변혁적 리더십이 일 몰입과 혁신과업행동에 미치는 영향: 조직지원인식의 조절된 매개효과를 중심으로
The Effect of Transformational Leadership on Work Engagement and Innovative Work Behavior: Focused on the Moderated Mediation Effect of Perceived Organizational Support
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초록
예측 불가능한 팬데믹 상황과 제4차 산업혁명에 의한 환경 속에서 지속적인 경영(Going concern)을 위해서는 변화에 대응할 수 있는 개인과 조직의 혁신이 우선적인 과제가 되고 있다. 블룸버그에서 발표한 Global 혁신 지수 2021에서 대한민국이 1위를 차지한 것은 변화에 대응하는 혁신이 잘 수행하였다는 것을 의미한다. 본 연구에서는 중소제조업, 서비스업, 금융업, 정보통신업, 공공기관의 종업원들을 대상으로 변혁적 리더십이 일 몰입과 혁신과업행동에 미치는 영향과 일 몰입이 혁신과업행동 간의 관계와 조직지원인식이 조절된 매개효과를 나타내는지 실증적 검증에 목적을 두고 있다. 본 연구의 가설을 검증한 결과는 다음과 같다. 먼저 (가설 1)과 (가설 2), (가설 3)은 통계적으로 유의하게 나타났다. (가설 4)의 일 몰입의 매개효과를 검증한 결과 부분매개효과가 있는 것으로 나타났다. 이러한 검증 결과는 구성원들의 혁신과업행동을 향상하기 위해서는 변혁적 리더십과 일 몰입을 강화시켜야 한다는 것을 실증적 뒷받침한다. (가설 5)인 조직지원인식의 조절된 매개효과를 검증한 결과 조직지원인식의 수준에 따라서 변혁적 리더십이 일 몰입을 매개하여 혁신과업행동에 미치는 영향이 달라지는 것으로 나타났다. 본 연구 가설 검증 결과를 통해 본 본 연구의 의의는 급변하는 경영 환경에서 혁신을 기반으로 하여 개인과 조직의 성과를 개선하기 위해서 변혁적 리더십의 필요성과 중요성을 재인식시켜 주었고, 변혁적 리더십이 구성원들의 혁신과업행동을 일으킬 수 있도록 구성원들의 일 몰입을 강화하면 조직에 도움이 되기도 한다. 또한 변혁적 리더십이 일몰입을 통하여 혁신과업행동을 강화하고 조직목적달성에 기여 할 수 있도록 조직지원에 대한 구성원의 인식을 향상시켜야 한다는 점을 주지시켜주고 있다.
Abstract
In the unpredictable pandemic situation and the environment caused by the Fourth Industrial Revolution, innovation of individuals and organizations that can respond to changes is becoming a priority for going concern. The fact that South Korea topped the Global Innovation Index 2021 released by Bloomberg means that innovation has performed well within the Korean organization responding to changes. This study aims to verify the effect of transformational leadership on work engagement, innovative work behavior and the effect of moderated mediation of perceived organizational support in industries of service, economy, information and public sectors. In order to achieve purpose of this study, we established 5 hypothesis as follows. First of all, [Hypothesis 1] “transformational leadership will have a positive (+) effect on innovative work behavior.”, [Hypothesis 2] “transformational leadership will have a positive (+) effect on work engagement.” and [Hypothesis 3] “work engagement will have a positive (+) effect on innovative work behavior.” was supported. [Hypothesis 4] “work engagement will have a partial mediating effect between transformational leadership and innovative work behavior.” also was supported. This results are verifying that transformational leadership and work engagement have to be strengthened in order to improve innovative work behavior of organization members. Finally, it was found that there was the moderated mediation effect of perceived organizational support among transformational leadership, work engagement, and innovative work behavior [Hypothesis 5]. It means that the mediating effect of work engagement could be varied depending on the level of perceived organizational support. This is that in order to improve the performance of individuals and organizations in a rapidly changing environment, the necessity and importance of transformational leadership have been recognized, and work engagement should be strengthened so that transformational leadership could create innovative work behavior. In addition, it is noted that the perceived organizational support should enhance among transformational leadership, work engagement and innovative work behavior so that it can contribute to the achievement of organizational objectives.
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