상급초보 간호사의 감정노동과 극복력이 재직의도에 미치는 영향
Effects of Emotional Labor and the Resilience on Retention Intention among Advanced Beginner-Stage Nurses
2
조회
0
다운로드
2
인용
0
참고문헌
키워드
초록
Purpose: The present study examined the psycho-emotional factors that affect the retention intention among advancedbeginner-stage nurses. Methods: A cross-sectional study was conducted using a convenience sample of 118 nurses witha work experience of at least one to three years of work experience in a university hospital in Suwon, Korea. Structuredquestionnaires were used to assess retention intention, emotional labor, and resilience. Multiple regression analysis wasused to examine factors affecting retention intention. Results: Retention intention had a moderate mean score (4.75 outof 8). Factors influencing participants’ retention intention were founded in the order of resilience (β=.29, p<.001) andemotional labor (β=-.20, p=.011) after adjusting nursing satisfaction as a covariate. The multiple regression modelaccounted for 42% of the variance in retention intention (p<.001). Conclusion: Resilience and emotional labor may beprimary factors influencing retention intention of advanced beginner-stage nurses. Therefore, this study finding suggestedthat psycho-emotional factors such as emotional labor and resilience should be considered while designing programsto increase nurses’ retention intention.
Abstract
Purpose: The present study examined the psycho-emotional factors that affect the retention intention among advancedbeginner-stage nurses. Methods: A cross-sectional study was conducted using a convenience sample of 118 nurses witha work experience of at least one to three years of work experience in a university hospital in Suwon, Korea. Structuredquestionnaires were used to assess retention intention, emotional labor, and resilience. Multiple regression analysis wasused to examine factors affecting retention intention. Results: Retention intention had a moderate mean score (4.75 outof 8). Factors influencing participants’ retention intention were founded in the order of resilience (β=.29, p<.001) andemotional labor (β=-.20, p=.011) after adjusting nursing satisfaction as a covariate. The multiple regression modelaccounted for 42% of the variance in retention intention (p<.001). Conclusion: Resilience and emotional labor may beprimary factors influencing retention intention of advanced beginner-stage nurses. Therefore, this study finding suggestedthat psycho-emotional factors such as emotional labor and resilience should be considered while designing programsto increase nurses’ retention intention.
참고문헌 (30)
- 배은주, "중소병원 간호사의 스트레스 대처능력과 회복탄력성이 재직의도에 미치는 영향", 한국산학기술학회논문지, 19(11), pp.662~671 (2018), 한국산학기술학회[DOI]
- 배옥연, "병원 간호사 재직의도의 연구 동향 분석: 2012-2022년 발표논문을 중심으로", 보건과 복지, 24(4), pp.165~189 (2022), 한국보건복지학회
- 변성원, "종합병원 간호사의 회복탄력성, 감정노동이 재직의도에 미치는 영향", 한국직업건강간호학회지, 28(2), pp.104~113 (2019), 한국직업건강간호학회[DOI]
- 조경숙, "간호사 재직의도에 영향을 주는 요인: 역할갈등을 중심으로", 한국간호교육학회지, 23(3), pp.290~299 (2017), 한국간호교육학회[DOI]
