Developing Multi-construct Model of User Satisfaction in E-Commerce Environment by the Empirical Evidence

키워드

참고문헌 (30)

1. Ajzen, I., "Understanding Attitudes and Predicting Social behavior" (1980), Prentice-Hall
2. Allport, G.W., "Attitudes, A handbook of Social Psychology" (1935), Clark University Press
3. Asher, Herbert B., "Causal Modeling" (1983), Sage Publication
4. Bagozzi. R.P., "Causal Modeling in Marketing" (1980), Wiley & Sons
5. Bailey, J.E., "Development of a tool for measuring and analyzing computer user satisfaction", Management Science, 29(5), pp.530~545 (1983)
6. Blalock, H. M., "Causal Models in the Social Sciences" (1971), Aldine Atherton
7. Bollen, K.A., "Structural Equations with Latent Variables" (1989), Wiley & Sons
8. Burton, F. Greg, "An application of expectancy theory for accessing user motivation to utilize an expert system", Journal of Management Information Systems, 9(3), pp.183~198 (1992)
9. Davis, F.D., "Perceived usefulness, perceived ease of use, and user acceptance of information technology", MIS Quarterly, 13(3), pp.319~339 (1989)
10. Davis, F.D., "User acceptance of computer technology: a comparison of tow theoretical models", Manage- ment Science, 35(8), pp.982~1003 (1989)
11. Delone, W., "Information systems success: The quest for the dependant variables", Information Systems Research, 3(1), pp.60~95 (1992)
12. Doll, William J., "A confirmatory factor analysis of the end user computing satisfaction instrument", MIS Quarterly, 18(4), pp.453~461 (1994)
13. Fazio,R.H, "How Do Attributes Guide Behavior?,Guilford,NY:R.M.Sorrentino and E.T.Higgins(Eds)", ~ (1986)
14. Gray, Paul, "E-commerce overviews and close-ups", Information Systems Management, 16(1), pp.84~87 (1999)
15. Hair, Joseph F. J.R., "Multivariate Data Analysis" (1995), Prentice Hall
16. Ives, B., "The measurement of user information satisfaction", Communications of the ACM, 26(10), pp.785~793 (1983)
17. Ives, B., "The measurement of user information satisfaction", Communications of the ACM, 26(10), pp.785~793 (1983)
18. Lederer, Albert L., "Using WISs to enhance competitiveness", Communications of the ACM, 41(7), pp.94~95 (1998)
19. Lee, Ho-Gen, "Market process reengineering through electronic market systems: opportunities and challenges", Journal of Management Information Systems, 13(3), pp.113~136 (1997)
20. Long, J. Scott, "Confirmatory Factor Analysis: A Preface to LISREL" (1983), Sago Publications
21. Lucas, H. C., "Performance and the use of an information system", Management Science, 21(8), pp.908~919 (1975)
22. Melon, Nancy Paul, "A theoretical assessment of the user satisfac- tion construct in information systems research", Management Science, 36(1), pp.76~91 (1987)
23. Nickel, G.S., "The computer attitude scale", Computers in Human Behavior, 2, pp.301~306
24. Robey, D., "User attitudes and management information system use", Academy of Management Journal, 22, pp.527~538 (1979)
25. Schewe, C.D., "The management information system user: an exploratory behavioral analysis", Academy of Management Journal, 19, pp.577~590 (1976)
26. Straub, D.W., "Validating instruments in MIS Research", MIS Quarterly, 13(2), pp.147~169 (1989)
27. Swan, J.E., "Disconfirmation of Expectations and Satisfaction with a Retail Service", Journal of Retailing, 57(3), pp.49~67 (1981)
28. Vroom, Victor, "Work and Motivation" (1964), Wiley
29. Wang, Huaiquing, "A conceptual model for virtual market", Information and Management, 32(3), pp.147~161 (1997)
30. Woodroof, J.B., "A conceptual development of process and outcome user satisfaction", Information Resources Manage- ment Journal, 11(2), pp.37~43 (1998)

관련 논문AI추천