본문 바로가기
KERD
논문KCI 등재

임상 간호사의 감정노동, 사회적지지 및 우울 간의 관계

Emotional Labor, Social Support, and Depressive Symptoms of Clinical Nurses in a Province, Korea

2

조회

0

다운로드

60

인용

0

참고문헌

키워드

초록

Purpose: This study was conducted to identify the level of emotional labor, social support, and depressive symptoms of nurses, and the relationships among them. Methods: The data were collected from 314 nurses. Surface and deep-acting scales of the Emotional Labor Scale (ELS), the personal resource questionnaire, the organizational support scale, and the Korean version of the Center for Epidemiologic Studies Rating Scale for Depression (CES-D) were used. Collected data were analyzed by descriptive statistics, t-test, ANOVA, and Scheffe test. Results: Fifty six percent of total subjects had mild or major depressive symptoms. As the level of surface-acting of ELS was higher, so was the level of depressive symptoms, while as the level of individual and organizational support was higher, the level of depressive symptoms was lower. Conclusion: It is necessary to provide organizational-level support and to manage surface-acting in order to prevent the nurses’ depressive symptoms. In particular, for the nurses who show relatively higher level of depressive symptoms; who are in 20s and have short employed years or not married, it is urgently required to be provided depressive symptoms management programs that targeted for those nurses.

Abstract

Purpose: This study was conducted to identify the level of emotional labor, social support, and depressive symptoms of nurses, and the relationships among them. Methods: The data were collected from 314 nurses. Surface and deep-acting scales of the Emotional Labor Scale (ELS), the personal resource questionnaire, the organizational support scale, and the Korean version of the Center for Epidemiologic Studies Rating Scale for Depression (CES-D) were used. Collected data were analyzed by descriptive statistics, t-test, ANOVA, and Scheffe test. Results: Fifty six percent of total subjects had mild or major depressive symptoms. As the level of surface-acting of ELS was higher, so was the level of depressive symptoms, while as the level of individual and organizational support was higher, the level of depressive symptoms was lower. Conclusion: It is necessary to provide organizational-level support and to manage surface-acting in order to prevent the nurses’ depressive symptoms. In particular, for the nurses who show relatively higher level of depressive symptoms; who are in 20s and have short employed years or not married, it is urgently required to be provided depressive symptoms management programs that targeted for those nurses.

참고문헌 (30)

