환경적 요인이 정보기술, 경쟁전략 및 물류성과에 미치는 영향
Impacts of Environmental Factors on IT, Competitive Strategy, and Logistics Performance
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초록
본 연구는 물류관리시스템의 성과에 영향을 미치는 주요 요인이 무엇이며, 그 요인간 관계가 어떻게 연결되어 있는지를 규명하여 기업의 물류성과를 극대화하기 위한 정책 수립 시에 정책적 지침을 제시하고자 하는 것이 주된 연구목적이다. 이러한 연구목적을 달성하기 위해 기업의 환경적 요인, 물류정보기술 및 경쟁전략 간의 영향 관계를 분석하여 물류성과 향상을 위한 전략적 시사점을 제시하고자 한다. 실증분석결과, 물류성과는 기업이 추구하는 물류정보기술과 경쟁전략에 의해 영향을 직접적으로 받고 있었다. 또한 기업의 환경적 요인이 물류성과에 미치는 영향에 관한 연구결과에 의하면 물류정보기술은 기업이 처한 환경과 상호관계를 형성하고 있으며, 환경불확실성에 따른 물류정보기술을 적절하게 관리하는 기업만이 생존이나 성과 향상을 달성할 수 있다는 연구결과를 보이고 있다. 물류성과를 높이기 위해 본 연구에서 얻어진 결과를 바탕으로 물류성과측정이나 수익성 향상을 위한 물류관리시스템 구축에 본 연구결과를 활용해 볼 수 있다는데 본 연구의 의의가 있다.
Abstract
This paper attempts to study the hierarchical relationship among environmental factors, information technology(IT), competitive strategy and logistics performance. This paper investigates the relationships among environmental uncertainty, logistics IT, and competitive strategy, and suggests logistics strategies that would help to achieve the logistical goals. This paper examines the impacts of environmental uncertainty, logistics IT, and competitive strategy on the logistics goal. This paper uses Korean listed firms as a research sample. The researcher contacted the logistics controller to obtain permission for the study. Once the firm agreed to participate, the researcher visited logistics divisional managers within the firm to administer the questionnaires. The questionnaires were primarily designed to collect information about the independent and dependent variables. However, an opportunity to interview many of the leading authorities in logistics management systems also provided an excellent opportunity to gather additional insight into logistics management. A total of 500 questionnaires were sent out in January, 2009. 236 valid responses were collected. The findings suggest the following. First, environmental factors directly influence on the logistics IT. Second, competitive strategy itself is influenced mainly by logistics IT, which in turn is influenced by environmental factors indirectly. Third, logistics performances are influenced mainly by competitive strategy and logistics IT, which in turn is influenced by environmental uncertainty indirectly. The results of this study will help firms to become aligned and to focus on improving the competitive strategies of logistics systems.
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