보육교사의 육아종합지원센터 서비스 참여와 발전 방안에 대한 인식 -과천시를 중심으로

Abstract

This study intends to examine teachers' service satisfaction in child care support centers and identify their awareness on development measures, thereby, providing the preliminary data for childcare support centers to offer more effective services. For this study, a survey was carried out targeting 130 teachers working for childcare centers located in Gwacheon city. The issues of the survey consisted of teachers' frequency of use of the center and their satisfaction, participation in the services, and the teachers' awareness of development measures. The results of the study are as follows: First, it was identified that the most used items by the teachers among the services provided by the childcare support center include evaluation accreditation information, and participation in evaluation accreditation education programs or the related events. In terms of services satisfaction, the most satisfied items by the teachers include information on evaluation accreditation index and safety education, and support for substitute teachers. Second, the survey on the awareness of the teachers on childcare support centers showed that all respondents were aware of the centers and mostly came to know through the nursery schools they were working for. The teahers recognized that the most effective measures for the improvement of the childcare support centers were to promote their services through nursery schools and use of websites or encouragement of a personal visit. This study seems significant in that it provides preliminary data for effective operation of the childcare support system by reflecting the opinions of childcare teachers who are the actual users of the childcare support centers.