품질경영학회 50주년 특별호: 품질경영 분야 연구 리뷰
Review on the TQM Literature appeared in KSQM
0
조회
0
다운로드
9
인용
0
참고문헌
키워드
초록
Purpose: This paper reviews the papers on TQM issues which are published in the Journal of the Korean Society for Quality Management (KSQM) since 1965. The literature review is purposed to survey a variety of TQM issues for several categories. Methods: We divide all of TQM issues into 6 categories: ISO system, quality assurance, quality management theory, empirical study on quality management, quality awards, and quality management etc. Results: Dividing all of papers on TQM published in KSQM for 50 years into 6 categories, we provide a chronological roadmap for individual categories, and summarize the contents and contributions of surveyed papers. Conclusion: The review paper is expected to provide future direction to improve TQM theories and applications in manufacturing and service industries.
Abstract
Purpose: This paper reviews the papers on TQM issues which are published in the Journal of the Korean Society for Quality Management (KSQM) since 1965. The literature review is purposed to survey a variety of TQM issues for several categories. Methods: We divide all of TQM issues into 6 categories: ISO system, quality assurance, quality management theory, empirical study on quality management, quality awards, and quality management etc. Results: Dividing all of papers on TQM published in KSQM for 50 years into 6 categories, we provide a chronological roadmap for individual categories, and summarize the contents and contributions of surveyed papers. Conclusion: The review paper is expected to provide future direction to improve TQM theories and applications in manufacturing and service industries.
참고문헌 (118)
- Ahan, P. S., "How to be Awarded 79 National Quality Management Award : Sam Yang Tire Company Case", Journal of the Korean Society for Quality Management, 8(1), pp.32~36 (1980)
- 백재욱, "2차원 품질보증데이터 모델링", 품질경영학회지, 31(4), pp.219~225 (2003), 한국품질경영학회
- 백재욱, "엔진에 대한 품질보증데이터의 비모수적 분석 사례연구", 품질경영학회지, 34(1), pp.40~47 (2006), 한국품질경영학회
- Byun S. N., "Implementation og Quality management Policy and ISO 9000 Series under Product Liability Law", Journal of the Korean Society for Quality Management, 26(1), pp.27~47 (1998)
- Cho J. L, "A Study on the use of Automatic testing Data for Updating Quality Assurance Models", Journal of the Korean Society for Quality Management, 11(2), pp.25~31 (1983)
- Cho J. L., "A Study on Quality Policy and Warranty Cost in Multi-components Assembly Product", Journal of the Korean Society for Quality Management, 15(1), pp.2~12 (1987)
- 조문수, "다양한 상황을 고려한 공정능력지수와 품질보증수준의 관계", 품질경영학회지, 30(2), pp.10~151 (2002), 한국품질경영학회
- Cho, N. H, "Controversial Point and Improvement Policy of the Certified system for Quality-Based on the Relation with ISO 9000 Series", Journal of the Korean Society for Quality Management, 21(1), pp.1~10 (1993)
- Cho, N. H., "A Study on the Quality Control Method for the Product Liability Prevention", Journal of the Korean Society for Quality Management, 21(1), pp.1~31 (1988)
