지역사회작업치료 서비스 현황 및 만족도에 관한 조사 연구 - 광주광역시 내 보건소 및 보건지소 자료를 중심으로 -
A survey on the current sate and client satisfaction level of the community based occupational therapy service - Based on public health centers in Gwangju -
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This study was to identify the current state and client satisfaction level together with service providers' recognition and opinion of the community-based occupational therapy services in Gwangju. The survey study was conducted, from January 27th through March 14th in 2011, with 160 clients receiving occupational therapy services at public health centers and their branch offices in Gwangju. The results were as follows. Persons over 65 years old suffering from stroke wanted community based occupational therapy services more than other age groups. The service wanted most was about improving body functions. The client satisfaction was highest for permanent employees among permanent employees, temporary employees, and volunteers. The client satisfaction on facilities and equipments was relatively high except a couple of categories (transportation and new equipments). Service providers perceived that physical facilities and equipments were inadequate; human and financial resources were insufficient; education about professional knowledges and skills were inadequate; and they were in clients's confidence.
Abstract
This study was to identify the current state and client satisfaction level together with service providers' recognition and opinion of the community-based occupational therapy services in Gwangju. The survey study was conducted, from January 27th through March 14th in 2011, with 160 clients receiving occupational therapy services at public health centers and their branch offices in Gwangju. The results were as follows. Persons over 65 years old suffering from stroke wanted community based occupational therapy services more than other age groups. The service wanted most was about improving body functions. The client satisfaction was highest for permanent employees among permanent employees, temporary employees, and volunteers. The client satisfaction on facilities and equipments was relatively high except a couple of categories (transportation and new equipments). Service providers perceived that physical facilities and equipments were inadequate; human and financial resources were insufficient; education about professional knowledges and skills were inadequate; and they were in clients's confidence.
참고문헌 (36)
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