리더십 유형에 따른 항공사 조직 구성원의 상사신뢰와 혁신행동의 관계 연구
A Study on the Relationship of Airline Employee's Supervisor Trust and Innovative Behavior Related the Type of Leadership
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The objective of this study is to examine the relationship of Airline employee's supervisor trust and innovative behavior related the two type of leadership – transformational leadership and servant leadership. This study used a self-administered questionnaire to airline ground staffs from two national carriers and a total of 255 questionnaires were used for analysis. The results show that both leaderships have effect on employee's supervisor trust. However servant leadership has stronger effect toward supervisors than transformational leadership. It means the changing times are encouraging the leader to take care of their staffs sincerely rather than reign over their team. Furthermore it was found that employee's supervisor trust and innovative behavior were related positively. Therefore airline team managers or supervisors need both transformational and servant leadership in order to secure trust from their subordinate or colleague. The trust will derive employee's innovative behavior and consequently it will enhance their business performance.
Abstract
The objective of this study is to examine the relationship of Airline employee's supervisor trust and innovative behavior related the two type of leadership – transformational leadership and servant leadership. This study used a self-administered questionnaire to airline ground staffs from two national carriers and a total of 255 questionnaires were used for analysis. The results show that both leaderships have effect on employee's supervisor trust. However servant leadership has stronger effect toward supervisors than transformational leadership. It means the changing times are encouraging the leader to take care of their staffs sincerely rather than reign over their team. Furthermore it was found that employee's supervisor trust and innovative behavior were related positively. Therefore airline team managers or supervisors need both transformational and servant leadership in order to secure trust from their subordinate or colleague. The trust will derive employee's innovative behavior and consequently it will enhance their business performance.
참고문헌 (35)
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