소외계층을 위한 기록관의 아웃리치 서비스 : 대통령기록관을 중심으로

Abstract

As record management paradigm focusing on repositioning has been changed to record management paradigm focusing on application, recording information service also has been extended. Now, archivists not only collect, reposit and mange documentaries but futher play a role to provide various service programs to users by applying documentaries. Especially, one of the representative permanent archives in Korea, Presidential Archives is an organization where reposit and manage presidential records which have the best value. Though its role of repositioning to save historical records of president intactly is important too, but Presidential Archives also should play a role of historical perspectives of citizens by applying presidential records and further to a role as a center of history, research, culture and education which are cores of our society. Application of information that records have is an equal opportunity and right that anyone should have. Since an information gap brings social inequalities, efforts to actively provide data to information minority group and to develop services regarding informaion service and expansion of accessibility should be made. Like this, social significance and equality on information application of Presidential Archives shows that it should become a multi-funcional organization for nulti-level approach on all citizens. Such mulit-level approach of Presidential Archives can be realized by an outreach service which focuses on information minority groups. Outreach service is a service with active conception which has been developed around neglected users who cannot apply the organization's services easily. Therefore it is regarded as a proper service for information minority groups. Outreach service has effects of improving awareness, resolving information gap, etc and especially is considered to boost the effets for archives which are vulnerable in awareness aspect. Therefore, this study was conduted on the premise that Presidential Archives should activate outreach service for information minority group and suggests following three measures of activation. First, interface and cooperation activitites with social welfare organizations need to be enhanced. The groups who have hard time to access archives or are neglected to engoy information due to social, economical, cultural and local constraints mostly share a category with people who utilize social welfare organizations. Based on this, development of a program which can better understand record minority groups would be possible through support travel archivists in connection with social welfare organizations, cooperation at the level of planning program, etc. Secondly, the role of archivists should be expanded. Today as facing the chanage of paradigm which emphasizes the importance of applying documentaries, the role of archivist has become more important and more expanded. Especially since outreach service is a service subjecting record minority groups, understanding of braille data, assistive technology device, etc should come first. In order to do so, professional education as in terms of retraining on archivists in charge should be implemented. Moreover, by supporting interface activities with other organizations and social workdes, they need to understand various demands of users and provide services. Estanblishing a responsible department for this can make provide of service perform more systematically and mor edffectively. Third, improvement on law, system and policy adds effectiveness to the overall performance. Therefore, improvement on law and system regarding outreach service is needed. First, legal grounds which specify record minority groups should be foune. Also the cooperation with cultural organizations that record minority group users can more easily access to is neccessary as well as the legal grounds following this. Grounds on expansion of the facilities and provide of alternative recording and assistive technology device must be clearly suggested so the record minority groups will not have inconvenience when using archives. It can be quite difficult to improve the law and system in reality but the suggestion on this will have its own significance. Based on the three measures of activating outreach service above, we looked over the service for record minority groups. This tells us that Presidential Archives has been enacted only for majority users. Thus, it has been providing its services without profound understanding of minority users who could not use recording services easily due to social, economial and cultural alienation, etc. Although there are some programs considering some record minority groups, it is shown that they did not deal with more various user groups. Therefore, it is expected for Presidential Archives to develop and provide mor user-centered services through outreach service from now on.