- Cho, Y. R, "How to be Awarded 79 National Quality Management Award : Dong Yang Nylon Company Case", Journal of the Korean Society for Quality Management, 8(2), pp.29~35 (1980)
- Choi, S. Y., "Effects of Ownership Types, Geographical Locations and Leadership Types of mediacal Service Institutions on TQM Performance", Journal of the Korean Society for Quality Management, 28(1), pp.151~174 (2000)
- Chun, Y. H., "A Study on Quality Information data Base for ISO 9000 Series Certification", Journal of the Korean Society for Quality Management, 23(1), pp.64~73 (1995)
- Chun, Y. H., "Development of ISO 9000 Series Documentation System Using the Documentation Structure Analysis and Work Flow Analysis", Journal of the Korean Society for Quality Management, 24(4), pp.112~123 (1996)
- Chung, K. S, "Suggestions for Quality Management Reflecting TQC in Korea", Journal of the Korean Society for Quality Management, 21(1), pp.1~31 (1993)
- Chung, K. S, "Does QM lie on the Continuity of TQC?", Journal of the Korean Society for Quality Management, 22(3), pp.1~15 (1994)
- Chung, K. S, "A Comparison between Japanese TQC and American TQM", Journal of the Korean Society for Quality Management, 24(2), pp.1~24 (1996)
- Chung, K. S, "The Intended Strategy of TQM by Developing Stages", Journal of the Korean Society for Quality Management, 26(4), pp.1~28 (1998)
- Chung, K. S., "TQM's Position as the Source of the Competitiveness : In View of International Competitiveness of Japanese Corporations", Journal of the Korean Society for Quality Management, 27(4), pp.67~94 (1999)
- Chung, K. S, "TQM as a Innovation Tool", Journal of the Korean Society for Quality Management, 28(4), pp.132~150 (2000)
- 정규석, "미국형과 일본형 TQM간의 비교를 통한 한국형 TQM에 관한 모색", 품질경영학회지, 32(3), pp.1~9 (2004), 한국품질경영학회
- 정규석, "MBNQA상에 내포된 지속적 개선, 혁신과 학습 개념", 품질경영학회지, 35(1), pp.73~80 (2007), 한국품질경영학회
- 정규석, "개선활동의 재무성과 달성", 기여 효과 분석, 2009, pp.37(3), 1~9[DOI]
- 정규석, "SIPOC 개념을 활용한 성과지표 개발 모델", 품질경영학회지, 40(3), pp.394~405 (2012), 한국품질경영학회[DOI]
- Chung, N., "Implementation of Configuration management in ISO 9000Quality system", Journal of the Korean Society for Quality Management, 28(2), pp.176~191 (2000)
- 한상훈, "품질경영 활동이 기업의 경영성과에 미치는 영향: 국가품질상 수상 제조기업을 중심으로", 품질경영학회지, 42(4), pp.729~746 (2014), 한국품질경영학회[DOI]
- Hong S-H., "ISO 3951, Sampling Procedures and Charts for Inspection by Variables for Percent Nonconforming", Journal of the Korean Society for Quality Management, 23(1), pp.1~14 (1995)
- Hong S-H., "ISO 2859-1(1989), Sampling Plans Indexed by Acceptable Quality Level for Lot-by-Lot Inspection", Journal of the Korean Society for Quality Management, 24(3), pp.77~93 (1996)
- Hong S-K., "Analysis of the Effect of ISO 9000 Certification Based on Crosby's Quality Management Grid", Journal of the Korean Society for Quality Management, 26(2), pp.1~16 (1998)
