소셜 큐레이션 서비스의 기반 한 기록정보서비스 활성화 방안 연구

Abstract

The meaning and value of records information management and service is achieved when executed with practical use as its basis. Therefore, numoerous archives are showing much effort to escape the simple service of searching and reading records information to maximize the usage of the information, and supply user-based records information services that satisfies the various information neeeds of various users that use the archives. It is to identify and provide the records information service that users want and need through communication with the users. Especially in the present information overload century, providing selected information wanted by the user through such communication is needed. However, archives of Korea have insufficient communication with its users. In particular, the communication of users through social media which is a crucial method of records information services in the digital era is greatly insufficient. This research was devised to propose a curation service through social media. Curation services started in museums and art galleries as a exhibition service. After 2010, when the information overload century actively started to take place, it advanced to become a selection service that satisfies the selected requirements of users in fields such as e-commerce and contents services. Such srvices is a user-based information service which is achieved through the communication with users. When combined with social media, such curation service introduces the social curation service. The reason why social media is receiving much attention as a method of records information services is because of its active communication feature with users. Social media such as Facebook and Twitter have features such as "like, reply, and share' when information is posted that allows instant communication with users as well as instant feedbook of the users' preference of the posted information, that are its merits. By communicating with such social media as a method and thus providing selected records information that the user wants is what the social curation service is. Also, the social curation service is to aid the users to easily access the information wanted, and to use methods of narration and storytelling to help the users understand professional records information. This research focuses on such social curation services, and studies the current state of records information services of the United State's National Archives & Records Administration as well as the National Archives and Presidential Archives of Korea. With such studies as a basis, this research intends to propose a measure that promotes user-based records information services through introducing the archivist's new center role in the communication between the archives and its user, analyzation of communication with users to identify the information wanted, analyzation of big data, and posing ways to applicate the social curation service.