  1. 안지영, "일개 병원 임상간호사의 감정노동과 직무스트레스에 관한 연구", 한국직업건강간호학회지, 16(2), pp.139~146 (2007), 한국직업건강간호학회
  2. Brotheridge, C. M., "Development and validation of the emotional labour scale", Journal of Occupational and Organizational Psychology, 76, pp.365~379 (2003)
  3. 변대식, "임상간호사의 소진에 영향을 미치는 요인 - 감정노동을 중심으로", 간호행정학회지, 15(3), pp.444~454 (2009), 간호행정학회
  4. Cho, J., "Occupational stress and depression in Korean employees", International Archives of Occupational Environmental Health, 82, pp.47~57 (2008)
  5. Chon, K. K., "An attempt to revise the Korean adaptation of the CES-D: I", Journal of Social Science Research, 6(1), pp.429~451 (1999)
  6. 추상효, "일부 은행업 종사자에서 감정노동과 우울증상의 관련성", 대한직업환경의학회지, 22(4), pp.316~323 (2010), 대한직업환경의학회
  7. Faul, F., "Statistical power analyses using G*Power 3.1: Tests for correlation and regression analyses", Behavior Research Methods, 41, pp.1149~1160 (2009)
  8. 한숙정, "임상간호사의 감정노동과 직무스트레스 정도 비교", 한국직업건강간호학회지, 20(1), pp.55~64 (2011), 한국직업건강간호학회
  9. Jeon, J. H, "The influence of emotional labor on burnout and job satisfaction among clinical nurses", 석사, pp.2010
  10. 정갑열, "임상간호사의 직무스트레스가 우울증에 미치는 영향", 한국직업건강간호학회지, 16(2), pp.158~167 (2007), 한국직업건강간호학회
  11. 김인순, "간호사의 감정노동과 소진, 이직의도와의 관계에서 자기효능감과 사회적 지지의 역할", 간호행정학회지, 15(4), pp.515~526 (2009), 간호행정학회
  12. 김정희, "NIC 간호중재분류체계를 이용한 일개 지역 중소 종합병원의 간호중재 분석", 간호행정학회지, 13(4), pp.431~444 (2007), 간호행정학회
  13. Kim, J. H., "The moderating effects of social support between job stress and job satisfaction in staff nurses", Korean Journal of Occupational Health Nursing, 14(2), pp.108~116 (2005)
  14. 김정희, "임상간호사의 직무스트레스, 사회적 지지, 대처전략과 우울", 한국직업건강간호학회지, 18(2), pp.219~231 (2009), 한국직업건강간호학회
  15. 김정희, "임상간호사의 사회심리적 건강과 건강지각, 건강관련 행위", 간호행정학회지, 16(1), pp.26~36 (2010), 간호행정학회
  16. Kim,M.S, "Study of model building on job stress", 박사, pp.1990
  17. 김수연, "서비스직 근로자의 감정 노동과 우울 수준", 대한직업환경의학회지, 14(3), pp.227~235 (2002), 대한직업환경의학회
  18. Kovacs, M., "Emotion work and burnout: Cross-sectional study of nurses and physicians in Hungary", Croatian Medical Journal, 51(5), pp.432~442 (2010)
  19. 이복임, "감정노동 종사자의 건강 모형", 한국직업건강간호학회지, 16(1), pp.78~88 (2007), 한국직업건강간호학회
  20. 이금재, "병원 간호사의 감정노동, 임파워먼트, 직무소진 및 이직의도 간의 관계", 한국직업건강간호학회지, 20(2), pp.130~142 (2011), 한국직업건강간호학회
  21. Lee, Y. C, "Emotional labor, job stress, and depressive symptoms of the medical doctors in an university hospital", Poster session presented at the 41th spring meeting of the Korean Society of Occupational & Environmental Medicine, Seoul (2008)
  22. Mann, S., "Emotional labour and stress within mental health nursing", Journal of Psychiatric and Mental Health Nursing, 12, pp.154~162 (2005)
  23. Park,H.J, "A study on the influence of the emotional labor on the employee burnout in the hotel industry", 석사, pp.2001
  24. Pugh,S.D, "Service with smile: Emotional contagion in the service encounter", Journal, 44(5), pp.1018~1027 (2001), Academy of Management Journal
  25. Rafaeli, A., "Individual emotion in work organizations", Social Science Information, 40(1), pp.95~123 (2001)
  26. Weinert,C, "Measuring social support: Revision and further development of personal resource question, In Measuring of Nursing Outcomes, Vol. 1", pp.309~327 (1988), Springer
  27. 윤현숙, "간호사의 A형 행동유형과 스트레스, 우울 및 피로수준과의 관련성", 한국직업건강간호학회지, 17(2), pp.180~190 (2008), 한국직업건강간호학회
  28. 윤숙희, "조직관리특성과 직무특성이 직무스트레스 및조직효과성에 미치는 영향: 임상간호사를 중심으로", 한국심리학회지: 산업 및 조직, 17(3), pp.451~466 (2004), 한국산업및조직심리학회
  29. 윤숙희, "임상간호사의 직무스트레스와 우울 - 한국인 직무스트레스 측정도구를 이용하여 -", 간호행정학회지, 15(3), pp.463~470 (2009), 간호행정학회
  30. Zapf,D, "Emotion work and psychological well-being: A review of the literature and some conceptual considerations", Human Resource Management Review, 12, pp.237~268 (2002)

관련 논문AI추천

이 간행물의 다른 논문 (13건)