보건기관 이용 현황 및 만족도와 관련 요인 -‘2010지역사회건강조사’ 자료를 이용하여-
Related Factors on Health Service Utilization and Satisfaction of Health Center Clients -Using '2010 Community Health Survey'-
0
조회
0
다운로드
18
인용
0
참고문헌
키워드
초록
The objective of this study is to assess the utilization and satisfactions about public health centers in Korea. For the analysis, the study utilize the nationwide data of 229,229 person on ‘2010 Community Health Survey’ of Ministry of Health & Welfare. The statistical methodology used in the study is χ², ANOVA, logistic regression model and multiple regression model. This study have four major findings. First, the significant affecting socio-demographic factors in utilizing public health center were gender, age, region, national basic living secured, married, income, education, job, state of health, chronic disease, unmet medical needs and utilization reason. Second, the most serviced category of health center user was vaccination both city and rural area and the next was certificate, primary care, health screening, other use, the mother and child in city area, primary care, health screening, certificate, home visiting health in rural area. Third, the significant affecting socio-demographic factors in satisfaction degree on health center service were age, region, national basic living secured, income, education, job, state of health, utilization degree and reason. Fourth, the most satisfied service of health service center was home visiting health in city area and mental health service in rural area and the next was nutritive control and the lowest satisfied service was user of certificate. The utilization and satisfaction on health center service were identified as different with residental area and user's characteristics. The politic effort are needed to support socially disadvantaged class and to narrow regional gap.
Abstract
The objective of this study is to assess the utilization and satisfactions about public health centers in Korea. For the analysis, the study utilize the nationwide data of 229,229 person on ‘2010 Community Health Survey’ of Ministry of Health & Welfare. The statistical methodology used in the study is χ², ANOVA, logistic regression model and multiple regression model. This study have four major findings. First, the significant affecting socio-demographic factors in utilizing public health center were gender, age, region, national basic living secured, married, income, education, job, state of health, chronic disease, unmet medical needs and utilization reason. Second, the most serviced category of health center user was vaccination both city and rural area and the next was certificate, primary care, health screening, other use, the mother and child in city area, primary care, health screening, certificate, home visiting health in rural area. Third, the significant affecting socio-demographic factors in satisfaction degree on health center service were age, region, national basic living secured, income, education, job, state of health, utilization degree and reason. Fourth, the most satisfied service of health service center was home visiting health in city area and mental health service in rural area and the next was nutritive control and the lowest satisfied service was user of certificate. The utilization and satisfaction on health center service were identified as different with residental area and user's characteristics. The politic effort are needed to support socially disadvantaged class and to narrow regional gap.
참고문헌 (16)
- L.W. Green, "Health Promotion Planning: an Educational and Environmental Approach", pp.1~6 (2005), Mac Graw Hill
- The future strengthening delivery of public healthcare, "Ministry of Health & Welfare", Ministry of Health & Welfare, 1~2 (2011)
- The Action Plan for Function Reestablishment of Community Healthcare Institution, "S. J. Lee", Korea Health Industry Development Institute, 27~28 (2008)
- Ministry of Health & Welfare, "The White Paper Ministry of Health & Welfare", pp.521~525 (2010)
- M. S. Kim, "A Study on Health Behaviors of Urban Residents and Utilization of Health Center", pp.2008
- J. I. Lee, "User's recognition and needs of health care services in health center", pp.2009
- Y. G. Yoon, "A Study on the Public Medical Service Satisfaction of Customer Satisfaction- with Special Reference to Dongdaemun-Gu Public Health center-", pp.2009
- J.I. Lee, "Health Service Perception Level of Clients of Public Health Center", The Holistic Health, 1(1), pp.37~45 (2011)
- H.S. Oh, "Health Behavior and Utilization of the Public Health Center in Rural Adults", Research Papers of Honam university, 29(2), pp.361~376 (2008)
- 박재산, "보건소 이용자의 의료서비스 만족도에 영향을 미치는 요인", 보건교육건강증진학회지, 22(1), pp.147~160 (2005), 한국보건교육건강증진학회
- K.J. June, "Challenges in Public Health Programs for People Living in Rural and Remote Areas", Journal of Korean Academy of Rural Health Nursing, 2(2), pp.145~152 (2007)
- S. J. Yoon, "The Integrated Model Construction of Health Center Function for Choice and Focus", The 44th Former Proceedings of the Korean Society of Health Policy and Administration, pp.111~129 (2010)
- S.Y. Lee, "Improving Regional Health Care System in Korea", pp.3~23 (2010), The Korea Institute for Health and Social Affairs
- 서영준, "(사례보고) 보건소 부서간 건강증진사업 연계실태 평가", 보건교육건강증진학회지, 24(2), pp.111~121 (2007), 한국보건교육건강증진학회
- 박영희, "건강보험환자와 의료급여환자의 상급종합병원 입원이용 비교", 보건의료산업학회지, 6(4), pp.83~98 (2012), 보건의료산업학회
- 오창석, "노인의 주관적 건강 인식과 삶의 질이 우울과 자살 생각에 미치는 영향", 보건의료산업학회지, 6(2), pp.179~191 (2012), 보건의료산업학회