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개인-직무 부합과 직무탈진 및 직무열의 관계: LMX의 조절효과

The Influence of Person-Job Fit on Burnout and Work Engagement: The Moderating Effect of LMX

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주제분류심리과학

초록

본 연구는 대기업 연구직 및 사무직 종사자 382명을 대상으로 개인-직무간 부합이 직무탈진과 직무열의에 미치는 영향을 확인하고, 이러한 영향력이 LMX에 의해 조절되는가를 검증하였다. 먼저 주효과 분석에서 개인-직무간 부합은 직무탈진을 감소시키는 반면 직무열의를 증가시켰으며, 이러한 영향은 통계적으로 유의한 것으로 나타났다. 이는 이전 연구들에서 개인-직무간 부합이 보여주었던 다양한 긍정적인 효과가 직무탈진과 직무열의에 대해서도 확인된 것이었다. 다음으로, 개인-직무간 부합이 직무탈진과 직무열의에 미치는 영향에 대한 LMX의 조절효과를 검증한 결과, LMX는 직무탈진에 대한 개인-직무간 부합의 부적 영향과 직무열의에 대한 개인-직무간 부합의 정적 영향 모두를 강화시켰으며, 이러한 조절효과는 통계적으로 유의한 것으로 나타났다. 다시 말해, LMX의 질이 높을수록 개인-직무간 부합으로 인한 직무탈진의 감소와 직무열의의 증가가 더욱 크게 나타났다. 끝으로 연구의 제한점 및 시사점을 논의하였다.

Abstract

This study was conducted to identify the effects of P-J Fit on burnout and work engagement in a sample of 382 employees from major company. The present study attempted to find out the influences of LMX to burnout and engagement and verify the moderating effects of LMX on the influences. The results showed that P-J Fit reduced level of burnout and elevated level of work engagement and the influences were statistically significant. It means that positive influence of P-J Fit which verified in many previous researches was also founded in burnout and engagement. Next, we found that these positive effects of P-J Fit were moderated by LMX. In other words, LMX were enhancing the positive effect of P-J Fit to engagement and negative effect to burnout. It implies that people who have good relation to their superiors feel less burnout due to P-J Unfit and feel more engagement due to P-J Fit. So, the relations between people in company are as important as job characteristics for human resource management. Finally, Implications and limitations of this study are discussed.

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