간호사의 직무만족에 영향을 미치는 요인
Job Satisfaction and Influential Factors of Clinical Nurses
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본 연구는 이직률의 감소과 양질의 간호제공 측면에서 반드시 고려되어야 하는 임상간호사의 직무만족도와 그 영향요인을 구조화된 설문지를 통해 조사하여 직무만족을 위한 전략수립의 기초자료를 제공하고자 수행된 연구이다. M시에 있는 3개 종합병원에서 근무하는 간호사 323명을 대상으로 자료를 수집하고 SPSS 19.0 프로그램을 이용하여 다음과 같은 결과를 얻었다. 직무만족도 정도는 평균 3.23점으로 중앙값인 2.50점보다 높았다. 자아존중감, 조직몰입 그리고 직무만족도 변수간의 관계를 확인한 결과, 자아존중감(p<.01)과 조직몰입도(p<.01)가 높을수록 직무만족도가 높았다. 직무만족도에 가장 큰 영향을 미치는 요인은 조직몰입도(R^2=.482)이었고, 교육기회 정도까지 포함하여 총 50.9%의 설명력을 나타내었다. 이상의 결과는 간호사의 정서적 요인인 자아존중감과 조직몰입, 그리고 직무만족도간의 관계를 규명함으로써 효율적인 간호 인력관리와 관련된 기존의 연구결과를 보완할 수 있을 것으로 생각된다. 또한 간호사의 조직몰입을 유도하고 임상간호사의 요구도에 맞는 교육훈련의 기회를 충분히 제공하는 구체적인 프로그램을 모색하여 시행해 본 후 그 결과를 확인하는 연구를 해볼 것을 제언한다.
Abstract
Purpose: The purpose of this study was to study the job satisfaction and influential factors of clinical nurses. Methods: Data were collected using questionaires from 323 nurses who were working at hospitals located in M city. For data analysis, t-test, ANOVA, Duncan test, Pearson correlation coefficient and multiple regression were used. Results: The means of self-esteem, organizational commitment, and job satisfaction were 3.01, 3.23, and 3.04, respectively. There were statistically significant correlations among self-esteem, organizational commitment, and job satisfaction. Significant predictors of job satisfaction were organizational commitment and education opportunity. These two factors accounted for 50.9% of variance in job satisfaction of the nurses. Organizational commitment was the most influential variable. Conclusion: In rapidly changing environments, hospital system has been transformed into a highly complex and specialized structure. To manage human resources and reduce turnover rates, it is necessary to develop a strategy for nurses to improve the levels of self-esteem, organizational commitment, and job satisfaction.
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