.9~18 (2011)
  19. Chiu, C. -M., "Understanding knowledge sharing in virtual communities: An integration of social capital and social cognitive theories", Decision Support Systems, 42, pp.1872~1888 (2006)
  20. Connelly, C. E., "I’m busy (and competitive)!’Antecedents of knowledge sharing underpressure", Knowledge Management Research & Practice, 12(1), pp.74~85 (2014)
  21. Connelly, C. E., "Knowledge hiding in organizations", Journal of Organizational Behavior, 33(1), pp.64~88 (2012)
  22. Cram, F., "Personal possessions and self‐identity : The experiences of elderly women in three residential settings", Australian Journal on Ageing, 12(1), pp.19~24 (1993)
  23. Černe, M., "What goes around comes around : Knowledge hiding, perceived motivational climate, and creativity", Academy of Management Journal, 57(1), pp.172~192 (2014)
  24. Cross, R., "Tie and network correlates of individual performance in knowledge-intensive work", Academy of Management Journal, 47(6), pp.928~937 (2004)
  25. Davidson, A. R., "Cross-cultural model testing: Toward a solution of the etic-emic dilemma", International Journal of Psychology, 11(1), pp.1~13 (1976)
  26. Dipboye, R. L., "A critical review of Korman’s self-consistency theory of work motivation and occupational choice", Organizational Behavior and Human Performance, 18(1), pp.108~126 (1977)
  27. Dittmar, H., "The social psychology of material possessions: To have is to be" (1992), Harvester Wheatsheaf
  28. Du Plessis, M., "Drivers of knowledge management in the corporate environment", International Journal of Information Management, 25, pp.193~202 (2005)
  29. Earley, P. C., "Social loafing and collectivism: A comparison of the United States and the People’s Republic of China", Administrative Science Quarterly, pp.565~581 (1989)
  30. Etzioni, A., "The socio-economics of property", Journal of Social Behavior and Personality, 6(6), pp.465~468 (1991)
  31. Fiske, A. P., "The cultural matrix of social psychology, Vols. 1 and 2", pp.915~981 (1998), McGraw-Hill
  32. Fong. P. S, "Exploratory study of knowledge sharing in contracting companies: a sociotechnical perspective", Journal of construction engineering and management, 132, pp.928~939 (2006)
  33. Ford, D. P., "Perceived value of knowledge : the potentia"l informer’ s perception", Knowledge Management Research & Practice, 4(1), pp.3~16 (2006)
  34. Ghafoor, A., "Transformational leadership, employee engagement and performance : Mediating effect of psychological ownership", African Journal of Business Management, 5(17), pp.7391~7403 (2011)
  35. Gonca lo, J. A ., "Individualism-collectivism and group creativity", Organizational Behavior and Human Decision Processes, 100(1), pp.96~109 (2006)
  36. Hair, J. F., "Multivariate data analysis, 6th" (2006), Pearson
  37. Hammer, T. H., "Employee ownership: Implications for the organizational distribution of power", Academy of Management Journal, 23(1), pp.78~100 (1980)
  38. Hsu, M. H., "Knowledge sharing behavior in virtual communities: The relationship between trust, self-efficacy, and outcome expectations", International Journal of Human-Computer Studies, 65(2), pp.153~169 (2007)
  39. Hau, Y. S., "The effects of individual motivations and social capital on employees’tacit and explicit knowledge sharing intentions", International Journal of Information Management, 33, pp.356~366 (2013)
  40. Hof fman, M. L., "Psychologica l and biological perspectives on altruism", International Journal of Behavioral Development, 1(4), pp.323~339 (1978)
  41. Hofstede, G., "Motivation, leadership, and organization: do American theories apply abroad?", Organizational Dynamics, 9(1), pp.42~63 (1980)
  42. Hofstede, G., "Culture’s consequences: Comparing values, behaviors, institutions and organizations across nations" (2001), Sage
  43. Hooft, E. A., "Predicting job seeking for temporary employment using the theory of planned behaviour: The moderating role of individualism and collectivism", Journal of Occupational and Organizational Psychology, 82(2), pp.295~316 (2009)
