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원자력 발전소 건설 프로젝트에서 갈등이 협력과 성과에 미치는 영향에 관한 연구

The Effect of Conflict on Collaboration and Performance in Nuclear Power Plant Construction Projects

조동혁|유영석|최혜수
한국품질경영학회 (Korean Society For Quality Management)|2019.09|품질경영학회지 (Journal of Korean Society for Quality Management)|제47권 제3호|pp. 553-569|DOI https://dx.doi.org/10.7469/JKSQM.2019.47.3.553

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키워드

CollaborationConflictProject PerformanceCommunication QualityConstruction Project of Nuclear Power Plant
주제분류학제간연구

초록

Purpose: The purpose of this study is to identify the impact of conflicts and cooperation on project performance in the nuclear power plant construction project, thus contributing to the successful performance of project participants and the achievement of project objectives. Methods: This study used a method of conducting a survey of participants in the nuclear power plant construction project and verifying the hypothesis statistically. Results: The results of this study are as follows; First, role conflicts and relationship conflicts have negative effects on collaboration. Second, role conflicts have a negative effects on project performance, but conflict in relation has no significant effects on project performance. Third, collaboration has a positive effects on project performance. Finally, the communication quality in the relationship between conflict and collaboration has been shown to have a Moderated effect. Conclusion: In order to achieve the goal in the nuclear power plant construction project, the level of collaboration should be improved based on conflict management among project participants.

Abstract

Purpose: The purpose of this study is to identify the impact of conflicts and cooperation on project performance in the nuclear power plant construction project, thus contributing to the successful performance of project participants and the achievement of project objectives. Methods: This study used a method of conducting a survey of participants in the nuclear power plant construction project and verifying the hypothesis statistically. Results: The results of this study are as follows; First, role conflicts and relationship conflicts have negative effects on collaboration. Second, role conflicts have a negative effects on project performance, but conflict in relation has no significant effects on project performance. Third, collaboration has a positive effects on project performance. Finally, the communication quality in the relationship between conflict and collaboration has been shown to have a Moderated effect. Conclusion: In order to achieve the goal in the nuclear power plant construction project, the level of collaboration should be improved based on conflict management among project participants.

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