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The impact of organizational culture on subjective well-being in the hotel industry : Comparative study of South Korea and US

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주제분류관광학

초록

본 연구의 목적은 첫째, 호텔 직원이 지각하는 조직 문화가 주관적 웰빙에 미치는 영향을 파악하고, 둘째, 국가의 문화가 조직 문화와 주관적 웰빙 간의 관계에서 조절 변수의 역할을 하는지를 검증하는 것이다. 설문 조사는 한국과 미국의 호텔 직원을 대상으로 실시하였고, 가설 검증을 위하여 경로 분석을 실시하였다. 분석 결과는 첫째, 조직 문화는 직원이 지각하 는 주관적 웰빙에 유의미한 긍정적인 영향을 미치는 것으로 나타났고, 둘째, 국가의 문화는 조직 문화와 주관적 웰빙 간의 관계에 유의미한 조절 변수 역할을 하는 것으로 검증되었다. 본 연구의 결과는 글로벌 체인 호텔 운영자들에게 현 조직의 문화를 파악하여 바람직한 조직 문화를 구축하는데 구체적인 방향을 제시해 줄 수 있으며, 직원의 생산성 증진, 즉 조직의 성과로 귀결되는 직원들이 지각하는 주관적 웰빙을 향상시키기 위한 실무적 방안들 을 제안할 수 있다.

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