본문 바로가기
KERD
논문KCI 등재

새로운 방송 서비스로의 이전:이주 이론을 통한 MCN으로 전환의도 연구

A Study on Switching Intention of Broadcasting Service to MCN Service by Migration Theory

0

조회

0

다운로드

10

인용

0

참고문헌

키워드

초록

Purpose - The Millennial Generation, which grew in the wake of the spread of the Internet and rapid changes in the media environment, is rapidly moving from the traditional broadcasting environment to the Internet-broadcasting environment in terms of content acceptance. With the emergence of UGC (User-generated content), the change in the status of single-person content creators enables the growth of multi-channel networks (MCN), a new content-distribution platform and an agency concept for single creators. Youtube-based MCN produces multiple single star producers and casts and provides its own video series through Youtube. It is also emerging as a major M&A target for global media providers in terms of providing content to a wide range of consumers with the same interests and consumption characteristics. In addition, for the Millennials generation, which are part of their lives, MCN is becoming the most suitable media for TGIF (Twitter, Google, i-phone, Facebook). Accordingly, this study defines newly emerging MCNs and analyzes the factors for accepting MCN-produced content based on the push-pull-mooring (PPM) model. Research design, data, and methodology - An empirical analysis is performed through a questionnaire survey. For this purpose, 204 people who have experience of watching MCN were studied. Collected data is processed through analysis of a structural equation model using R to test the hypothesis. Results - For the MCN service to become an alternative to existing media, it is necessary to continuously promote cultural diversity and diversity of attempts that conventional media cannot provide. It is the attractiveness of the alternative that has the greatest influence on the intention to switch to a MCN service. When we look at MCN content so far, certain patterns such as game progress, introduction, food, and chat rooms have already appeared. We need to overcome this and develop a completely new conceptual content that we have never seen before. This requires a more generous viewer perception of the topics covered. For diversity, linguistic and verbal violence should be tolerant in common sense to provide a foundation for securing cultural diversity. Conclusions - In this study, we tried to develop a comprehensive approach to the substitution effect of MCN. In terms of academic achievement, the PPM model is used to enhance the utilization of media and broadcasting. Practical implications are to provide an analytical framework for verifying alternative or complementary effects when viewers switch to MCN.

Abstract

Purpose - The Millennial Generation, which grew in the wake of the spread of the Internet and rapid changes in the media environment, is rapidly moving from the traditional broadcasting environment to the Internet-broadcasting environment in terms of content acceptance. With the emergence of UGC (User-generated content), the change in the status of single-person content creators enables the growth of multi-channel networks (MCN), a new content-distribution platform and an agency concept for single creators. Youtube-based MCN produces multiple single star producers and casts and provides its own video series through Youtube. It is also emerging as a major M&A target for global media providers in terms of providing content to a wide range of consumers with the same interests and consumption characteristics. In addition, for the Millennials generation, which are part of their lives, MCN is becoming the most suitable media for TGIF (Twitter, Google, i-phone, Facebook). Accordingly, this study defines newly emerging MCNs and analyzes the factors for accepting MCN-produced content based on the push-pull-mooring (PPM) model. Research design, data, and methodology - An empirical analysis is performed through a questionnaire survey. For this purpose, 204 people who have experience of watching MCN were studied. Collected data is processed through analysis of a structural equation model using R to test the hypothesis. Results - For the MCN service to become an alternative to existing media, it is necessary to continuously promote cultural diversity and diversity of attempts that conventional media cannot provide. It is the attractiveness of the alternative that has the greatest influence on the intention to switch to a MCN service. When we look at MCN content so far, certain patterns such as game progress, introduction, food, and chat rooms have already appeared. We need to overcome this and develop a completely new conceptual content that we have never seen before. This requires a more generous viewer perception of the topics covered. For diversity, linguistic and verbal violence should be tolerant in common sense to provide a foundation for securing cultural diversity. Conclusions - In this study, we tried to develop a comprehensive approach to the substitution effect of MCN. In terms of academic achievement, the PPM model is used to enhance the utilization of media and broadcasting. Practical implications are to provide an analytical framework for verifying alternative or complementary effects when viewers switch to MCN.

참고문헌 (41)

