학습전이체계의 구성요인이 IT 담당 공무원의 직무성과에 미치는 영향: 학습전이의 매개효과를 중심으로
The Effects of Components in Learning Transfer Systems on Job Performance of IT Public Servants - Focused on the Mediating Effects of Learning Transfer -
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본 연구는 학습전이체계 측정도구(Learning Transfer System Inventory)를 활용해 IT 담당 공무원을 대상으로 학습전이체계의 구성요인과 학습전이 및 직무성과 간 영향관계를 검증하고, 학습전이의 매개효과를 검증함으로써 공조직의 교육훈련의 유효성을 확보하기 위한 인적자원개발 전략 수립에 실증적 함의를 제공하는 데 목적이 있다. 본 연구 분석 결과 공무원의 직급과 재직기간을 통제했을 때 학습전이체계의 일부 구성요인은 학습전이 및 직무성과에 유의한 영향을 미쳤고, 학습전이는 직무성과에 유의한 영향을 미치는 것으로 나타났다. 또한 학습전이체계의 구성요인 중 학습자 특성, 인적 지원, 포괄적 전이능력과 직무성과의 영향관계를 학습전이는 완전 매개하는 것으로 나타났다. 이러한 분석 결과를 토대로 학습전이를 강화한 인적자원개발 전략의 필요성을 제안하였다. 본 연구는 그간 학습전이체계에 관한 소수의 선행연구들이 학습전이와의 영향관계 검증에 치중해 있던 점을 극복하고, 정보화사회에서 IT 담당 공무원의 개인성과지표로서 직무성과와의 영향관계 및 학습전이의 매개효과를 검증하였다는 점에 의의가 있다.
Abstract
The purpose of this study is to present empirical implication of human resource development strategies for ensuring validity of education/training in public organizations. In accordance with this purpose, this study is undertaken to verify the relationship of influence among components of learning transfer systems, learning transfer, and job performance and to validate the mediating effect of learning transfer in IT public servants work through LTSI(Learning Transfer System Inventory) for the learning transfer systems. The results of this study suggest that some components of learning transfer systems had a significant influence on learning transfer and job performance when job post and service period of public servants were controlled and that learning transfer had a significant influence on job performance. Moreover, learning transfer was found to have a complete mediating effect on the influential relationship among learners' characteristics, interpersonal support, comprehensive transfer ability, and job performance among components of learning transfer systems. Based on such results of analysis, we present the need to map out human resource development strategies reinforcing the learning transfer. This study is meaningful in that it went beyond verification of influential relationship with learning transfer which was focused intensively on by a few preceding studies related to learning transfer systems and validated the influential relationship with job performance and mediating effect of learning transfer as personal performance index in the information oriented society.
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