- Kathryn M. Connor, "Development of a new resilience scale: The Connor-Davidson Resilience Scale (CD-RISC)", Depression and Anxiety, 18(2), pp.76~82 (2003), Hindawi Limited[DOI]
- Leanne Cowin, "The effects of nurses' job satisfaction on retention: An Australian perspective", JONA: The Journal of Nursing Administration, 32(5), pp.283~291 (2002), Ovid Technologies (Wolters Kluwer Health)[DOI]
- Evangelia Demerouti, "The job demands-resources model of burnout.", Journal of Applied Psychology, 86(3), pp.499~512 (2001), American Psychological Association (APA)[DOI]
- Judy Boychuk Duchscher, "A Process of Becoming: The Stages of New Nursing Graduate Professional Role Transition", The Journal of Continuing Education in Nursing, 39(10), pp.441~450 (2008), SLACK, Inc.[DOI]
- Benjamin Gray, "The emotional labour of nursing – Defining and managing emotions in nursing work", Nurse Education Today, 29(2), pp.168~175 (2009), Elsevier BV[DOI]
- "A survey on hospital nursing staffing, business report for hospital nurses association 2022" (2023)[URL]
- Susan Hull, "Does an orthopaedic workshop improve the confidence of nurses transitioning into the specialty of orthopaedics?", International Journal of Orthopaedic and Trauma Nursing, 35, pp.100700~ (2019), Elsevier BV[DOI]
- 황혜남, "신규간호사의 극복력 경험", 한국콘텐츠학회 논문지, 21(10), pp.656~667 (2021), 한국콘텐츠학회[DOI]
- Jang, K. S., "A study on establishment of clinical career development model of nurses", doctoral, pp.2000
- 지은주, "간호대학생의 자아탄력성, 의사소통능력과 문제해결능력", 한국간호교육학회지, 19(4), pp.571~579 (2013), 한국간호교육학회[DOI]
- 정미라, "임상간호사의 직무스트레스, 이직의도 및 생동성이 리질리언스(Resilience)에 미치는 융복합적 요인", 디지털융복합연구, 15(6), pp.305~314 (2017), 한국디지털정책학회[DOI]
- 정영순, "상급초보간호사의 간호업무성과 구조모형", 보건의료산업학회지, 12(3), pp.63~78 (2018), 보건의료산업학회[DOI]
- Kim, M. J., "Effects of the hotel employee's emotional labor upon the job-related attitudes", Journal of Tourism Sciences, 21(2), pp.129~141 (1998)
- Kim, M. J., "The effect or nursing organizational culture on nurses, intention of retention", master, pp.2006
- 김순이, "종합병원 간호사의 재직의도에 미치는 영향요인", 근관절건강학회지, 27(2), pp.103~111 (2020), 대한근관절건강학회[DOI]
- 김양신, "상급초보 간호사의 재직의도 영향요인", 한국산학기술학회논문지, 19(4), pp.221~228 (2018), 한국산학기술학회[DOI]
- 이은희, "병원간호사의 재직의도", 임상간호연구, 20(1), pp.15~27 (2014), 병원간호사회
- 박점현, "병원 간호사의 감정노동과 간호업무환경이 재직의도에 미치는 영향", 아시안뷰티화장품학술지, 14(4), pp.437~448 (2016), 한국피부과학연구원[DOI]
- 박진옥, "상급초보 간호사의 소명의식, 직무만족, 조직몰입이 재직의도에 미치는 영향", 간호행정학회지, 22(2), pp.137~147 (2016), 간호행정학회[DOI]
- Park, M. M., "Development of resilience scale for nurses", doctoral, pp.2015
- 박선희, "국내 병원간호사의 재직 영향요인: 체계적 문헌고찰 및 메타분석", 간호행정학회지, 24(2), pp.139~148 (2018), 간호행정학회[DOI]
- Patricia L. Hart, "Resilience in nurses: an integrative review", Journal of Nursing Management, 22(6), pp.720~734 (2012), Hindawi Limited[DOI]
- 송명숙, "종합병원 간호사의 감정노동이 직무몰입, 직무만족 및 이직의도에 미치는 영향", 한국산학기술학회논문지, 15(6), pp.3741~3750 (2014), 한국산학기술학회[DOI]
- 양종현, "간호사의 감정노동, 직무만족, 조직몰입이 이직의도에 미치는 영향", 한국산학기술학회논문지, 15(12), pp.7170~7178 (2014), 한국산학기술학회[DOI]
- 염영희, "임상간호사의 감정노동 경험", 임상간호연구, 22(3), pp.314~326 (2016), 병원간호사회
- 염영희, "임상간호사의 감정노동 실태와 신체적 증상, 소진, 우울 및 사회적 지지와의 관계", 임상간호연구, 23(2), pp.222~235 (2017), 병원간호사회[DOI]