노인 와상환자 돌봄 인력의 돌봄보조기술 활용가능성에 관한 탐색적 연구
An Exploratory Study on Intention to use Assistive Technology(AT) for Care Workers taking care of Bedridden Patients
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본 연구는 요양시설, 요양병원, 간호간병통합서비스병동 등에서 노인 와상환자의 돌봄을 담당하고 있는 인력을 대상으로 돌봄보조기술에 대한 인식과 돌봄보조기술을 활용한 서비스 제공 의향을 파악하고자 하였다. 이를 위해 노인 와상환자의 돌봄 업무를 담당하고 있는 기관 종사자 18명을 대상으로 일대일 심층면접을 수행하였다. 연구참여자들은 돌봄 업무 중 가장 신체적, 심리적으로 부담되는 업무가 환자를 일으켜 세우거나, 목욕 보조와 같은 환자 몸무게를 직접 감내해야 하는 경우로 응답하였다. 이에 육체적인 부담을 감소시킬 수 있는 돌봄보조기술의 도입이 시급하며, 국가, 지방자치단체, 국민건강보험공단 급여를 통한 재정적 지원이 필요하다고 응답하였다. 현재 돌봄보조기술은 단순한 기능에 불과하여 활용 수준이 낮고, 낮은 인지 수준에 머물러 있다. 따라서 돌봄 인력의 욕구에 맞춘 돌봄보조기술 개발을 통해 돌봄 제공인력의 신체적 손상을 예방하고, 업무 만족도를 높임으로써 돌봄 수혜자에게 보다 질적인 서비스를 제공할 수 있는 돌봄 환경 조성에 힘써야 함을 제언하였다.
Abstract
This study aimed to examine opinions of care workers in nursing and residential care facilities who provide service for seniors with limited mobility towards care technology in elderly care. In this regard, this research study conducted in-depth interview of 18 employees at nursing facilities who care for seniors with mobility issues. Participants reported that the most challenging part of the work is when they have to lift over a patient or help get a patient in and out of the bath that is physically and mentally demanding. Further, they asserted care technology solutions that help alleviate the many physical demands of nursing must be widely implemented along with financial support from the Nation, local governments, the National Health Insurance Service. A lack of awareness is one of the barriers care worker face when adopting care technology due to limited functions and capabilities. Therefore, the study suggested the benefits of the caregiver-friendly work environment and made clear the importance of development of care technologies focused on the needs of carers to prevent work injuries, improve their job satisfaction, and quality of care for care recipients.
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