심리적 계약이행이 조직신뢰 및 조직유효성에 미치는 영향 - 서울시내 특1급 호텔 종사원을 중심으로 -

키워드

참고문헌 (60)

1. 곽선화, "심리적 계약위반이 반생산적 과업행동에 미치는 영향에 관한 연구 : 신뢰를 중심으로", 대한경영학회지, 23(4), pp.2219~2249 (2010), 대한경영학회
2. 박남수, "심리적 계약 위반이 조직시민행동에 미치는 영향에 관한 연구 : 신뢰의 매개 역할을중심으로", 서비스산업연구, 7(2), pp.127~142 (2010)
3. 배병렬, "LISREL 구조방정식 모델-이해와 활용" (2005), 청람
4. 이하나, "심리적 계약위반이 조직시민행동에 미치는 영향: 조직신뢰의 매개효과 및 상사지원인식의 조절효과", 조직과 인사관리연구, 39(1), pp.119~146 (2015), 한국인사관리학회
5. 이학식, "구조방정식 모형 분석과 AMOS 6. 0" (2007), 법문사
6. 장림, "스포츠관련 학과 교수들이 인식하는 심리적 계약위반이 조직신뢰, 조직시민행동 및 이직의도에 미치는 영향", 한국스포츠산업경영학회지, 18(4), pp.55~68 (2013), 한국스포츠산업경영학회
7. 전서권, "고용환경변화에 따른 직무불안정성이 조직유효성에미치는 영향관계 연구 - 서울시내 특1급 호텔 식음료부서를 중심으로 -", 외식경영연구, 15(5), pp.345~367 (2012), 한국외식경영학회
8. 정아람, "외식기업의 사회적 책임 활동이 조직신뢰, 조직몰입, 직무만족 그리고 이직의도에 미치는 영향", 관광학연구, 40(1), pp.13~28 (2016), 한국관광학회[DOI]
9. 채신석, "호텔 아웃소싱근로자의 공정성 지각이 조직유효성에 미치는 영향", 관광학연구, 33(6), pp.319~341 (2009), 한국관광학회
10. 채신석, "호텔 비정규직 종사원의 조직후원인식이 직무가치 및 조직충성도에 미치는 영향 - 서울시내 특1급 호텔 식음료종사원을 중심으로 -", 외식경영연구, 18(6), pp.75~96 (2015), 한국외식경영학회
11. 최재홍, "호텔 레스토랑 종사원이 지각하는 심리적 계약이행이 신뢰와 조직 동일시에 미치는 영향", 외식경영연구, 16(3), pp.89~109 (2013), 한국외식경영학회
12. 한진수, "호텔의 고용형태에 따른 심리적 계약이 조직몰입 및 이직의도에 미치는 영향에 관한 연구", 호텔관광연구, 8(2), pp.1~15 (2006), 한국호텔관광학회
13. Bagozzi, R. P., "On the Evaluation of Structural Equation Models", Journal of the Academy of Marketing Science, 16(1), pp.74~94 (1998)
14. Bateman, T. S., "Job satisfaction and the good soldier: The relationship between affect and employee “citizenship.”", Academy of Management Journal, 26, pp.587~595 (1983)
15. Birtch, T. A., "A social exchange theory framework for understanding the job characteristics–job outcomes relationship: the mediating role of psychological contract fulfillment", The International Journal of Human Resource Management, 27(11), pp.1217~1236 (2015)
16. Birdie, A. K., "Organizational commitment, job involvement and work life balance among dual career women in different professions", Internaational Journal of Education & Management Studies, 5(3), pp.242~245 (2015)
17. Blau, P. M., "Exchange and power in social life" (1964), Wiley
18. Chathoth, P. K., "Employees' perceptions of organizational trust and service climate: A structural model combining Their effects on employee satisfaction", Journal of Hospitality & Tourism Research, 31(3), pp.338~357 (2007)
19. Cook, J., "New work attitude measures of trust, organizational commitment and personal need non-fulfilment", Journal of Occupational Psychology, 53, pp.39~52 (1980)
20. Cassar, V., "The Relationship between Psychological Contract Breach and Organizational Commitment: Exchange Imbalance as a Moderator of the Mediating Role of Violation", Journal of Vocational Behavior, 78, pp.283~289 (2011)
21. Ferres, N., "Coworker trust as a social catalyst for constructive employee attitudes", Journal of Managerial Psychology, 19(6), pp.608~622 (2004)
22. Fornell, C., "Evaluating structural equation models with unobservable variables and measurement error", Journal of Marketing Research, 18(1), pp.39~50 (1981)
23. Gouldner, A. W., "The norm of reciprocity", American Sociological Review, 25, pp.165~167 (1960)
24. Gould-Williams, J., "The importance of HR practices and workplace trust in achieving superior performance: A study of public-sector organizations", The International Journal of Human Resource Management, 14(1), pp.28~54 (2003)
25. Hancer, M., "Psychological empowerment of non-supervisory employees working in full-service restaurants", International Journal of Hospitality management, 22(1), pp.3~16 (2003)
26. Hemdi, M. A., "Investigating the influence of organizational justice on hotel employees‟ organizational behavior intentions and turnover intentions", Journal of Human Resources in Hospitality and Tourism, 7(1), pp.1~23 (2008)
27. Hemdi, M. A., "The Effect of Psychological Contract and Affective Commitment on Turnover Intentions of Hotel Managers", International Journal of Business and Social Science, 2(23), pp.76~88 (2011)
28. Macneil, I. R., "Relational contract: what we do and do not know", Wisconsin Law Review, pp.483~525 (1985)
29. Hui, C., "Psychological contract and organizational citizenship behavior in China: Investigating generalization ability and instrumentality", Journal of Applied Psychology, 89(2), pp.311~321 (2004)
30. Kingshott, R.P.J., "The impact of psychological contracts on trust and commitment in supplier–distributor relationships", European Journal of Marketing, 41(9, pp.10) (2007), 1053~1072
31. Knights, J. A., "Psychological contract violation: Impacts on job satisfaction and organizational commitment among Australian senior public servants", Applied Human Resource Management Research, 10, pp.57~72 (2005)
