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의료기관 근무환경이 긍정감정에 미치는 영향 : 심리적 안전감의 매개효과

Effects of Hospitals Workplace Climate on Positive Climate : The Mediating Effect of Psychological Safety

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Objectives : This study aims to verify whether psychological safety experienced in the job process mediates the relationship between the multifaceted workplace climate and the positive climate of medical institutions. Methods : The survey was conducted using online questionnaires from April 28 to May 1, 2020 for workers in hospitals. Results : First, the safety and service climates of hospitals' workplace climate had a significant effect on psychological safety. Second, all factors of hospitals‘ workplace climate showed a significant effect on the positive display climate, and the safety and service climates of hospitals’ workplace climate showed a significant effect on the positive experiential climate. Third, psychological safety partially mediated the relationship between service climate and positive experiential climate. Conclusions : It is necessary to build a desirable workplace climate that can promote management efficiency and establish affective management strategies. In addition, it is important to establish a positive affect climate strategy to improve mutual trust.

Abstract

Objectives : This study aims to verify whether psychological safety experienced in the job process mediates the relationship between the multifaceted workplace climate and the positive climate of medical institutions. Methods : The survey was conducted using online questionnaires from April 28 to May 1, 2020 for workers in hospitals. Results : First, the safety and service climates of hospitals' workplace climate had a significant effect on psychological safety. Second, all factors of hospitals‘ workplace climate showed a significant effect on the positive display climate, and the safety and service climates of hospitals’ workplace climate showed a significant effect on the positive experiential climate. Third, psychological safety partially mediated the relationship between service climate and positive experiential climate. Conclusions : It is necessary to build a desirable workplace climate that can promote management efficiency and establish affective management strategies. In addition, it is important to establish a positive affect climate strategy to improve mutual trust.

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