- Hwang, E. C, "Technology Innovation and Role of Quality Management", Journal of the Korean Society for Quality Management, 4(1), pp.3~4 (1976)
- Hwang, E. C, "Quality Assurance", Journal of the Korean Society for Quality Management, 10(1), pp.27~41 (1982)
- Jang, T. H, "A Review on the Institution for Quality Assurance of Products Ordered", Journal of the Korean Society for Quality Management, 4(1), pp.10~12 (1976)
- 진성한, "품질경영시스템과 흡수역량이 전기전자분야 중소벤처 제조기업의 경쟁력에 미치는 영향", 품질경영학회지, 39(2), pp.292~304 (2011), 한국품질경영학회
- 정은기, "자동차 기능안전 ISO 26262와 대응방안", 품질경영학회지, 41(2), pp.185~196 (2013), 한국품질경영학회[DOI]
- 정성환, "품질보증 이슈 조기감지 시스템의 경제성 평가", 품질경영학회지, 40(1), pp.39~48 (2012), 한국품질경영학회
- Kang, B-S., "A Study on the Development of quality Management System Model and its Application in the Public Service Sector", Journal of the Korean Society for Quality Management, 27(3), pp.17~39 (1999)
- Kim, C. S., "Warranty Cost models for a Product with a Two-Dimensional Warranty Policy", Journal of the Korean Society for Quality Management, 28(1), pp.57~77 (2000)
- 김동훈, "TQM과 6시그마 경영에 관한 고찰 - 서비스산업을 중심으로 -", 품질경영학회지, 30(3), pp.9~138 (2002), 한국품질경영학회
- Kim, K. S, "A Study on Quality Management Performance of the Strategic Supply chain Management between Parts Enterprise and the Manufacturing Industry", Journal of the Korean Society for Quality Management, 28(4), pp.204~222 (2000)
- HeetakKim, "A Study on TQM of Health Care Sector", 품질경영학회지, 31(2), pp.82~97 (2003), 한국품질경영학회
- 김희탁, "대학에서의 TQM에 관한 연구", 품질경영학회지, 32(4), pp.103~112 (2004), 한국품질경영학회
- Kim, H. W., "A Study on Vitalization of the Activities of Online Shopping Mall in Quality Management System", Journal of the Korean Society for Quality Management, 29(2), pp.54~75 (2001)
- 김형욱, "ISO 26000(사회적 책임) 국제표준제정과 이행이 우리 산업에 미치는 영향과 효율적 대응방안 -국내 기업에 대한 ISO 26000의 영향력 분석을 중심으로-", 품질경영학회지, 38(2), pp.236~247 (2010), 한국품질경영학회
- 김재환, "종합적 품질경여(TQM)의 보상요인이 성과에 미치는 영향에 대한 연구", 품질경영학회지, 31(4), pp.64~80 (2003), 한국품질경영학회
- 김재환, "ISO 9001", 2000 인증요인이 서비스품질과 고객만족에 미치는 영향에 대한 연구, 2004, pp.32(4), 64~77[DOI]
- Kim, J. J., "Cost Analysis and Period Determination in Stepdown Warranty Policy", Journal of the Korean Society for Quality Management, 20(1), pp.39~47 (1992)
- Kim, J, "Experiential Traning in TQM", Journal of the Korean Society for Quality Management, 26(3), pp.17~30 (1998)
- 김상국, "정보기술을 이용한 ISO 9001:2000 품질경영시스템 구축", 품질경영학회지, 33(2), pp.13~21 (2005), 한국품질경영학회
- 김성인, "종합적 품질경영을 위한 웹 기반 분산형 전문가시스템의 설계 및 구축", 품질경영학회지, 32(2), pp.168~190 (2004), 한국품질경영학회
- 김태규, "공급망 품질경영(SCQM) 활동성과 분석", 품질경영학회지, 37(1), pp.69~79 (2009), 한국품질경영학회
- Kim, W. J., "Optimal Warranty Period for Repairable Goods", Journal of the Korean Society for Quality Management, 15(1), pp.13~19 (1987)
- Kim, Y-K., "An Empirical Study on the Difference in Management Performance of Small and Medium Size Companies Due to the Types of ISO 9000 Quality Management Systems Certification Agencies", Journal of the Korean Society for Quality Management, 39(2), pp.179~187 (2001)