  44. Hsu, M. H., "Knowledge sharing behavior in virtual communities : The relationship between trust, self-efficacy, and outcome expectations", International Journal of Human-Computer Studies, 65(2), pp.153~169 (2007)
  45. Hui, C. H., "Individualism-collectivism a study of crosscultural researchers", Journal of Cross- Cultural Psychology, 17(2), pp.225~248 (1986)
  46. Hui, C. H., "The relationship between individualismcollectivism and job satisfaction", Applied Psychology, 44(3), pp.276~282 (1995)
  47. Jarvenpaa, S. L., "Exploring perceptions of organisational ownership of information and expertise", Journal of Management Information Systems, 18(1), pp.151~184 (2001)
  48. Jeon, S., "An integrative model for knowledge sharing in communities-of-practice", Journal of Knowledge Management, 15(2), pp.251~269 (2011)
  49. Khanna, T., "The dynamics of learning alliances : Competition, cooperation, and relative scope", Strategic Management Journal, 19(3), pp.193~210 (1998)
  50. Kidwell, R. E., "Employee propensity to withhold effort: A conceptual model to intersect three avenues of research", Academy of Management Review, 18(3), pp.429~456 (1993)
  51. Kitayama, S., "Everyday conceptions of emotion", pp.523~550 (1995), Springer
  52. Knoke, D., "Organizing for collective action: The political economy of associations" (1990), de Gruyter
  53. Kwahk, K. Y., "The effects of network sharing on knowledgesharing activities and job performance in enterprise social media environments", Computers in Human Behavior, 55, pp.826~839 (2016)
  54. Lee, J., "How do virtual community members develop psychological ownership and what are the effects of psychological ownership invirtual communities?", Computers In Human Behavior, 45, pp.382~391 (2015)
  55. Li, J., "Knowledge sharing and affective commitment: the mediating role of psychological ownership", Journal of Knowledge Management, 19(6), pp.1146~1166 (2015)
  56. Lin, H. F., "Effects of extrinsic and intrinsic motivation on employee knowledge sharing intentions", Journal of Information Science, 33(2), pp.135~149 (2007)
  57. Lin, T. C., "With holding effort in knowledge contribution : The role of social exchange and social cognitive on project teams", Information & Management, 47(3), pp.188~196 (2010)
  58. Markus, H. R, "Culture and the self : Implications for cognition, emot ion, and motivation", Psychological Review, 98(2), pp.224~ (1991)
  59. Markus, H. R., "A collective fear of the collective: Implications for selves and theories of selves", Personality and Social Psychology Bulletin, 20(5), pp.568~579 (1994)
  60. Matsumoto, D., "Context-specific measurement of individualism-collectivism on the individual level the individualism- collectivism interpersonal assessment inventory", Journal of Cross-Cultural Psychology, 28(6), pp.743~767 (1997)
  61. Mayhew, M. G., "A study of the antecedents and consequences of psychological ownership in organizational settings", The Journal of Social Psychology, 147(5), pp.477~500 (2007)
  62. Meihami, B., "Knowledge management a way to gain a competitive advantage in firms(evidence of manufacturing companies)", International Letters of Social and Humanistic Sciences, 3, pp.80~91 (2014)
  63. Murray, P., "Knowledge management as a sustained competitive advantage", Ivey Business Journal, 66(4), pp.71~77 (2002)
  64. Nunnally, J. C., "Psychometric Theory" (1994), McGraw-Hill
  65. Peng, H., "Counterproductive work behavior among Chinese knowledge workers", International Journal of Selection and Assessment, 20(2), pp.119~138 (2012)
  66. Peng, H., "Why and when do people hide knowledge?", Journal of Knowledge Management, 17(3), pp.398~415 (2013)
  67. Peng, H., "Job-and organization-based psychological ownership : relationship and outcomes", Journal of Managerial Psychology, 30(2), pp.151~168 (2015)
  68. Pierce, J. L., "Employee ownership: A conceptual model of process and effects", Academy of Management Review, 16(1), pp.121~144 (1991)
  69. Pierce, J. L., "Toward a theory of psychological ownership in organizations", Academy of Management Review, 26(2), pp.298~310 (2001)
