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진정성 리더십, 심리적 자본, 창의성 간의 인과관계연구: 창의성에 대한 상사지원의 조절된 매개효과

The Causal Relations Among the Authentic Leadership, Psychological Capital, Creativity: The Moderated Mediation Role of Supervisor Support

최해수
인문사회과학연구소 (Institute for Humanities and Social Sciences, Pukyong National University)|2023.02|인문사회과학연구 (The Journal of Humanities and Social Sciences)|제31권 제1호|pp. 423-446|DOI 10.22924/jhss.31.1.202302.019

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참고문헌

키워드

Creativity창의성진정성 리더십Authentic Leadership심리적 자본Psychological Capital상사지원Supervisor Support.
주제분류사회과학일반

초록

· 연구 주제: 진정성 리더십이 심리적 자본을 경유하여 종업원 창의성에 미치는 간접효과를 창의성에 대한 상사의 지원이 조절하는지에 대한 실증분석연구· 연구 배경: 조직구성원들의 창의성 발휘는 조직의 발전, 변화에 대한 혁신, 조직 유효성, 경쟁시장에서의 우위를 중요한 역할을 수행한다. 조직구성원의 창의성 발휘를 위해 리더와 조직구성원 간의 상호작용이 중요하다. 이러한 인과관계를 실증분석연구를 통해 규명함으로써 리더와 하위종사자들간의 실무적 관점에서의 바람직한 관계를 재정립할 수 있는 기회를 제공하는데 있다. · 선행연구와의 차이점: 기존의 연구를 살펴보면 단순매개, 단순조절효과 분석에 그치고 있어 기존의 연구를 보완하고 통합하여 실증분석연구를 수행하여 연구결과에 대한 종합적인 시사점을 제공함으로써 기존 연구와 차별화하였다. · 연구방법: 서울에 소재하고 있는 호텔기업을 대상으로 설문조사를 통한 실증분석연구를 수행하고, 연구모형검정을 위해 확인적 요인분석, 기저모형분석을 실시 하고, 조절된 매개효과분석을 통해 가설을 검정한다. · 연구결과: 확인적 요인분석 및 기저모형분석을 통해 연구모형의 타당성이 검정되었고, 가설검정을 통해 가설이 지지되었다. 즉 리더의 진정성 리더십이 호텔종사자들의 심리적 자본에 긍정적 영향을 미치고 다시 심리적 자본은 호텔종사자 창의성에 정(+)의 영향을 미치는 간접효과를 창의성에 대한 상사의 지원이 조절하는 통계적으로 유의한 정(+)의 조절된 매개효과가 존재하는 것으로 나타났다. · 공헌점 및 기대효과: 본 연구가 가지는 시사점으로 첫째, 이론적 시사점으로 기존의 단순매개모형과 단순조절모형을 통합하여 수행한 결과, 연구모형이 검정되었다 점과 둘째, 실무적 시사점으로 호텔종업원의 창의성은 호텔조직의 리더가 자신의 행동에 대하여 진정성 즉, 자기 각성, 공정한 업무처리절차, 내재화된 도덕성, 관계투명성을 가진 리더십 발휘를 통해 하위 종사자들의 자기 효능감, 희망, 낙관주의, 탄력성을 제고시킬 때 가능하며 게다가 상사가 하위 종업원들에 대하여 창의적인 생각과 문제해결능력을 발휘할 수 있도록 피드백과 상호 의사소통을 강화해나갈 수 있는 상사지원이 적극적으로 이루어질 때 가능하다는 것을 제시해주는 중요한 연구결과를 얻을 수 있었다는 점에서 의의가 있다.

Abstract

· Research topics: An empirical analysis study on whether the supervisor support for creativity moderates the indirect effect of authentic leadership on employee creativity via psychological capital. · Research background: The creativity of employees plays an important role in the development of the organization, innovation in change, organizational effectiveness, and dominance in the competitive market. In order to show the creativity of organizational members, the interaction between the leader and organizational members is important. By identifying this causal relationship through empirical analysis research, it provides an opportunity to redefine the desirable relationship between leaders and subordinates from a practical perspective. · Differences from prior research: Looking at the existing research, it is only a simple mediation and simple moderation effect analysis, so it is differentiated from the existing research by integrating the existing research and providing comprehensive implications for the research results. · Research method: Empirical analysis research is conducted on hotel companies located in Seoul through surveys. And confirmatory factor analysis and baseline model analysis are conducted to test research model and hypotheses are tested through moderated mediation effect analysis. · Research results: The validity of the research model was tested through confirmatory factor analysis and baseline model analysis, and the hypothesis was supported through hypothesis test. · Contribution points and expected effects: The implications of this study are followings. First, the research model was tested as a result of integrating the existing simple mediation model and simple moderation model as a theoretical implication. Second, as a practical implication, hotel employee creativity can be achieved when the leader of the hotel organization improves self-efficacy, hope, optimism, and resilience of subordinates through authenticity, self-awareness, fair work process, internalized morality, and relationship transparency.

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