Analysis of Some Online Questions with High Frequency about Dental Treatment in Korea
1
조회
0
다운로드
0
인용
0
참고문헌
키워드
초록
Background: The Internet has advantages in terms of accessibility and amount of information, and the search for health information over the Internet is increasing exponentially. The purpose of this study is to analyze the information generated about some dental treatment on the internet by year. Methods: Naver Knowledge (JisikIn in Korean) which is an interactive search service was selected as the first search site in Korea. Scaling, wisdom tooth extraction, and endodontic treatment that can be paid by Korean health insurance were selected. Finally, 4,729 questions about scaling, 23,963 wisdom teeth extraction questions and 17,733 endodontic treatment questions were extracted. The question contents, the information about the questioner and the answerer, and an error of answers were investigated. Frequency analysis was used and chi-square test was used if necessary. Results: The most frequently asked questions were discomfort and dissatisfaction after the treatment. The need for treatment was the second in questions of the wisdom tooth extraction and endodontic treatment, but the health insurance benefit was the second in dental scaling. Most of the questioners didn’t disclose personal information. The public answered the most in 2013∼2014, but the highest percentage of the respondents was experts in 2017. Responses were mostly personal experience, but showed a tendency to decrease with years, and professional knowledge showed an increasing tendency. The error of the answer has also gradually decreased. Conclusion: Questions about dental care over the Internet are increasing exponentially, experts are responding increasingly, and errors in answers are decreasing. Nevertheless, it is necessary to pay attention to the related expert group to prevent misinformation.
Abstract
Background: The Internet has advantages in terms of accessibility and amount of information, and the search for health information over the Internet is increasing exponentially. The purpose of this study is to analyze the information generated about some dental treatment on the internet by year. Methods: Naver Knowledge (JisikIn in Korean) which is an interactive search service was selected as the first search site in Korea. Scaling, wisdom tooth extraction, and endodontic treatment that can be paid by Korean health insurance were selected. Finally, 4,729 questions about scaling, 23,963 wisdom teeth extraction questions and 17,733 endodontic treatment questions were extracted. The question contents, the information about the questioner and the answerer, and an error of answers were investigated. Frequency analysis was used and chi-square test was used if necessary. Results: The most frequently asked questions were discomfort and dissatisfaction after the treatment. The need for treatment was the second in questions of the wisdom tooth extraction and endodontic treatment, but the health insurance benefit was the second in dental scaling. Most of the questioners didn’t disclose personal information. The public answered the most in 2013∼2014, but the highest percentage of the respondents was experts in 2017. Responses were mostly personal experience, but showed a tendency to decrease with years, and professional knowledge showed an increasing tendency. The error of the answer has also gradually decreased. Conclusion: Questions about dental care over the Internet are increasing exponentially, experts are responding increasingly, and errors in answers are decreasing. Nevertheless, it is necessary to pay attention to the related expert group to prevent misinformation.
참고문헌 (20)
- 정성희, "온라인 환자커뮤니티 이용자의 인터넷 건강정보에 대한 선호도 조사", Healthcare Informatics Research, 13(3), pp.207~220 (2007), 대한의료정보학회
- 김수정, "소셜 미디어 환경에서 대학생들의 건강정보 요구와 추구행태에 관한 탐험적 연구", 한국비블리아학회지, 23(4), pp.239~260 (2012), 한국비블리아학회
- Elizabeth Sillence, "How do patients evaluate and make use of online health information?", Social Science & Medicine, 64(9), pp.1853~1862 (2007), Elsevier BV[DOI]
- Choi JM, "Medical", Health social network service trends, 2012, pp.10, 99~106
- 김태윤, "온라인 커뮤니티에서의 건강 관련 콘텐츠 분류 모형 개발", 정보시스템연구, 26(4), pp.285~301 (2017), 한국정보시스템학회[DOI]
- 김민자, "구강관리에 대한 인터넷 상담 실태조사", 보건의료산업학회지, 7(3), pp.251~260 (2013), 보건의료산업학회
- 오상환, "Analysis of online questions about dental hygienist: Case report in Naver Intelligent Network", Oral Biology Research, 42(1), pp.62~66 (2018), 치의학연구원[DOI]
- Hwang SJ, "Searching information on online questions by Korean dental hygienists: case report", J Korean Acad Dent Admin, 6, pp.43~47 (2018)[DOI]
- Ahn KS, "A study on dental treatment for urban dental service users and their satisfaction level", KyungBok Nonchong, 6, pp.485~502 (2002)
- 허윤민, "건강보험 치석제거 수진에 영향을 미치는 요인", 치위생과학회지, 15(3), pp.287~294 (2015), 한국치위생과학회
- 황윤정, "건강보험의 치석제거 급여 범위 확대에 대한 인식 및 만족도에 관한 연구", 치위생과학회지, 15(5), pp.620~627 (2015), 한국치위생과학회
- 이경희, "사랑니 발치에 대한 인식에 관한 연구", 한국치위생학회지, 17(2), pp.235~245 (2017), 한국치위생학회[DOI]
- 김윤경, "네이버 지식인을 통해 본 한의학 인터넷 건강 상담의 현황", 대한예방한의학회지, 17(1), pp.51~63 (2013), 대한예방한의학회
- Hager Khechine, "Use of health-related information from the Internet by English-speaking patients", Health Informatics Journal, 14(1), pp.17~28 (2008), SAGE Publications[DOI]
- 김정은, "인터넷 건강정보가 의사-환자 관계에 미치는 영향에 대한 의사들의 인지도 조사", 사이버커뮤니케이션학보, 21(1), pp.279~301 (2007), 사이버커뮤니케이션학회
- 이병관, "개인의 e-헬스 리터러시(e-Health Literacy)가 의사－환자 커뮤니케이션에 미치는 영향", 사이버커뮤니케이션학보, 27(3), pp.89~125 (2010), 사이버커뮤니케이션학회
- 김수미, "인터넷 건강정보 이용이 행동계기, 자아효능감, 주관적 규범과 행위의도에 미치는 영향", 한국사회체육학회지, (34), pp.1605~1614 (2008), 한국사회체육학회[DOI]
- Elizabeth Murray, "The Impact of Health Information on the Internet on Health Care and the Physician-Patient Relationship: National U.S. Survey among 1.050 U.S. Physicians", Journal of Medical Internet Research, 5(3), pp.e17~ (2003), JMIR Publications Inc.[DOI]
- 서미경, "법을 통한 인터넷 건강정보 관리 방안", 보건교육건강증진학회지, 20(1), pp.61~76 (2003), 한국보건교육건강증진학회
- 김구수, "건강행위단계와 인터넷 건강정보 이용", 보건정보통계학회지, 35(2), pp.177~193 (2010), 한국보건정보통계학회