리더의 유머 행위가 조직 구성원의 긍정적 감정 및 부정적 감정에 미치는 영향에 관한 연구: 리더-조직 구성원간 권력거리의 조절효과를 중심으로
A Study on the Effect of Leader’s Humor Behavior on Employee’s Positive and Negative Emotions: Moderating Effect of Leader-Follower Distance
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초록
본 연구는 ‘유머’의 개념에 주목하여 ‘러더의 유머 행위가 조직 구성원의 긍정적 감정과 부정적 감정에 미치는 영향’을 실증적으로 입증하고자 하였다. 또한 리더의 유머 행위가 긍정적 감정과 부정적 감정에 미치는 영향을 조절하는 중요 변수로 리더와 조직 구성원간 거리(leader-follower distance)의 개념을 제시하였다. 특히, 본 연구는 많은 학자들이 리더와 조직 구성원간 거리의 개념에서 주요한 개념으로 밝히고 있는 권력거리(power distance)를 중심으로 리더의 유머 행위가 긍정적 감정과 부정적 감정에 미치는 영향력에 리더와 조직 구성원간의 권력거리가 미치는 조절효과와 관련된 연구 가설을 제시하고 이를 실증적으로 입증하고자 하였다. 연구 가설의 실증적 검증을 위해서 2010년 10월 17일부터 2주간 기업 구성원들에게 설문지를 배포하고 이를 수집하여 최종 189부의 설문을 대상으로 통계 분석을 수행하였다. 실증 연구 결과에 따르면 리더의 유머 행위는 조직 구성원의 긍정적인 감정은 증가시키고, 부정적인 감정은 감소시키는 효과를 갖는다는 사실을 알 수 있었다. 그리고, 본 연구에서 주목하고 있는 조직 구성원과 리더 사이의 권력거리의 경우 당초 예상과는 다르게 리더의 유머 행위가 긍정적인 감정 상태를 증가시키는 데 있어 오히려 이를 약화시키는 흥미로운 효과를 갖는 것으로 나타났다.
Abstract
This study examines how leader’s humor behavior affects the performance of the leadership, by researching the effect of leader’s humor behavior on employee’s positive and negative emotions with the moderating effect of leader-follower distance considered. In particular, we pay attention to the power distance which is considered as one of the important constructs of leader-follower distance. The results on the 189 questionnaire responses surveyed during two weeks from October 17, 2010 provide support for the idea that leader’s humor behavior increase the positive emotions of the members of the organization while decreasing the negative emotions of them. Far from the expectation, some interesting results on the moderating effect of power distance is found. That is, the higher leader-follower distance is, the more the leader's humor behavior weakens the effect on employee's positive emotions.
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