  70. Pierce, J. L., "The state of psychological ownership : Integrating and extending a century of research", Review of General Psychology, 7(1), pp.84~ (2003)
  71. Pierce, J. L., "Psychological ownership within the job design context : Revision of the job characteristics model", Journal of Organizational Behavior, 30(4), pp.477~496 (2009)
  72. Pierce, J. L., "Collective psychological ownership within the work and organizational context: Constr uct introduction and elaboration", Journal of Organizational Behavior, 31(6), pp.810~834 (2010)
  73. Piliavin, J. A., "Altruism: A review of recent theory and research", Annual Review of Sociology, pp.27~65 (1990)
  74. Ramos, H. M., "Psychological ownership in small family firms: family and non-family employees’ work attitudes and behaviors", Journal of Family Business Strategy, 5(3), pp.300~311 (2014)
  75. Riege, A., "Three - dozen knowledge-sharing barriers managers must consider", Jour na l of knowledge management, 9(3), pp.18~35 (2005)
  76. Smith, K. G., "Existing knowledge, knowledge creation capability, and the rate of new product introduction in high-technology firms", Academy of Management Journal, 48(2), pp.346~357 (2005)
  77. Smith, C. A., "Organizational citizenship behavior: Its nature and antecedents", Journal of Applied Psychology, 68(4), pp.653~ (1983)
  78. Smith, D. H., "Grassroots Associations" (2000), Sage
  79. Sun, Y., "Knowledge Withholding in Online Brand Community: A Neutralization Perspective", Thirty Sixth International Conference on Information Systems, Fort Worth 2015, 2015, pp.1~17 (2015)
  80. Teo, H. H., "Predicting intention to adopt interorganizational linkages: An institutional perspective", MIS Quarterly, pp.19~49 (2003)
  81. Triandis, H. C., "Cross-cultural training across the individualism-collectivism divide", International Journal of Intercultural Relations, 12(3), pp.269~289 (1988)
  82. Tsay, C. H. H., "Knowledge withholding intentions in teams: The roles of normative conformity, affective bonding, rational choice and social cognition", Decision Support Systems, 67, pp.53~65 (2014)
  83. Wang, W. T., "Motivations of employees’ knowledge sharing behaviors: A self- determination perspective", Information and Organization, 25(1), pp.1~26 (2015)
  84. Wang, Y. S., "What drives students’ knowledge with holding intention in management education? An empirical study in Taiwan", Academy of Management Learning & Education, 13(4), pp.547~568 (2014)
  85. Wang, S., "Knowledge sharing: A review and directions for future research", Human Resource Management Review, 20, pp.115~131 (2010)
  86. Webster, J., "Beyond knowledge sharing: Withholding knowledge at work", Research in Personnel and Human Resources Management, 27, pp.1~ (2008)
  87. Wheatley, M., "Knowledge Management" (2000), MIT Press
  88. Wink, P., "Beyond ethnic differences: Contextualizing the influence of ethnicity on individualism and collectivism", Journal of Social Issues, 53(2), pp.329~349 (1997)
  89. Yang, J., "Job-relation knowledge sharing: Comparative case studies", Journal of Knowledge Management, 8, pp.118~126 (2004)
  90. Yu, M., "Examining the effect of individualism and collectivism on knowledge sharing intention: an examination of tacit knowledge as moderator", Chinese Management Studies, 8(1), pp.149~166 (2014)

관련 논문AI추천

심리적 주인의식의 상충효과가 지식은폐행동에 미치는 영향김영집, 이민우, 윌리암 훈세커한국지식경영학회 · 지식경영연구2025 · 제26권 제3호지식소유감이 지식생산태도에 미치는 영향강은영, 곽기영한국지식경영학회 · 지식경영연구2017 · 제18권 제1호지식은폐와 지식공유의 영향요인과 관계에 관한 연구곽선화, 신가희한국지식경영학회 · 지식경영연구2017 · 제18권 제2호지식 심리적 소유감이 지식 독점의도에 미치는 영향에 대한 실험연구 - 마키아벨리즘 성격의 조절효과 -강승완, 김나정한국인적자원관리학회 · 인적자원관리연구2019 · 제26권 제5호지식요청 동료의 심리적 특권의식에 대한 지식제공자의 인식이 지식은폐 행동에 미치는 영향: 지식은폐 동기의 매개효과와 상사 모니터링의 조절효과고윤진, 유태용한국산업및조직심리학회 · 한국심리학회지: 산업 및 조직2022 · 제35권 제1호지식자기효능감이 종업원의 지식공유의도에 미치는 영향: 개인성과기대 및 과업성과기대의 매개효과 검증김형진, 심덕섭, 이동윤한국지식경영학회 · 지식경영연구2018 · 제19권 제3호

이 간행물의 다른 논문 (8건)

QFD를 이용한 기업 법무 서비스 품질 측정 및 개선에 관한 연구표인수, 이재광pp. 1-26복합제품시스템 추격을 위한 특허 기반 부상기술 탐색: 가스터빈 사례를 중심으로박주형, 곽기호pp. 27-50창의적 성과를 제고하는 조직 양면성 구현양식에 대한 연구권정언, 우형록pp. 51-73중국 자동차 산업의 기술혁신, 성장전략 및 산업정책의 시사점장현준, 이성민, 백서인pp. 75-101포럼 참가자의 사회적 비교학습이 학습효과에 미치는 영향에 대한 실증분석: 참가자 특성을 중심으로김철원, 최은수pp. 131-163
원문 보기