  1. Anderson, J. C., "A model of distributor firm and manufacturer firm working partnerships", Journal of Marketing, 54(1), pp.42~58 (1990)
  2. Ayeh, J. K., "Travellers’ acceptance of consumergenerated media : An integrated model of technology acceptance and source credibility theories", Computers in Human Behavior, 48, pp.173~180 (2015)
  3. Bansal, H. S., "Investigating interactive effects in the theory of planned behavior in a service‐provider switching context", Psychology & Marketing, 19(5), pp.407~425 (2002)
  4. Bansal, H. S., ""Migrating"to new service providers : Toward a unifying framework of consumers’ switching behaviors", Journal of the Academy of Marketing Science, 33(1), pp.96~115 (2005)
  5. Bolton, R. N., "Implications of loyalty program membership and service experiences for customer retention and value", Journal of the academy of marketing science, 28(1), pp.95~108 (2000)
  6. Chin, W. W., "The partial least squares approach to structural equation modeling", Modern methods for business research, 295(2), pp.295~336 (1998)
  7. Colgate, M., "An investigation into the switching process in retail banking services", International Journal of Bank Marketing, 19(5), pp.201~212 (2001)
  8. Colgate, M., "Switching barriers in consumer markets : An investigation of the financial services industry", Journal of consumer marketing, 18(4), pp.332~347 (2001)
  9. Falk, R. F., "A primer for soft modeling" (1992), University of Akron Press
  10. Fornell, C., "Structural equation models with unobservable variables and measurement error : Algebra and statistics", Journal of marketing research, 18(3), pp.382~388 (1981)
  11. Fornell, C., "A national customer satisfaction barometer : The Swedish experience", Journal of Marketing, 56(1), pp.6~21 (1992)
  12. Ganesh, J., "Understanding the customer base of service providers : an examination of the differences between switchers and stayers", Journal of marketing, 64(3), pp.65~87 (2000)
  13. Hair, J. F., "Multivariate data analysis (Vol. 6)" (2006), Pearson Prentice Hall
  14. Rizal Edy Halim, "The Effect of Perception and Attitude Toward Consumer Complaint Behavior", 유통과학연구, 11(09), pp.17~24 (2013), 한국유통과학회[DOI]
  15. Hennig-Thurau, T., "The impact of new media on customer relationships", Journal of service research, 13(3), pp.311~330 (2010)
  16. Herrero, Á., "Explaining the adoption of social networks sites for sharing user-generated content : A revision of the UTAUT2", Computers in Human Behavior, 71, pp.209~217 (2017)
  17. Hou, A. C., "The post adoption switching of social network service: A human migratory model", In PACIS 2012 Proceedings Paper, pp.174~ (2012)
  18. Howell, J. M., "Champions of technological innovation", Administrative science quarterly, 35(2), pp.317~341 (1990)
  19. Jackson, J. A., "Migration–Aspects of modern sociology" (1986), Longman
  20. Jones, M. A., "Switching barriers and repurchase intentions in services", Journal of Retailing, 76(2), pp.259~274 (2000)
  21. Keaveney, S. M., "Customer switching behavior in online services : An exploratory study of the role of selected attitudinal, behavioral, and demographic factors", Journal of the Academy of Marketing Science, 29(4), pp.374~390 (2001)
  22. 김은정, "프랜차이즈 가맹본부의 도구적 요인이 가맹점의 불만족 및 불평행동에 미치는 영향: 기대 수익성의 조절효과", 유통과학연구, 14(9), pp.95~110 (2016), 한국유통과학회[DOI]
  23. Lattin, J. M., "Using a varietyseeking model to identify substitute and complementary relationships among competing products", Journal of Marketing Research, 22(3), pp.330~339 (1985)
  24. Lee, E. S., "A theory of migration", Demography, 3(1), pp.47~57 (1966)
  25. Longino, C. F. Jr., "Elderly migration and population redistribution", pp.23~34 (1992), Bellhaven Press
  26. Moon, B., "Paradigms in migration research : exploring ‘moorings’ as a schema", Progress in Human Geography, 19(4), pp.504~524 (1995)
  27. Mattila, A. S., "Discrete negative emotions and customer dissatisfaction responses in a casual restaurant setting", Journal of Hospitality &Tourism Research, 32(1), pp.89~107 (2008)
  28. Morgan, R. M., "The commitmenttrust theory of relationship marketing", Journal of marketing, 58(3), pp.20~38 (1994)
  29. Oliver, C., "Sustainable competitive advantage : Combining institutional and resource-based views", Strategic Management Journal, 18(9), pp.697~713 (1997)
  30. "Single content creators stand on the world stage through DiaTV" (2015)[URL]
  31. Ping, R. A., "The effects of satisfaction and structural constraints on retailer exiting, voice, loyalty, opportunism, and neglect", Journal of retailing, 69(3), pp.320~352 (1993)
  32. Porter, M. E., "Competitive strategy: Techniques for analyzing industries and competitors (Vol. 198)" (2004), Free press
  33. Putrevu, S., "Comparative and noncomparative advertising : Attitudinal effects under cognitive and affective involvement conditions", Journal of Advertising, 23(2), pp.77~91 (1994)
  34. Ravenstein, E. G., "The laws of migration", Journal of the Statistical Society of London, 48(2), pp.167~235 (1885)
  35. Sharma, N., "Switching costs, alternative attractiveness and experience as moderators of relationship commitment in professional, consumer services", International Journal of Service Industry Management, 11(5), pp.470~490 (2000)
  36. "Netflix remains king of bandwidth usage, while YouTube declines" (2014)[URL]
  37. Stimson, R. J., "Why people move to the'sun-belt' : A case study of long-distance migration to the Gold Coast, Australia", Urban Studies, 35(2), pp.193~214 (1998)
  38. "The reason for the largescale investment of venture capital in an MCN supporting single content creator" (2015)[URL]
  39. 원지성, "프로스펙트 이론과 속성별 제거모형을 중심으로 한 행동경제학에 대한 비판적 고찰", 유통과학연구, 11(5), pp.63~76 (2013), 한국유통과학회[DOI]
  40. Zeelenberg, M., "Beyond valence in customer dissatisfaction : A review and new findings on behavioral responses to regret and disappointment in failed services", Journal of business Research, 57(4), pp.445~455 (2004)
  41. Zengyan, C., "Cyber migration: An empirical investigation on factors that affect users' switch intentions in social networking sites", In System Sciences, 2009. HICSS'09. 42nd Hawaii International Conference, pp.1~11 (2009)

관련 논문AI추천

이 간행물의 다른 논문 (6건)