- Kim, Y. K., "A Study on the Quality Control System for Manufacturing Industry of Jeon-buk Area", Journal of the Korean Society for Quality Management, 15(1), pp.33~46 (1987)
- 김영수, "리더십과 기업문화 유형, ISO 9001:2000 시스템, 품질문화 형성이 기업성과에 미치는 영향", 품질경영학회지, 32(2), pp.37~58 (2004), 한국품질경영학회
- 권봉기, "ISO 9001:2000 품질경영시스템 인증 도입효과 분석", 품질경영학회지, 34(2), pp.1~11 (2006), 한국품질경영학회
- Kwon, H-I., "Feasibility Study on the Application of Quality Assurance in Research and Development", Journal of the Korean Society for Quality Management, 23(1), pp.74~94 (1995)
- 권영훈, "품질경영 활동이 성과에 미치는 영향에 대한 품질경영 프로그램의 조절효과에 대한 관한 연구", 품질경영학회지, 34(3), pp.41~50 (2006), 한국품질경영학회
- Kwon, Y-I, "A Comparative Survey on Quality Management Activities of Each Industry to Strengthen Competitive Power of Small-medium Companies", Journal of the Korean Society for Quality Management, 25(4), pp.154~166 (1997)
- Kwon, Y-I, "A Bayesian Burn-in procedure Guaranteeing Outgoing Quality of a Product", Journal of the Korean Society for Quality Management, 28(4), pp.67~74 (2000)
- 이군희, "ISO 9000", 14000 인증효과에 대한 실증적 연구, 2006, pp.34(2), 98~106[DOI]
- Lee, H., "Systematic Quality Assurance Activity for TDX-1-ISDN Switching System", Journal of the Korean Society for Quality Management, 23(1), pp.127~141 (1995)
- 이회식, "ISO 9001 품질경영시스템(QMS)이 종업원 만족에 미치는 영향에 관한 연구", 품질경영학회지, 35(4), pp.16~25 (2007), 한국품질경영학회
- 이재관, "ISO 인증 중소기업의 사후관리에 관한 실증적 연구", 품질경영학회지, 32(4), pp.78~91 (2004), 한국품질경영학회
- 이재관, "대학에서의 TQM 추진에 관한 연구 - S 대학의 사례를 중심으로 -", 품질경영학회지, 31(2), pp.69~81 (2003), 한국품질경영학회
- 이재관, "한국 중소기업의 품질경영 실태분석에 의한 경쟁력 제고방안 연구", 품질경영학회지, 32(3), pp.94~108 (2004), 한국품질경영학회
- 이정희, "제조물책임 활동 평가를 위한 단순 모형", 품질경영학회지, 35(4), pp.101~110 (2007), 한국품질경영학회
- 이강인, "APQP와 DFSS를 연계한 자동차부품연구개발 단계에서 품질보증에 관한 연구", 품질경영학회지, 39(1), pp.131~140 (2011), 한국품질경영학회
- Lee, K. S, "Analysis of Difference Betwween QS-9000 and ISO 9000", Journal of the Korean Society for Quality Management, 35(1), pp.17~30 (1997)
- Lee, K. S., "An Application ofConcurrent Engineering in Korean Manufacturing Industry for TQM", Journal of the Korean Society for Quality Management, 26(4), pp.219~238 (1998)
- 이관석, "한국 국가품질상 개선방안에 관한 연구: 아시아 국가들과의 비교를 중심으로", 품질경영학회지, 38(2), pp.202~211 (2010), 한국품질경영학회
- Lee, K. S., "ISO 9000 Registration in Chemical Industry : Problems, Solutions and Case Studies", Journal of the Korean Society for Quality Management, 23(1), pp.106~114 (1995)
- 이만표, "기업의 품질경영 실태와 성과인식에 관한 연구", 품질경영학회지, 31(3), pp.37~61 (2003), 한국품질경영학회
- 이무성, "e-Business 환경 하에서 ISO 9001 품질경영시스템의 효율적인 공급자 선정모델", 품질경영학회지, 30(4), pp.2~25 (2002), 한국품질경영학회
- 이명용, "TQM구성요소가 기업성과에 미치는 영향에 관한 연구 -한,일 제조기업을 중심으로-", 품질경영학회지, 36(1), pp.20~30 (2008), 한국품질경영학회
- 이승주, "항공기생산 품질경영시스템 발전 과정 연구 - 국내외 업체간 특징 비교", 품질경영학회지, 32(3), pp.166~181 (2004), 한국품질경영학회
- Lim, N-J., "Study on the Effects of ISO 9000 Quality Assurance Systems in Korean Industry", Journal of the Korean Society for Quality Management, 24(2), pp.87~101 (1996)
- 문재승, "ISO 22000 국제규격 제정에 따른 한국형 식품안전경영시스템(FSMS) 구축모델과 적용방안", 품질경영학회지, 33(3), pp.41~46 (2005), 한국품질경영학회
