중간관리자의 이슈 챔피어닝: 인적자원관리 이슈를 중심으로
Middle Manager's Championing Human Resource Management Issues
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본 연구는 중간관리자들의 이슈 챔피어닝 활동 즉, 이슈 틀구성, 이슈 제시, 이슈 판매가 이슈 챔피어닝의 성공에 어떠한 영향을 미치는지를 분석하는 데 그 목적이 있다. 이를 위해 기업의 인사총무담당 관리자들을 대상으로 인적자원관리 이슈의 챔피어닝에 대한 자료를 수집하여 분석하였다. 분석결과 실행가능성의 이슈 틀구성과 부서 내 협력과 다른 팀과의 협력을 통한 이슈 판매가 태스크 포스 구성에 영향을 미치는 것으로 나타났다. 공적채널, 부서 내 협력 그리고 다른 팀과의 협력의 이슈 판매는 유관부서의 협조에 영향을 미치는 것으로 나타났으며, 기회의 틀구성과 공적 채널의 이슈 판매는 이슈 채택에 영향을 미치는 것으로 나타났다. 결과적으로 이슈 챔피어닝의 성공을 위해서는 공적 채널을 사용하고 이슈 판매에서 관여의 폭을 넓히는 것이 중요하다는 점이 확인되었다.
Abstract
Middle Manager's Championing Human Resource Management Issues Kwon, In-Su․Lee, Deog-Ro This study examines how middle managers convince organizational members to turn human resources management issues into strategic agenda. It focuses on the two activities of packaging and selling action on HRM issues in an organization. A framework was built to explain the championing HRM issues. The hypotheses were tested using survey data from a sample of 175 human resource managers. The results showed that the urgency framing and selling with cooperation from coworkers and other departments are positively related with task force formation. Using public channel and selling with cooperation from coworkers and other departments were positively with support of influential departments. The opportunity framing and using public channels are successful in choosing issues. This study shows that using public channel and inducing other people's cooperation are critical factors involved in successfully championing human resource management issues. KeyWords:middle manager, issue championing, issue framing, issue presentation, issue selling
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