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품질연구의 발전 : 2007-2011년 품질경영학회지 게재 논문을 중심으로

The Evolution of Research on Quality: Papers Published in Journal of the Korean Society for Quality Management (2007-2011)

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참고문헌

키워드

주제분류학제간연구

초록

The purpose of this study is to identify and classify main research streams and trends on papers published in Journal of the Korean Society for Quality Management (JOKSFQM) during a five year period, from 2007 to 2011. 228 papers published during the period were collected for the study and analyzed to classify dimensions of research in terms of research themes, methods, and industries, etc. The results of the study showed that the 28 of 36 themes, which are presented by the Korean Society for Quality Management (KSFQM), are related to quality issues and new six themes are studied. The total of 34 themes is classified into seven research categories based on previous studies as follows: 32 % of process areas, 30.3% of leadership, 7.5% of customer and market focus, 5.6% of organizational performance, 6.6% of strategic planning, 1.3% of workforce, and 15.8%of other areas. The results indicate that quality related research need to reflect new demands of rapidly changing business market environment, such as innovation, ethic, and/or social responsibility, etc.

Abstract

The purpose of this study is to identify and classify main research streams and trends on papers published in Journal of the Korean Society for Quality Management (JOKSFQM) during a five year period, from 2007 to 2011. 228 papers published during the period were collected for the study and analyzed to classify dimensions of research in terms of research themes, methods, and industries, etc. The results of the study showed that the 28 of 36 themes, which are presented by the Korean Society for Quality Management (KSFQM), are related to quality issues and new six themes are studied. The total of 34 themes is classified into seven research categories based on previous studies as follows: 32 % of process areas, 30.3% of leadership, 7.5% of customer and market focus, 5.6% of organizational performance, 6.6% of strategic planning, 1.3% of workforce, and 15.8%of other areas. The results indicate that quality related research need to reflect new demands of rapidly changing business market environment, such as innovation, ethic, and/or social responsibility, etc.

참고문헌 (7)

  1. 박광태, "서비스품질의 연구동향과 과제", 한국생산관리학회지, 11(3), pp.28-55~28 (2001)
  2. 양효석, "서비스품질 문헌연구 -국내연구를 중심으로-", 품질경영학회지, 36(3), pp.112~129 (2008), 한국품질경영학회
  3. 포춘코리아, "삼익악기의 글로벌 전략", 포춘 코리아, pp.22~24 (2012)
  4. Evans, J. R., "Managing For Quality and Performance Excellence", pp.128~133 (2009), South- Western Cengage Learnin
  5. Gupta, S., "E-Business : a Review of Research Published in Production and Operations Management(1992-2008)", Production and Operations Management, 18(6), pp.604~620 (2009)
  6. Schroeder, R. G., "Evolution of Quality : First Fifty Issues of Production and Operations Management", Production and Operations Management, 14(4), pp.468~481 (2005)
  7. Soltani, E., "A review of the theory and practice of managing TQM : An integrative framework", Total Quality Management & Business Excellence, 19(5), pp.461~479 (2008)

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