- 문재영, "한국 국가품질상(KNQA) 평가모형의 인과관계 연구:기업체 평가기준을 중심으로", 품질경영학회지, 35(3), pp.55~65 (2007), 한국품질경영학회
- 문재영, "공기업 품질경영 성과요인간의 인과관계 분석에 관한 연구: 제조분야 및 의료분야와의 비교를 중심으로", 품질경영학회지, 37(1), pp.10~19 (2009), 한국품질경영학회
- Nam, J-H., "Quality Audit for Measuring the Effectiveness of Quality Management Systems", Journal of the Korean Society for Quality Management, 28(2), pp.252~263 (2000)
- Noh, C. K, "A Study on the Compositional Elements of Quality Management System of Ship Inspection and Audit Sector", Journal of the Korean Society for Quality Management, 29(4), pp.18~37 (2001)
- 노재용, "국방품질경영시스템이 기업성과에 미치는 영향에 관한 실증적 연구", 품질경영학회지, 39(3), pp.444~460 (2011), 한국품질경영학회
- Oh, S-J, "Quality Management and Competitive Strategy", Journal of the Korean Society for Quality Management, 25(2), pp.60~82 (1997)
- 오석영, "기업역량으로서의 조직학습 - 품질경영활동과 기업성과간의 매개적 역할을 중심으로", 품질경영학회지, 38(1), pp.20~33 (2010), 한국품질경영학회
- Park, D. J., "Analysis of Quality Management Practices in Steel Outfit Firms of Korean Shipbuilding Industry", Journal of the Korean Society for Quality Management, 28(4), pp.106~118 (2000)
- 박동준, "ISO 9000 품질경영시스템 관련 연구동향 및 향후주제:문헌연구", 품질경영학회지, 35(3), pp.1~20 (2007), 한국품질경영학회
- 박지영, "모기업과 협력기업의 공급망 품질경영 인프라(Infra), 프로세스(Process), 성과(Performance)간 인과관계 연구", 품질경영학회지, 39(4), pp.464~479 (2011), 한국품질경영학회
- 박노국, "강원도 중소기업의 품질경영 운영에 관한 실증적 연구", 품질경영학회지, 32(4), pp.274~284 (2004), 한국품질경영학회
- Park, Y-T., "Criteria for Quality Award and Management of Management Quality", Journal of the Korean Society for Quality Management, 26(2), pp.82~92 (1998)
- Pivka, M., "ISO 9000 Certification Process and Business Competitiveness in Slovenia", Journal of the Korean Society for Quality Management, 28(2), pp.242~251 (2000)
- Ree, S, "Protection and Defence of Manufacturing Company for Production Liability Law", Journal of the Korean Society for Quality Management, 25(4), pp.140~153 (1997)
- Riew, M. C., "Construction a Performance Evaluation Model of a R&D Module in Quality Management System Using QFD", Journal of the Korean Society for Quality Management, 30(2), pp.1~10 (2002)
- Rho, B-H., "A Study on the Impact of Strategic Quality Management and Business Performances in Korea", Journal of the Korean Society for Quality Management, 27(1), pp.1~17 (1999)
- 류진수, "소프트웨어 프로세스 개선을 위한 CMM과 ISO9001간의 비교 연구", 품질경영학회지, 31(1), pp.76~89 (2003), 한국품질경영학회
- Shin, Y. B., "A Survey and Improving Competitiveness for Exporting Products", Journal of the Korean Society for Quality Management, 7(1), pp.15~25 (1979)
- Shin, Y. B, "A Review on the Problems and Effective Implementation for Quality Management in Small and Medium sized Companies", Journal of the Korean Society for Quality Management, 9(2), pp.37~43 (1981)
- Son, E-I., "Warranty Cost Analysis and Its Application to Replacement Policy for a Repairble Warranted Item", Journal of the Korean Society for Quality Management, 22(3), pp.54~64 (1994)
- Suh, C. J., "An Empirical study on Factors that determine on Success Factors of TQM Implementation", Journal of the Korean Society for Quality Management, 27(3), pp.1~16 (1999)
