본문 바로가기
KERD
논문KCI 등재

노인요양시설 간호사와 병원간호사의 감정노동과 직무만족 비교

Comparison between Nursing Home Nurses and Hospital Nurses for Emotional Labor and Job Satisfaction

1

조회

0

다운로드

18

인용

0

참고문헌

키워드

주제분류간호학

초록

and hospitals. Methods: Data were collected from surveys with questionnaires from a sample of 80 nursing home nurses and 82 hospital nurses, and included measures of emotional labor and job satisfaction in the study instrument. The data were analyzed using descriptive statistics, t-test, one-way ANOVA, and stepwise multiple regressions with the SPSS/WIN 19.0. Results: In nursing home nurses emotional labor was positively related to length of experience as an RN. The significant predictors of emotional labor were religion (β=.40, p<.001) and length of experience as an RN (β=.35, p=.001) explaining 23% of the variance in emotional labor. In hospital nurses emotional labor was negatively related to job satisfaction. The significant predictors of emotional labor were job satisfaction (β=-.49, p<.001), and religion (β=.29, p=.002) explaining 35% of the variance in emotional labor. Conclusion: The study results show emotional labor of nurses is influenced by the job satisfaction and religion of nurses indicating a need to increase job satisfaction and explore religious life in order to decrease emotional labor in nurses.

Abstract

and hospitals. Methods: Data were collected from surveys with questionnaires from a sample of 80 nursing home nurses and 82 hospital nurses, and included measures of emotional labor and job satisfaction in the study instrument. The data were analyzed using descriptive statistics, t-test, one-way ANOVA, and stepwise multiple regressions with the SPSS/WIN 19.0. Results: In nursing home nurses emotional labor was positively related to length of experience as an RN. The significant predictors of emotional labor were religion (β=.40, p<.001) and length of experience as an RN (β=.35, p=.001) explaining 23% of the variance in emotional labor. In hospital nurses emotional labor was negatively related to job satisfaction. The significant predictors of emotional labor were job satisfaction (β=-.49, p<.001), and religion (β=.29, p=.002) explaining 35% of the variance in emotional labor. Conclusion: The study results show emotional labor of nurses is influenced by the job satisfaction and religion of nurses indicating a need to increase job satisfaction and explore religious life in order to decrease emotional labor in nurses.

참고문헌 (32)

  1. Alison, M. T., "Patient safety and quality: An evidence-based handbook for nurses" (2008), AHRQ
  2. 방은주, "노인요양시설 입소자의 요양등급별 건강 요구: RAI-MDS-FC를 적용하여", 지역사회간호학회지, 21(2), pp.263~272 (2010), 지역사회간호학회
  3. Brotheridge, C. M., "Emotional labor and burnout: Comparing to perspectives of "People Work"", Journal of Vocational Behavior, 60, pp.17~39 (2002)
  4. Brotheridge, C. M., "On the dimensionality of emotional labor: Development and validation of the emotional labor scale", Paper presented at the First Conference on Emotions and Organizational Life (1998)
  5. 차선경, "간호사의 감정노동과 영향요인에 관한 연구", 임상간호연구, 15(2), pp.23~35 (2009), 병원간호사회
  6. 정승은, "노인요양시설 간호사의 실무 경험", 간호행정학회지, 15(1), pp.116~127 (2009), 간호행정학회
  7. Franz, F., "Statistical power analyses using G*Power 3.1: Tests for correlation and regression analyses", Behavior Research Methods, 41(4), pp.1149~1160 (2009)
  8. Garm, A., "Promoting excellence in gerontological nursing", Journal of Nursing British Colombia, 38(1), pp.12~16 (2006)
  9. Grandey, A. A., "Emotion regulation in the workplace: A new way to conceptualize emotional labor", Journal of Occupational Health Psychology, 5(1), pp.95~110 (2000)
  10. Hyun, S. I., "Emotional labor, emotional competence and customer orientation in hospital nurses", 석사, pp.2008
  11. Jang, G. Y., "A study on the influence of the employees' conflict level upon their job satisfaction and commitment at sanatoriums for the aged", 석사, pp.2006
  12. Jeon, J. H., "The influence of emotional labor on burnout and job satisfaction", 석사, pp.2010
  13. 정명숙, "감정노동과 상사의 감성지능이 간호사의 직무만족과 조직몰입에 미치는 영향", 병원경영학회지, 11(4), pp.1~18 (2006), 한국병원경영학회
  14. Kash, K., "Stress and burnout in oncology", Oncology, 14(11), pp.1621~1637 (2000)
  15. 김창희, "간호사의 이직의도 구조모형", 간호행정학회지, 15(4), pp.550~562 (2009), 간호행정학회
  16. 김인순, "간호사의 감정노동과 소진, 이직의도와의 관계에서 자기효능감과 사회적 지지의 역할", 간호행정학회지, 15(4), pp.515~526 (2009), 간호행정학회
  17. The analysis on status and labor process for hospital nurses, "Kim, J. J.", Korean Labour and Society Institute, 84~94, pp.Korean Labour and Society Institute, 155 (2010)
  18. 에 의한 간호문제와 간호사의 판정 비교, "노인간호학회지", 2011, 58~68, pp.노인간호학회
  19. Kruml, S. M., "Exploring the dimensions of emotional labor", Management Communication Quarterly, 14(1), pp.8~49 (2000)
  20. Lee, B. K., "Development of a model for emotional labor workers' health", 박사, pp.2006
  21. Lee, S. N., "Relation of among emotional labor, burn out and job involvement of nurses", 석사, pp.2010
  22. 이윤현, "병원직원의 직무만족요인 분석", 보건과 사회과학, 20(20), pp.127~156 (2007), 한국보건사회학회
  23. Mann, S., "Emotional labour and stress within mental health nursing", Journal of Psychiatric and Mental Health Nursing, 12, pp.154~162 (2005)
  24. "The status of welfare facilities for elders in 2011" (2011)[URL]
  25. Morris, J. A., "The dimension, antecedents, and consequences of emotional labor", Academy of Management Review, 21, pp.986~1010 (1996)
  26. 박영옥, "노인요양시설 간호사의 이직의도에 영향을 미치는 요인", 노인간호학회지, 11(1), pp.81~89 (2009), 노인간호학회
  27. 서영숙, "노인요양시설 간호사의 감정노동, 직무몰입 및 직무만족과의 관련성", 노인간호학회지, 13(3), pp.196~203 (2011), 노인간호학회
  28. Shin, S. S., "A study on the effect of emotional labor on the burn-out of senior welfare center workers", 석사, pp.2009
  29. Smith, P. C., "The measurement of satisfaction in work and retirement" (1969), Rand Mcnally
  30. Yang, F. H., "Emotional labour, job satisfaction and organizational commitment amongst clinical nurses: A questionnaire survey", International Journal of Nursing Studies, 45(6), pp.879~887 (2008)
  31. Yoder, E. A., "Compassion fatigue in nurses", Applied Nursing Research, 23, pp.191~197 (2010)
  32. 염영희, "간호사의 직무만족 결정 요인 -노동보상을 중심으로-", Journal of Korean Academy of Nursing, 39(3), pp.329~337 (2009), 한국간호과학회

관련 논문AI추천

이 간행물의 다른 논문 (7건)