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The Volunteer Management Experience of Employees in Charge of Volunteer Work at Volunteer Demand Organizations

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The purpose of this study is to explore the meaning of the volunteer management experience of employees in charge of volunteer work at volunteer demand organizations. For gathering data, a focus group interview was conducted for about two hours at October 31, 2019 with 5 employees in charge of volunteering at volunteer demand organizations in Pyeongchang-gun. The collected data were analyzed by the thematic analysis used by Braun and Clarke. As a result of this study, two themes and 11 sub-themes were derived. The two themes are “Attempting various ways to recruit necessary volunteers” and “Inconvenience of sensitively managing volunteers with doubts about volunteering.” Based on these results, it was suggested to improve and enact ordinances, clarify the main body of volunteer management and strengthen its authority, establish a professional volunteer database, and prepare and implement systematic and consistent volunteer education, etc.

Abstract

The purpose of this study is to explore the meaning of the volunteer management experience of employees in charge of volunteer work at volunteer demand organizations. For gathering data, a focus group interview was conducted for about two hours at October 31, 2019 with 5 employees in charge of volunteering at volunteer demand organizations in Pyeongchang-gun. The collected data were analyzed by the thematic analysis used by Braun and Clarke. As a result of this study, two themes and 11 sub-themes were derived. The two themes are “Attempting various ways to recruit necessary volunteers” and “Inconvenience of sensitively managing volunteers with doubts about volunteering.” Based on these results, it was suggested to improve and enact ordinances, clarify the main body of volunteer management and strengthen its authority, establish a professional volunteer database, and prepare and implement systematic and consistent volunteer education, etc.

참고문헌 (12)

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  2. Braun, V., "Using Thematic Analysis in Psychology", Qualitative Research in Psychology, 3(2), pp.77~101 (2006)
  3. Hyun, Oye Seung, "Volunteerism" (2011), Hakjisa
  4. Lim, Choon Sik, "What is Volunteering?" (2010), Daejeon Council on Social Welfare
  5. Lincoln, Y. S., "Naturalistic Inquiry" (1985), Sage Publication
  6. 권영숙, "지역사회 자원봉사활동 특성 유형과 사회적 자본 형성의 관계 분석", 지방행정연구, 25(1), pp.137~156 (2011), (재) 한국지방행정연구원[DOI]
  7. Kim, Bumsoo, "Volunteer Management" (2021), Hakjisa
  8. Kim, Je-beom, "Factors Affecting Whether Volunteers Continue Their Volunteer Activities", Ph. D, pp.2011
  9. 남궁금순, "지방정부 자원봉사서비스에 대한 서비스 질 비교분석 - 자원봉사 대상자와 봉사자의 인식차이를 중심으로 -", 한국공공관리학보, 29(4), pp.1~25 (2015), 한국공공관리학회[DOI]
  10. 남궁금순, "자원봉사대상자의 서비스 만족도와 지속성에 미치는 영향요인 분석: 서울시 자원봉사센터를 중심으로", 지방정부연구, 19(4), pp.249~272 (2016), 한국지방정부학회
  11. Seung, Keum Hee, "A Study on Causes Affecting the Satisfaction Level on Volunteer Wworks: Focused on the Volunteer Workers Who Quit in the Middle and Who Worked Continually", pp.2008
  12. A Study on Private Donation of Korea, "Son, Wonik", Korea Institute of Public Finance, ~ (2008)

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