- Suh, C. J., "An Empirical study on Factors for Effective TQM Education", Journal of the Korean Society for Quality Management, 28(3), pp.68~81 (2000)
- 서창적, "TQM관점에서 고객만족경영 활성화를 위한 핵심요인", 품질경영학회지, 39(1), pp.45~56 (2011), 한국품질경영학회
- 서명애, "품질경영을 도입한 박물관 마케팅 활성화에 관한 실증 연구", 품질경영학회지, 36(4), pp.7~18 (2008), 한국품질경영학회
- Suh, W. N, "Sam Woo Trading Company's Case of TQC Implementation : Past, Present, and Future", Journal of the Korean Society for Quality Management, 8(1), pp.37~40 (1980)
- Suh, Y-H., "A Study on the Financial Performance of Korean Quality Award Firms in the Stock Market", Journal of the Korean Society for Quality Management, 27(3), pp.51~66 (1999)
- Sung S. K., "A Test on TQM Practices in Korean Environmental Pollution Prevention Industry", Journal of the Korean Society for Quality Management, 25(4), pp.1~15 (1997)
- Sung, W., "Quality Management in Casting Plant", Journal of the Korean Society for Quality Management, 9(1), pp.61~65 (1981)
- 석종배, "TQM 특성이 서비스 회복 및 서비스 성과에 미치는 영향 - 외식산업을 중심으로 -", 품질경영학회지, 41(1), pp.95~108 (2013), 한국품질경영학회[DOI]
- Woo, J. Y., "A Construction Model of Quality Management in Public Administration Sector by ISO 9001", KSA 9001, 2001, pp.29(4), 65~81
- Yoo, C. B, "A Study on Implementing Difficulties of the ISO 9000 Registration and Surveillance", Journal of the Korean Society for Quality Management, 23(4), pp.113~127 (1995)
- Yoo, H. J, "A Study on the Success Factors of TQM", Journal of the Korean Society for Quality Management, 22(1), pp.33~53 (1994)
- Yoo, H. J., "A Study on the Applicability of TQM to Health care Sector", Journal of the Korean Society for Quality Management, 25(4), pp.16~26 (1997)
- Yoo, H. J, "TQM Activities Evalution(TAE)Model by the Traditional Scoring System and the Efficiency Measuring System", Journal of the Korean Society for Quality Management, 26(3), pp.100~107 (1998)
- Yoo, H. J., "A Comparison of Traditional Scoring System with the Efficiency Measuring System for Evaluating the TQM", Journal of the Korean Society for Quality Management, 27(2), pp.47~56 (1999)
- Yoo, H. J, "A Conformance Rating Model for the Organizational Culture to TQM Strategy and Tools", Journal of the Korean Society for Quality Management, 29(2), pp.29~36 (2001)
- 유한주, "한국 서비스기업의 TQM 활동 효율성에 관한 연구", 품질경영학회지, 32(4), pp.92~102 (2004), 한국품질경영학회
- 유한주, "우리나라 제조기업과 서비스기업의 TQM 교육실태 비교연구", 품질경영학회지, 31(4), pp.55~63 (2003), 한국품질경영학회
- 유왕진, "PL법 실행에 따른 ISO 9001;2000과 KS 및 제품 안전경영(PSM) 통합시스템 구축의 설계에 관한 연구", 품질경영학회지, 31(4), pp.184~193 (2003), 한국품질경영학회
- Yoon, S. H, "TQC in Plant Engineering", Journal of the Korean Society for Quality Management, 8(2), pp.29~37 (1980)
- Yoon, S., "A Development Methodology for Quality Assurance System in Large-Scale Software Development Project", Journal of the Korean Society for Quality Management, 25(1), pp.142~155 (1997)
- 윤원영, "KS인증과 ISO 9001인증의 통합운영에 관한 연구", 품질경영학회지, 39(1), pp.141~154 (2011), 한국품질경영학회
