종합병원 간호사의 회복탄력성, 감정노동이 재직의도에 미치는 영향
Factors Influencing Nurses’ Intention to Stay in General Hospitals
2
조회
0
다운로드
27
인용
0
참고문헌
키워드
초록
Purpose: This study aimed to investigate the factors affecting general hospital nurses’ intention to stay in their jobs. Methods: A descriptive research design was used with a convenience sample of 286 nurses. Data were collected from March 15 to April 14, 2017using self-reported questionnaires and analyzed by descriptive statistics, t-test, analysis of variance, Pearson’s correlation coefficient, and multiple regression analysis using the SPSS/WIN 21.0 program. Results: The mean scores for intention to stay, resilience, and emotional labor were 5.28 out of 8, 57.40 out of 100, and 3.23 out of 5, respectively. Intention to stay was positively correlated with overall career (r=.30), workplace (r=.18), shift work (r=-.20), position (r=.28), salary (r=.13), job satisfaction (r=.51), hospital satisfaction (r=.46), and resilience (r=.41). Factors influencing the intention to stay were job satisfaction and resilience, which explained 28% of the variance. Conclusion: Overall career, job satisfaction, and resilience are critical factors affecting general hospital nurses’ intention to stay. Based on the findings of this study, efforts to improve nurses’ job satisfaction and resilience should be implemented to mitigate the loss of this expert group among healthcare professionals.
Abstract
Purpose: This study aimed to investigate the factors affecting general hospital nurses’ intention to stay in their jobs. Methods: A descriptive research design was used with a convenience sample of 286 nurses. Data were collected from March 15 to April 14, 2017using self-reported questionnaires and analyzed by descriptive statistics, t-test, analysis of variance, Pearson’s correlation coefficient, and multiple regression analysis using the SPSS/WIN 21.0 program. Results: The mean scores for intention to stay, resilience, and emotional labor were 5.28 out of 8, 57.40 out of 100, and 3.23 out of 5, respectively. Intention to stay was positively correlated with overall career (r=.30), workplace (r=.18), shift work (r=-.20), position (r=.28), salary (r=.13), job satisfaction (r=.51), hospital satisfaction (r=.46), and resilience (r=.41). Factors influencing the intention to stay were job satisfaction and resilience, which explained 28% of the variance. Conclusion: Overall career, job satisfaction, and resilience are critical factors affecting general hospital nurses’ intention to stay. Based on the findings of this study, efforts to improve nurses’ job satisfaction and resilience should be implemented to mitigate the loss of this expert group among healthcare professionals.
참고문헌 (30)
- 백현숙, "Reliability and Validity of the Korean Version of the Connor-Davidson Resilience Scale", PSYCHIATRY INVESTIGATION, 7(2), pp.109~115 (2010), 대한신경정신의학회
- 조경숙, "간호사 재직의도에 영향을 주는 요인: 역할갈등을 중심으로", 한국간호교육학회지, 23(3), pp.290~299 (2017), 한국간호교육학회[DOI]
- Connor, K. M., "Development of an new resilience scale; The Connor-Davidson resilience scale(CD-RISC)", Depression and Anxiety, 18, pp.76~82 (2003)
- Cowin, L., "The effects of nurses' job satisfaction retention : An Australian perspective", Journal of Nursing Administration, 32(5), pp.283~291 (2002)
- Han, S. G., "Occupation status by emotional labor", Korean Research Institute for Vocational Education & Training, ~ (2013)
- 강정숙, "임상간호사의 회복탄력성이 직무스트레스와 소진에 미치는 영향", 한국콘텐츠학회 논문지, 15(11), pp.263~273 (2015), 한국콘텐츠학회[DOI]
- 김현지, "임상간호사의 감정노동과 행복감의 관계에서 회복탄력성의 매개효과", 한국직업건강간호학회지, 26(1), pp.40~46 (2017), 한국직업건강간호학회
- Kim, M. J., "Effects of the hotel employee's emotional labor upon the job-related attitudes", Tourism Sciences Research, 21(2), pp.129~141 (1998)
- 김민정, "간호조직문화가 간호사 재직의도에 미치는 영향", 석사, 간호학, pp.2006
- 김세향, "간호사의 이직의도, 감정노동, 의사소통능력 간의 관계", 간호행정학회지, 20(3), pp.332~341 (2014), 간호행정학회[DOI]
- Kim, S. W., "The determinants of career intent among physicians at a US Air Force hospital", Human Relations, 49(7), pp.947~976 (1996)
- Larrabee, J. H., "Predicting registered nurse job satisfaction and intent to leave", The Journal Nursing Administration, 33(5), pp.271~283 (2003)
- 이태화, "국내외 간호사 인력정책의 현황과 과제", 간호행정학회지, 20(1), pp.106~116 (2014), 간호행정학회[DOI]
- Leodoro, J. L., "Factors influencing turnover intention among registered nurses in Samar Philippines", Applied Nursing Research, 39, pp.200~206 (2018)
- Luthar, S. S., "The construct of resilience : a critical evaluation and guidelines for future work", Child Development, 71(3), pp.543~562 (2000)
- Morris, J. A., "The dimensions, antecedents and consequences of emotional labor", Academy of Management Review, 21(4), pp.986~1010 (1996)
- 남정남, "임상 간호사의 개인적 특성이 직무 만족도에 미치는 영향", 석사, 보건행정학, pp.2003
- 오영호, "우리나라 간호사 인력수급 전망에 관한 연구", 보건사회연구, 28(1), pp.68~86 (2008), 한국보건사회연구원[DOI]
- 박정화, "대학병원 간호사의 감정노동, 의사소통능력, 회복탄력성이 간호업무성과에 미치는 영향", 한국산학기술학회논문지, 17(10), pp.236~244 (2016), 한국산학기술학회[DOI]
- 박진옥, "상급초보 간호사의 소명의식, 직무만족, 조직몰입이 재직의도에 미치는 영향", 간호행정학회지, 22(2), pp.137~147 (2016), 간호행정학회[DOI]
- 박정옥, "신입간호사의 회복탄력성, 직무스트레스 및 소진", 가정간호학회지, 20(2), pp.124~132 (2013), 한국가정간호학회
- 박상언, "감정부조화의 영향과 그 조절요인에 관한 실증연구: 직무자율성과 사회적 지원의 조절효과를 중심으로", 경영학연구, 38(2), pp.379~405 (2009), 한국경영학회
- 박선희, "국내 병원간호사의 재직 영향요인: 체계적 문헌고찰 및 메타분석", 간호행정학회지, 24(2), pp.139~148 (2018), 간호행정학회[DOI]
- Survey of nurse activity status, "Park, S. K.", Korea Health Industry Development Institute, ~ (2014)
- Price, J. L., "Reflections on the determinants of voluntary turn over", International Journal of Manpower, 22(7), pp.600~624 (2001)
- Shader, K., "Factors influencing satisfaction and anticipated turn over for nurses in an academic medical center", The Journal of Nursing Administration, 31(4), pp.210~216 (2001)
- 손행미, "신규간호사의 재직의도 영향요인", 근관절건강학회지, 24(3), pp.205~216 (2017), 대한근관절건강학회[DOI]
- Strachota, E., "Reasons registered nurses leave or change employment status", Journal of Nursing Administration, 33(2), pp.111~117 (2003)
- Tourangeau, A. E., "Nurse intention to remain employed : Understanding and strengthening determinants", Journal of Advanced Nursing, 55(4), pp.497~509 (2006)
- 양야기, "간호사의 소진과 감정노동 및 자기효능감에 대한 연구", 간호행정학회지, 17(4), pp.423~431 (2011), 간호행정학회