32. Li, Y. M., "A study on the correlations among psychological contract, organizational citizenship behavior, and performance in the hotel industry", Revista de Cercetare si Interventie Sociala, 47, pp.250~260 (2014)
33. Liu, C. M., "Psychological contract breach, organizational trust and organizational citizen behavior of hotel industry in Taiwan", Pakistan Journal of Statistics, 29(5), pp.635~648 (2013)
34. Luo, J., "A Study of knowledge staffs’ loyalty based on the psychological contract", Journal of Xi’an Shiyou University (Social Science Edition), 1, pp.50~54 (2013)
35. MacNeil, I. R., "Relational contract: What we do and do not know", Wisconsin Law Review, pp.483~525 (1985)
36. Marlow, S., "Minding the gap between employers and employees. The challenge for owner‐managers of smaller manufacturing firms", Employee Relations, 24(5), pp.523~539 (2002)
37. McDonald, D.J., "The Psychological Contract, Organizational Commitment and Job Satisfaction of Temporary Staff", Leadership & Organization Development Journal, 21, pp.84~91 (2000)
38. Meyer, J. P., "A Three-Component Conceptualization of Organizational Commitment", Human Resources Management Review, 1, pp.61~89 (1991)
39. Meyer, J. P., "Commitment to organizations and occupations:Extension and test of a three-component conceptualization", Journal of Applied Psychology, 78, pp.538~551 (1993)
40. Morrison, E. W., "When employees feel betrayed: A model of how psychological contract violation develops", Academy of Management Review, 22, pp.226~256 (1997)
41. Morrison, D. E., "Psychological contracts and change", Human Resource Management, 33, pp.353~372 (1994)
42. Organ, D. W., "Personality and organizational citizenship behavior", Journal of Management, 20, pp.465~478 (1994)
43. Podsakoff, P. M., "Transformational leader behaviors and their effects on followers’ trust in leader, satisfaction, and organizational citizenship behaviors", Leadership Quarterly, 1, pp.107~142 (1990)
44. Restubog, S. L. D., "Investigating the moderating effects of leader–member exchange in the psychological contract breach–employee performance relationship: A test of two competing perspectives", British Journal of Management, 21, pp.422~437 (2010)
45. Robinson, S. L, "Trust and breach of the psychological contract", Administrative Science Quarterly, 41, pp.574~599 (1996)
46. Robinson, S. L., "Violating the psychological contract: Not the exception but the norm", Journal of Organizational Behavior, 15, pp.254~259 (1994)
47. Robinson, S. L., "Changing obligations and the psychological contract: A longitudinal study", Academy of Management Journal, 37, pp.137~152 (1994)
48. Rousseau, D. M., "The contracts of individuals and organizations", Research in Organizational Behavior, 15, pp.1~47 (1993)
49. Rousseau, D. M, "New hire perceptions of their own and their employer's obligations:A study of psychological contracts", Journal of Organizational Behavior, 11, pp.389~400 (1990)
50. Rousseau, D. M., "Psychological contracts in organizations: Understanding written & unwritten agreements" (1995), Sage
51. Rousseau, D. M., "Psychological and implied contracts in organizations", Employee Responsibilities and Rights Journal, 2, pp.121~139 (1989)
52. Rousseau, D.M., "Assessing psychological contracts: Issues, alternatives, and types of measures", Journal of Organizational Behavior, 19, pp.679~695 (1998)
53. Thompson, J. A., "Violations of principle: Ideological currency in the psychological contract", Academy of Management Review, 28(4), pp.571~586 (2003)
54. Tsui, P. L., "The influence of psychological contract and organizational commitment on hospitality employee performance", Social Behavior and Personality, 41(3), pp.443~452 (2013)
55. Walker, J. R., "Supervision in the hospitality industry – Leading Human Resources" (2010), John Wiley & Sons
56. Weiss, H. M., "Deconstructing job satisfaction: Separating evaluations, beliefs and affective experiences", Human Resource Management Review, 12, pp.173~194 (2002)
57. Wilkens, U., "‘Love it, change it, or leave it’ – Understanding highly-skilled flexible workers’ job satisfaction from a psychological contract perspective", The International Review of Management Studies, 22, pp.65~83 (2011)
58. Yamaguchi, I., "A Japan-US Cross-Cultural study of relationships among team autonomy, organizational social capital, job satisfaction, and organizational commitment", International Journal of Intercultural Relations, 37, pp.58~71 (2013)
59. Yukl, G., "Leadership in organizations" (2002), Prentice-Hall
60. Zhou, "Psychological contract, organizational commitment and work satisfaction: Survey of researchers in Chinese State-Owned Engineering Research Institutions", Open Journal of Social Sciences, 2, pp.217~225 (2014)

관련 논문AI추천